The Sardar Co Reviews 291

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered the turban and beard gift box for father's day. It was a great idea and my dad liked it. Delivery was quicker than anticipated. It does take a while for them to respond to emails, that's my... See more

Rated 3 out of 5 stars

I'm a big fan of patchouli/patchouli & sandalwood generally so thought I'd try the beard oil. Sadly for me, I didn't like the fragrance at all and the scent just reminded me of something artificial an... See more

Rated 5 out of 5 stars

Starting shopping here about 7/8 months ago for beard oil and can honestly say they’ve got the best beard oil in the market! Started seeing my beard softening up very very quickly. Also the customer s... See more

Rated 5 out of 5 stars

I wish I knew of The Sardar Co sooner, the quality of beard products is better than anything I’ve used before. Having had a beard for nearly 10 years I’ve experienced skin dryness and bearddruff for a... See more

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4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Life’s too short to deal with this company!

I made a purchase via their website on Wednesday 26 April for which the order was confirmed the same day. Despite the fact their website states dispatch 1-2 business days for arrival 1-2 business days, I did not receive any communication so I emailed them on 02 May to which I was advised the item was out of stock, not detailing which items from my order or when they expect a further delivery. Had I not emailed them I would probably still be waiting and yet the order was confirmed several days prior.

Seems like they have spent all their money on marketing and branding and zero consideration for customer experience/service.

Not sure how the company has so many positive reviews given their customer service is nonexistent and no contact telephone numbers, especially the customer service ones given my personal experience, slow email response times and the fact there is no telephone number to contact the company. I also asked for a number to speak with them and this part of my query was just completely ignored!

Also, registering for their points is just as bad is it doesn’t work, I raised a query as the website didn’t appear to be working, but as response times were soooooo slow, I gave up.

Life’s too short to deal with this company, there are plenty of others out there!

April 28, 2023
Unprompted review
Rated 3 out of 5 stars

Great Quality

Bought the sandalwood beard oil was great quality however i have used a similar product which was half the price so wont be buying again. Beard brush on the other hand great quality great price a must have

March 14, 2023
Rated 5 out of 5 stars

The experience was great!

The experience was great!

Great product, customer service, and experience overall. I accidentally double ordered and customer service took care of themselves. Great company!

January 14, 2023
Rated 5 out of 5 stars

Hi I wanted to update my reviews I…

Hi I wanted to update my reviews I bought a beard gift set from sardar.co, as my delivery was delayed and I was worried should I buy another gift set? I spoke to Sardar.co through live chat and they showed excellent customer service and offered me to collect the product from their store as delivery was delayed due to postal strike. My product was gift wrap very nicely as it’s shown in the picture. Thank you so much The Sardar.co team for solving the problem and excellent customer service. I will definitely using your service again👍

December 3, 2022
Rated 5 out of 5 stars

Good Quality

Good quality brush and the bag that comes with it is very helpful when I'm travelling.

Top marks for The Sardar Co!

November 14, 2022
Rated 5 out of 5 stars

Totally excellent

Totally excellent, really impressed with service and professionalism. Products are spot on, as is the communication 🙂
2nd order now, and still smiling
Will be a retuning customer for sure.

September 2, 2022
Rated 4 out of 5 stars

The products are amazing

The products are amazing! The only reason I can't give 5 stars is that my order arrived very late, despite paying for expidiated shipping. It should have arrived within 8-11 days (as written), but it arrived after 20 days. It would be great if I can get a refund on the extra shipping fee I paid. Thanks!

September 29, 2022
The Sardar Co logo

Reply from The Sardar Co

Thank you Ashveen for your wonderful feedback. We are working hard on improving our international delivery services, and have just partnered with DHL to offer a much improved service.

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