Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stoppe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve now ordered a few items through the Scented Candle Store as it is all so effortlessly easy to do. Great communication with updates and speedy service. Thank you 🤩
Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash... See more
Arrived sooner than expected, 5-10 day window given for delivery. Arrived on day 3. Very impressed. Will definitely use again. Products amazing and great value when buying in bulk. Would have li... See more
Company details
Written by the company
The Scented Candle Store are independent Scentsy Fragrance Consultants, helping you fill your home with beautiful, long-lasting fragrance. From stylish warmers and wax bars to diffusers, oils and gifts, we’re here to make your home feel cosy, welcoming and uniquely “you”. We pride ourselves on friendly, personal service, honest advice and clear communication from order to delivery. Whether you’re treating yourself, shopping for a gift or building your wax stash through our VIP offers, we’re always on hand to help you choose the right scents and answer any questions. Every order means a lot to us, and we work hard to ensure a smooth, reliable experience every time you shop with The Scented Candle Store.
Contact info
4.8
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely and amazing!🖤🤍
September 11, 2024
Unprompted review
Great site
Fantastic choice, easy to order, clear site.
Fast delivery.
September 4, 2024
Unprompted review
Good experience
I received my products well packed and in perfect condition. Very happy.
August 28, 2024
Unprompted review
Stunning items
I've never heard of this company until I went to my sister's house and I saw her plug-in's.I fell in love with them and she ordered some for me.They arrived in the delivery time frame and absolutely well packaged so your guaranteed to receive your items in one piece.Absolut stunning items these guys have.They are a must have in every home.The waxes smell lovely.Thank you for a positive experience x
September 2, 2024
Unprompted review
Beauty and the beast plug in warmer.
I had the beauty and the beast plug in warmer and it came PERFECT! so easy to set up and looks lovely !
August 30, 2024
Unprompted review
Great communication and fab products
Great communication and fab products
August 23, 2024
Unprompted review
Lots of choices
Lots of choices, very pleased with what I ordered. Highly recommend.
August 7, 2024
Unprompted review
Reply from The Scented Candle Store
Thank you so much for your order and your lovely review.
Amazing service fast delivery
August 2, 2024
Unprompted review
Reply from The Scented Candle Store
Thank you so much for your order and your lovely review.
Parcel arrived within the specified…
Parcel arrived within the specified timeframe, all items enclosed and well packaged. Kept informed at each stage from order through to receiving delivery. I have the plug in wax melters already and purchased these again as a gift.
August 5, 2024
Unprompted review
Reply from The Scented Candle Store
Thank you so much for your order and your lovely review.
4 stars for the scented candle store
4 stars for the scented candle store. quick delivery and good prices, jenny and kerry.
August 2, 2024
Unprompted review
Reply from The Scented Candle Store
Thanks for the lovely review, and we look forward to your next order from us
First time ordering after going to a…
First time ordering after going to a friends and wondering what the beautiful smell was coming from her candle. Easy to order, updates on delivery along the way and smells fantastic!! I ordered Luna, Amazon and pink sandalwood. Will definitely be ordering again :-)
July 10, 2024
Unprompted review
Reply from The Scented Candle Store
Thank you so much for your order and your lovely review.
Lovely burner
Lovely burner, makes a nice lamp as well in the hall and it smells amazing 🤩
July 16, 2024
Unprompted review
Excellent service
Excellent service. Fast delivery. Lovely gift. Would recommend
July 10, 2024
Unprompted review
Very quick from ordering to delivery
Very quick from ordering to delivery, I loved the wee extras that were put in my package very thoughtful and a nice surprise
May 28, 2024
Beautifully packaged and fast efficient…
Beautifully packaged and fast efficient service.
May 28, 2024
jammy time flower…
Hi I ordered the jammy time flower diffuser and I love it, I have it in the downstairs loo and it is fragrant without being sickly it’s perfect
May 24, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.