The Country Candle Co. Reviews 

246
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I love every one of this company's products I have received so far! I get the monthly subscription for surprise goodies and I order from their shop. I have ditched every wax melt, candle, and floor c... See more

Rated 3 out of 5 stars

I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... See more

Company replied

Rated 5 out of 5 stars

Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... See more

Rated 5 out of 5 stars

Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Candle Store
  3. Furniture Store

Written by the company

We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

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4.7

All reviews

(246)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love every one of this company's…

I love every one of this company's products I have received so far! I get the monthly subscription for surprise goodies and I order from their shop. I have ditched every wax melt, candle, and floor cleaner I had before trying country roads products! A+ from me!

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Enjoyed my first purchase but on my return on two occasions i chose what I wanted made my purchase only minutes later to receive an e-mail refunding my money as what I wanted was not available.For this to happen twice is very dissapointing and I won,t be returning to this company

September 13, 2023
Rated 5 out of 5 stars

Amazing scent

I have a house over 4 floors and you could smell this beautiful scent on the top floor. The wonderwick stops it from tunnelling so you get the full 40 hours

March 22, 2023
Rated 5 out of 5 stars

Lovely website

Lovely website. I neglected to provide my postcode but parcel was delivered with only a short delay. Very happy & will use again. 2 items are presents so have not tried but, if the are as nice as the one I already have, they will be happily received.

October 27, 2022

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