I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Company replied
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See what reviewers are saying
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... See more
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... See more
Company replied
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... See more
Company details
Written by the company
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Contact info
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, United Kingdom
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3.0
Average
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lovely website
Lovely website. I neglected to provide my postcode but parcel was delivered with only a short delay. Very happy & will use again. 2 items are presents so have not tried but, if the are as nice as the one I already have, they will be happily received.
October 27, 2022
These candles have such a lovely scent
These candles have such a lovely scent. And the packaging is really nice too.
August 20, 2022
I would definitely recommend!
I got this candle as a gift years ago (baked apple in a tin) and I still have it. It smells absolutely amazing! Definitely the best candle I’ve ever had!
August 9, 2022
Unprompted review
Bought this diffuser from another…
Bought this diffuser from another company initially but they had sold out found out where they came from , the customer service was excellent even came earlier than stated would definitely use this company again
July 3, 2022
Reply from The Country Candle Co.
Thank You! we aim to dispatch same or next day whenever possible as we know how much home fragrance means to our customers!!
Reply from The Country Candle Co.
Thank you! Glad everyone is happy, it's feedback like this we love hearing!!
Reply from The Country Candle Co.
Many thanks for feedback! Enjoy
I buy wax melts from The Country Candle…
I buy wax melts from The Country Candle Co and I have to say they are the best.
I have tried numerous different brands but they don’t come close.
I order online, I am kept fully informed and the melts are always delivered on time, the service is excellent.
I would highly recommend this company.
April 11, 2022
Reply from The Country Candle Co.
Ahh - thank you very much!!
Excellent service with fast delivery…
Excellent service with fast delivery and the candles are so beautifully scented.
March 15, 2022
Reply from The Country Candle Co.
Thank you so much! :)
Reply from The Country Candle Co.
Thanks so much! :)
No complaint ecellent service and…
No complaint ecellent service and product quick delivery
February 8, 2022
Reply from The Country Candle Co.
Thank you so much!
The service was excellent from The…
The service was excellent from The Country Candle but the delivery company's was poor. The driver did not contact me by telephone as requested - this is a gated estate - but took the package to the local post office where I had to collect it.
February 7, 2022
Reply from The Country Candle Co.
Thank you very much! So sorry to see we lost a star due to a delivery driver :(
Received a Vanilla & Spiced Orange…
Received a Vanilla & Spiced Orange candle tin for Christmas…the fragrance throw was great not to mention how amazing it smelt too! Burned well leaving very little wax remaining. Already checking to see what I’ll be trying next 😉
January 11, 2022
Unprompted review
Reply from The Country Candle Co.
Aww fabulous! Thank you! :)
Reply from The Country Candle Co.
Thanks so much :)
Reply from The Country Candle Co.
Thanks so much!
Highly recommend!
Beautiful products, awesome fragrance, great service and well packaged delivery! Definately 5 stars! Highly recommend!
December 8, 2021
Unprompted review
Reply from The Country Candle Co.
Thank you so much!
Brought the Midlands candle to remind…
Brought the Midlands candle to remind my daughter of home .Fast and efficient service and beautifully presented .Thank you , will be ordering more!
December 7, 2021
Unprompted review
Reply from The Country Candle Co.
Thanks so much!
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