Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stoppe... See more
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See what reviewers are saying
I’ve now ordered a few items through the Scented Candle Store as it is all so effortlessly easy to do. Great communication with updates and speedy service. Thank you 🤩
Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash... See more
Arrived sooner than expected, 5-10 day window given for delivery. Arrived on day 3. Very impressed. Will definitely use again. Products amazing and great value when buying in bulk. Would have li... See more
Company details
Written by the company
The Scented Candle Store are independent Scentsy Fragrance Consultants, helping you fill your home with beautiful, long-lasting fragrance. From stylish warmers and wax bars to diffusers, oils and gifts, we’re here to make your home feel cosy, welcoming and uniquely “you”. We pride ourselves on friendly, personal service, honest advice and clear communication from order to delivery. Whether you’re treating yourself, shopping for a gift or building your wax stash through our VIP offers, we’re always on hand to help you choose the right scents and answer any questions. Every order means a lot to us, and we work hard to ensure a smooth, reliable experience every time you shop with The Scented Candle Store.
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4.8
Excellent
215 reviews
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The Scentsy 5* Experience
I have recently started using Scentsy and can only say how lovely the warmers and wax are. Customer Service is amazing - the goods arrive at my door in perfectly packaged boxes and are gorgeous. The Scentsy bars smell amazing and the warmers look lovely in your room. Very impressed, and will be buying regularly from this company
July 31, 2022
Unprompted review
Scentsy
Web site is really easy to navigate and purchase from. Delivery is very fast with emails keeping you up to date every step of the way. The quality of the goods is exceptional. I am happy to recommend the Scentsy.
July 31, 2022
Unprompted review
Perfect products but high postage…
Perfect products but high postage charge.
June 15, 2022
Unprompted review
Easy to order and very quick delivery…
Easy to order and very quick delivery well packaged for safety and security
June 6, 2022
Unprompted review
Got delivered really quickly
May 19, 2022
Unprompted review
Really impressed with the speed of…
Really impressed with the speed of delivery
May 13, 2022
Unprompted review
Bought 3 plug in warmers and they are…
Bought 3 plug in warmers and they are fantastic x love them to bits and gonna purchase more in future.
Lovely priducts and quick delivery xx
Highly recommended A+++++++
May 13, 2022
Unprompted review
Check out this website for sure
Excellent service and very good prices,would definitely recommend
May 7, 2022
Unprompted review
Great service as usual.
May 3, 2022
My burner was broken so wasn't happy at…
My burner was broken so wasn't happy at all..
April 1, 2022
Unprompted review
Reply from The Scented Candle Store
Hi Kaylie
Thank you for taking the time to write a review and also emailing us with the details of your warmer being broken.
As you know after you emailed we replied apologising - and requested that you send in photos of the damage so that we could start the replacement process for you with Scentsy which you said you would do on 27th March….we are still waiting for these photos!!
Once we receive them we will send to Scentsy who will ask for the warmer to be sent back and they will immediately replace.
Sorry if you feel that our overall service so far is just worth 1 star, but we are at your disposal once you’re ready to progress with the replacement.
Total Waste of Money
They arrived the next day but are a total waste of money since they do absolutely nothing except look stupid sitting on my radiators.
Now they are telling me they are not meant for radiators but that's what is said on the ad I saw. They come with no instructions so how are you supposed to know what to do with them? False advertising. In the bin now.
March 29, 2022
Unprompted review
Reply from The Scented Candle Store
Hello Morven, thank you for taking the time to leave us a review - sorry to see you have rated us so poorly for something which is being used incorrectly.
Our Scentsy Pods are not designed to sit on radiators, but instead to be used in our Fan Diffusers, which can either be USB or Wall Plug-in or they can also be used in our Air Purifiers.
Placing them on radiators is not something we advise or recommend - and therefore we would highly recommend that you remove them.
My products smell amazing great fast…
My products smell amazing great fast delivery too packed beautifully x
March 25, 2022
Unprompted review
Thank you for delivering very quickly
Thank you for delivering very quickly. Love the scentsy
March 21, 2022
Unprompted review
Item arrived very quickly
Item arrived very quickly, no problems and it is a lovely item
March 15, 2022
Unprompted review
Reply from The Scented Candle Store
Thanks Claire for your review, glad you liked the items.
Please don’t forget to order from us next time you need more wax or a new warmer
Always very helpful and excellent…
Always very helpful and excellent service. Thank you
February 24, 2022
Reply from The Scented Candle Store
Thanks Fay for your review.
I receive my product well in advanced…
I receive my product well in advanced of dew date Product arrived on time and everything was intact
February 21, 2022
Unprompted review
Scents wax melter…
We had one bought us and liked it but dropped it and broke it so had to have another o
February 21, 2022
Unprompted review
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