Placed a large order of just under £500 for a rare fragrance they had showing as available. They sent me an email saying they have cancelled the order and will issue a refund in 10 days. 4 weeks still... See more
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Ordered and then as per the other person leaving a review was told it’s not in stock and a refund has been issued, emailed to find out when and so far nothing. No goods no refund yet.
I bought a candle as a gift recently and loved the wide selection of styles and scents available, there’s something for every taste! It arrived well packaged and on time all completely hassle-free. Wo... See more
Placed an order and got a refund within days of each other. I have to assume it’s because the item is out of stock because I didn’t even get an email to tell me! Avoid this company there are better op... See more
Company details
Information provided by various external sources
We are a UK based boutique scented candle shop that is committed to helping create a calming, relaxing atmosphere in the heart of your home.
Contact info
United Kingdom
- hello@thescentshopuk.com
- thescentshopuk.com
Excellent and beautiful candles
Great range of excellent products
Great range of excellent products. Fast delivery.
Great product great experience
Beautiful scented candles
Beautiful scented candles, they make a lovely gift as stylish and smell fabulous! As soon as you light them, the calming smell fills the room! Definitely a class above the high street..... Can't recommend them enough!
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