Exemplary service. Needed a complete G2pro rear fender unit with additional light, fixing plates and bolts so Googled away and no one one else did the complete package and to buy separately woul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really happy with the service I received from the scooter shop! I asked a range of questions to the chap I spoke to (Stewart) and he is incredibly knowledgeable and takes great care with his custo... See more
Company replied
Gave an extra star as the guy seems to have good technical skills. But I am really disappointed with the treatment received from him. Got to his workshop door to be treated with loads of indifference... See more
I highly recommend The Scooter Shop for anyone who needs repairs or maintenance for their mobility devices. The gentleman who helped us fix my father’s walker was professional, courteous, and kind. He... See more
Company details
Written by the company
Electric scooter specialists of Brighton and Hove. We offer Repairs, servicing as well as a Great selection of new and approved electric scooters. Can't find a part? give us a call.
Contact info
121 Coombe Road, BN2 4EA, Brighton, United Kingdom
- 07857971804
- info@thescooter.shop
- thescooter.shop
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service & a great product
Excellent service & a great product, highly recommended!
The Best Scooter Shop For Customer Service! Outstanding!
I wanted to purchase an electric scooter for commuting and couldnt decide between models, so after a google search I found the thescooter.shop website who sold the 2 models I was interested in. I immediately got a call back from the shop and a very friendly and informative guy called Stuart went through the pros and cons of each and at no point tried to push a sale, which I liked. I decided apon an Xiaomi M365 scooter and wanted a Saturday delivery due to my work commitments. He went out of his way to arrange this and have me details of a tracking app and tracking info. About 24 hours later I had my scooter delivered to my door. I also got a few texts with advice while awaiting my scooter and cannot be happier. Both service, value and quality is outstanding and I recommend them highly, I wont go to anyone else. Its the customer service and speed of the delivery process that really makes thescooter.shop stand out above the rest. Thank you to Stuart for making the process so easy and a ride on the park (with my new scooter)!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








