The Shoe Snob Store Reviews 221

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I bought some simple flat white laces for my Crown Northampton trainers and they are excellent quality. I wouldn't bother writing a review about shoelaces normally but these are excellent, old-school... See more

Rated 3 out of 5 stars

I purchased multiple sets of shoe trees and encountered a defect in one pair. Shoe Snob took the initiative to contact me and promptly offered a refund for the faulty item. Overall the product deliver... See more

Rated 5 out of 5 stars

I ordered the fantastic Saphir Mink Oil Shoe Renovator : which arrived very well packaged and very swiftly : I did not expect the complimentary extras : a perfect pair of boot-laces for my magnifi... See more

Rated 5 out of 5 stars

Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 se... See more

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4.7

Excellent

TrustScore 4.5 out of 5

221 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Order to Australia

Product purchased as always is excellent - when a couple of the laces weren't available, customer service came back to me for further instructions and alternatives that I could replace the laces out of stock.
Although the time involved to delivery was somewhat longer than would be normally expected, the impact of the global pandemic and associated transportation issues, I was very pleased with the service - - well done good people.

January 14, 2022
Rated 1 out of 5 stars

Still waiting for delivery

Still waiting for delivery! My order is stuck at Stanstead airport. Maybe if It had been shipped via Royal Mail (which I paid for) instead of the vile and incompetent FedEx, I might have received it by now. Oh well, Christmas IS coming, I hear.

August 5, 2021
Rated 1 out of 5 stars

Don't waste your money on snibbs

Don't waste your money on snibbs. Total scam and all hype. No support. the company doesn't even stand behind the product. They do not returns /exchanges as advertised. don't bother

July 24, 2021
Unprompted review
The Shoe Snob Store logo

Reply from The Shoe Snob Store

Dear Lauren,

We do have any record of you on our system nor do we sell anything called snibbs. We do not have any association with https://snibbs.co

Our website is www.theshoesnob.com.

Clearly there is some confusion or a misunderstanding as we have been in business for more than 9 years and returns/exchanges are more than welcome.

If you would like us to call you, we are more than happy to do so and get to the bottom of this issue.

Rated 5 out of 5 stars

Excellent shoe laces .

I have bought various shoe polishes previously from Shoe Snob , which I found excellent , on this occation I bought a pair of mens medium brown shoe laces , which my husband is very pleased with . Once tied - no slippage !

May 19, 2021

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