The Shoe Snob Store Reviews 221

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought some simple flat white laces for my Crown Northampton trainers and they are excellent quality. I wouldn't bother writing a review about shoelaces normally but these are excellent, old-school... See more

Rated 3 out of 5 stars

I purchased multiple sets of shoe trees and encountered a defect in one pair. Shoe Snob took the initiative to contact me and promptly offered a refund for the faulty item. Overall the product deliver... See more

Rated 5 out of 5 stars

I ordered the fantastic Saphir Mink Oil Shoe Renovator : which arrived very well packaged and very swiftly : I did not expect the complimentary extras : a perfect pair of boot-laces for my magnifi... See more

Rated 5 out of 5 stars

Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 se... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Order got lost in the post, as soon as I contacted them, they sent out another delivery. 1st class service and great communication. Would recommend.

May 21, 2022
Rated 5 out of 5 stars

Julian is brilliant

Julian is brilliant! We ordered shoe creams from Shoe Snob and was told some of them were out of stock, Julian was very apologetic and offered alternatives, ended up asking for refunds because the colour we wanted are very specific, overall the experience and the phone conversation were very pleasant. Well done Shoe Snob!

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Best place

Mr Julian the gentleman at TheShoeSnob is a superstar.
I had my creams shipped international, and Mr Julian made sure that I get the best service. Always happy and ready to cater to my requirements
A delightful experience and ofcourse the best and most economical rates. Not going anywhere except theshoesnob.
Highly recommend.

April 13, 2022
Rated 5 out of 5 stars

Lovely shoe laces

Lovely shoe laces, good service. I think these would bring a touch of something fun and different to men’s and ladies’ shoes alike. Great way to colour coordinate an outfit.

March 16, 2022
Rated 4 out of 5 stars

Delivery was swift and everything was…

Delivery was swift and everything was there. The only thing is: the horse hair brush is losing a ton of hair. I honestly don’t know if that’a normal and will stop after a while. It was a bit of an unwelcome surprise though. Maybe I am doing something wrong? Overall a great shopping experience despite all that!

February 19, 2022

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look