The shrimp were packed with utmost care, shipped quickly and arrived 100% healthy and obviously a little hungry but who wouldn't be after travelling in the dark for a day or two haha definitely would... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Incredible service throughout the process, including aftercare. James is quick to respond to emails, knowledgeable and very patient. I don’t have a large budget and managed to lose a couple of the b... See more
Company replied
Great service as always. Immediate response to my email, with a "can do" reply to my requests. Lovely quality shrimp as usual including overs, all of which arrived well packaged, on time and in goo... See more
I ordered some Cherry Shrimp from The Shrimp Factory and couldn’t be happier. The packaging was absolutely excellent — clearly packed with care, and all shrimp arrived healthy and active. Within m... See more
Company details
Written by the company
About Us We are a small team of dedicated Shrimp Breeders who are committed to bringing you the best quality Shrimp possible. Through rigorous selective breeding in our facility, or by Importing the highest quality shrimp from reputable breeders In Asia and the rest of the world.
Contact info
United Kingdom
- info@theshrimpfactory.co.uk
- theshrimpfactory.co.uk
4.9
Excellent
178 reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Great Service and Shrimp
great service all around. all the shrimp arrived safe and sound as they were packaged briliantly. will definately buy from again in the future and recommend to anyone. they even included some extra shrimp.
March 5, 2026
Reply from The Shrimp Factory UK
What a lovely review Aaron! Thanks so much, we are glad that you appreciate our packaging and you feel our service is great, thanks for the recommendation! We look forward to assisting you again soon.
Thank you for your support of our business.
Kind Regards
The Shrimp Factory
Got extra snails
Got extra snails, the snails looked absolutely stunning, indeed high grade.
March 12, 2026
I have bought from Shrimp factory twice…
I have bought from Shrimp factory twice now and will definitely use again in the future.
All shrimp have arrived well and healthy.
All items are well packed and it is clear they took care when choosing which shrimp to ship.
Using moulded polystyrene boxes meant the shrimp were protected from any bumps during the journey.
February 24, 2026
Excellent
Excellent! That is all. No seriously this is how you ship live animals like shrimp. No losses and shrimp thriving 48hrs later.
March 3, 2026
Easy order online and great experience.
Easy order online and arrived on time. I like that the seller doesn't post on weekends, so the shrimp don't hang around a sorting office. I ordered 2 shrimp online and still got an extra one. Many thanks, great experience.
February 27, 2026
Great delivery
Great delivery, well packed and quick. Really helpful and informative
February 20, 2026
Brilliant service
Great service, shrimps were packed with great care, arrived quickly, all shrimp were alive and looked happy upon arrival.
February 23, 2026
Fast delivery
February 22, 2026
Fast delivery and very happy
Fast delivery and very happy with my order.
The shrimp arrived safely
February 15, 2026
Quick to respond and very fast shipping
February 11, 2026
Fast delivery beautiful shrimp
February 9, 2026
My first shrimp
Hi, I was very impressed with the way you packaged the shrimp and the communication from your end was very good.
Many thanks.
February 9, 2026
AMAZING service from the team
AMAZING service from the team! Super fast response rate on email and very friendly and informative!
Also the shrimps arrived in perfect beautiful conduction and we were delighted to receive 3 free shrimp as a gift!!
10/10 service will be buying again!!
January 31, 2026
Couldn’t be happier with the delivery…
Couldn’t be happier with the delivery of my new shrimp!! Packaged perfectly and delivered to NI. Highly recommend. Will be purchasing from The Shrimp Factory again, no doubt about it
January 27, 2026
Great customer services and quality of…
Great customer services and quality of the livestock was brilliant.
January 16, 2026
Was great delivering
Was great delivering, kept me up-to-date with everything, shrimps look amazing thank you so much will definitely order again soon
January 3, 2026
Good experience with inanimate purchase
Item arrived promptly, I bought the Kallax balls as a supplemental food source when moving my shrimp to a new tank. They were pricy but I’ve never known anywhere else to have something like this and they have been very helpful in establishing the new tank.
December 4, 2025
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