I've purchased 3 orders with them and there hasn't been a single issue to worry about. Their prices, specially on silver, are some of the best you can find in Europe. Their customer service works pe... See more
Company replied
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Shipping was fast, the outer packaging was discrete. Inside the coins were in a custom Silver Mountain-embossed pouch, protected by multiple cardboard elements. All in all it gave the impression of... See more
Item was as described. Upon purchase I was given a timeline for delivery. Although it took a few weeks for them to fill the order, it was within the timeline. Delivery was secure and pre arranged at a... See more
Company replied
Trusted. The home delivery took 2 weeks. It’s Real umicore silver bar covered in plastic, but with mine there are some scretches on the silverbar itself.
Company replied
Company details
About The Silver Mountain
Written by the company
Over The Silver Mountain
The Silver Mountain is opgericht in 2008 en sindsdien uitgegroeid tot de grootste online bullion dealer van Nederland. Wij bieden een breed assortiment gouden en zilveren munten en baren, afkomstig van erkende producenten en officiële munthuizen wereldwijd. Al onze producten worden geleverd met volledige garantie op echtheid en kwaliteit.
Nieuw én pre-owned assortiment
U vindt bij ons zowel nieuw geslagen munten en gegoten baren als een aanbod van pre-owned munten. Deze pre-owned munten zijn door ons (terug)gekocht via Inkoop Edelmetaal en opnieuw opgenomen in ons aanbod na zorgvuldige controle. Een betrouwbare én voordelige keuze.
Altijd actuele prijzen
De prijzen op onze website zijn gekoppeld aan de actuele goud- en zilverkoers en worden automatisch elke drie minuten ververst. Zo weet u exact waar u aan toe bent: transparant, marktconform en zonder verrassingen.
Terugkoopgarantie
Wilt u uw edelmetaal op een later moment verkopen? Dan profiteert u van onze terugkoopgarantie. Wij bieden u een vaste biedprijsformule, ongeacht de hoeveelheid of het type product. Deze service werd door ons als eerste in Nederland aangeboden, en vormt nog steeds een belangrijk onderdeel van onze klantbelofte. Het verkopen doet u via Inkoop Edelmetaal.
Veilige en verzekerde levering
Uw bestelling wordt volledig verzekerd verzonden via een gespecialiseerde koeriersdienst. Bij aflevering vindt persoonscontrole plaats en is een geldig legitimatiebewijs vereist. U kunt er ook voor kiezen om uw bestelling op te halen op één van onze locaties:
- 📍 Baarn
The Silver Mountain
Faas Eliaslaan 13
3742 AR Baarn - 📍 Den Haag
The Silver Mountain
Prins Hendrikplein 14
2518 JC Den Haag
Over ons
Oprichter Rolf van Zanten startte The Silver Mountain in 2008, tijdens zijn studie Commerciële Economie. The Silver Mountain was de eerste partij in Nederland die deze munten onder de margeregeling aanbood, een belangrijke stap, want dat maakte investeren in zilver voor het eerst toegankelijk voor particulieren.
Een jaar later, in 2009, werd Inkoop Edelmetaal gelanceerd. Een platform waarmee particulieren hun edelmetalen eenvoudig kunnen verkopen, mét real-time prijzen en vaste biedprijsgaranties. Ook dit was destijds uniek in Nederland.
Waarom kiezen voor The Silver Mountain?
- Marktleider sinds 2008
- Grootste online bullion dealer van Nederland
- Transparante prijzen die elke 3 minuten worden bijgewerkt
- Breed assortiment: nieuw én pre-owned
- Terugkoopgarantie met vaste biedprijsformule
- Veilige, verzekerde levering of ophalen op locatie
- Persoonlijke service en professioneel advies
Contact
Heeft u vragen? Wij zijn op werkdagen bereikbaar van 09.00 tot 17.00 uur. Eén van onze specialisten helpt u graag persoonlijk verder.
Telefoon: 035 - 203 1380
E-mail: info@thesilvermountain.nl
Orienterend gesprek
Written by the company
- Ontvang inzicht in de markt en maak kennis met onze verkoopadviseurs
- Overweegt u om fysieke edelmetalen te kopen en wilt u meer weten over de mogelijkheden en de verschillende producten? Dan nodigen we u graag uit voor een oriënterend gesprek op één van onze prachtige kantoorlocaties. U kunt een oriënterend gesprek aanvragen voor bestellingen vanaf € 10.000,-. In het gesprek van circa 45 minuten kunt u kennismaken met één van onze verkoopadviseurs.
Persoonlijke & Discrete Bezorgservice
Veilig, discreet en op een door u gekozen moment thuisbezorgd.
Onze huiskoerier levert uw bestelling met een beveiligde, onopvallende bezorgservice. U kiest zelf het gewenste tijdstip en ontvangt uw pakket uitsluitend persoonlijk op het opgegeven adres.
Contact info
Faas Eliaslaan 13, 3742 AR , Baarn, Netherlands
- +31(0)35-2031380
- info@thesilvermountain.nl
- thesilvermountain.nl
Oriënterend gesprek op locatie
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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– Outstanding service and beautiful…
– Outstanding service and beautiful products
I recently purchased a gold coin from Silver Mountain and I couldn’t be more pleased. The coin is absolutely stunning and arrived in perfect condition.
Even when there were unexpected delivery issues with the shipping provider, Silver Mountain remained professional, responsive, and supportive throughout the entire process. Their team was always available to answer my questions and showed genuine commitment to helping me locate my package.
This level of customer care, paired with the exceptional quality of their products, has truly impressed me.
I can wholeheartedly recommend Silver Mountain to anyone who values reliability, transparency, and top-tier numismatic items.
Thank you again – I’m already looking forward to my next purchase!
– Manuel G., Austria
July 8, 2025
Reply from The Silver Mountain
Dear Manuel,
Thank you very much for your kind words and positive feedback.
We’re delighted to hear that you’re pleased with both the coin and our service. Even when delivery issues arise, we aim to provide the support and reliability our customers deserve.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
The Silver Mountain Team
EVERYTHING WITH THE PACKAGE WAS PERFECT , BUT I DON´T UNDERSTAND DUTCH AND CAN´T ANSWER THE QUESTIONS ON THIS PAGE !
EVERYTHING WITH THE PACKAGE WAS PERFECT , BUT I DON´T UNDERSTAND DUTCH AND I CAN´T ANSWER THE QUESTIONS ON THIS PAGE !
June 25, 2025
Reply from The Silver Mountain
Dear Petko,
Thank you for your review. We are glad to know that everything went well with your order.
Kind regards,
The Silver Mountain
Reply from The Silver Mountain
Dear Soni,
Thank you for your review. We are pleased to know that you are satisfied with your experience.
Kind regards,
The Silver Mountain
Very good experience
Very good experience. Shipping was handled really timely and fast. Very reputable company the items came personally packaged in a nice little pouch and with a letter. Discreetly packaged. Definitely hope to do business again:)
June 27, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your kind words! We're glad to hear you had a positive experience and that the packaging, presentation, and delivery met your expectations. We look forward to welcoming you again in the future!
Best regards,
Team The Silver Mountain
Reply from The Silver Mountain
Thanks!
Best regards,
Team The Silver Mountain
sorry cannot speak dutch
sorry cannot speak dutch, but good service and pleasure doing business.
May 4, 2025
Reply from The Silver Mountain
Thank you very much for this review.
Best regards,
Team The Silver Mountain
Delivered on time
May 13, 2025
Reply from The Silver Mountain
Good to hear!
Best regards,
Team The Silver Mountain
Reply from The Silver Mountain
Thank you for your message!
Great to hear you’re happy with the service.
Best regards,
Team The Silver Mountain
Reply from The Silver Mountain
Thank you for your kind words!
Great to hear that Luca made such a positive impression with his friendliness and knowledge.
We’ll be sure to pass on the compliment!
Best regards,
Team The Silver Mountain
Exactly as advertised
Exactly as advertised, Which is all we can ask. Their delivery service is pricey but worth it, delivery so far (2 orders) have been when they said it would be, and secure feeling from the delivery service as the driver/courier has both times ensured everything is in order when handing over the package.
April 2, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your clear and positive review!
We're glad everything met your expectations and that the delivery process felt secure and well-handled.
It's important to us that you can order with peace of mind.
Best regards,
Team The Silver Mountain
Reply from The Silver Mountain
Muchas gracias por su comentario! Nos alegra saber que tuvo una experiencia positiva. Estamos siempre a su disposición.
Atentamente,
Team The Silver Mountain
Repeat customer
Repeat customer, 100% positive experience every time.
March 28, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your continued trust!
We're delighted to hear that you've had a positive experience every time.
We look forward to serving you again.
Best regards,
Team The Silver Mountain
Overall a good experience, just a note:
Overall a good experience, just one note: when buying a tube of silver coins I would prefer The Silver Mountain did NOT put its sticker on the mint-seal, since removing the sticker ruins the seal.
March 7, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your feedback!
We're glad you had a good experience overall.
Regarding the mint-seal, please note that it does not affect the value of the coins. Regardless of where it is resold, all dealers will break the seal to verify the contents of the tube.
We appreciate your input and will take it into consideration.
Best regards,
Team The Silver Mountain
Good quality
Good quality ! Fast shipping and customer service is perfect !!!!
March 6, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your review!
Great to hear you're happy with the quality, fast shipping, and excellent customer service.
Best regards,
Team The Silver Mountain
Fast and safe
February 7, 2025
Unprompted review
Reply from The Silver Mountain
Thank you for your review!
We're glad to hear that you experienced fast and safe service.
Best regards,
Team The Silver Mountain
Best of the best
I didn't know where to go to make my first deposit. My friend recommended you to me. At first I was afraid to place an online order because the amount is big for such online transactions. But after reading the reviews I realized that I can trust you and made my first order. Of course, I was worried. My first deposit was made and I received the package on time. I am happy with the quality of the material and the service. I recommend you to my friends and others. I know that you can be trusted. Thank you
December 17, 2024
Unprompted review
Very good service
Very good service, everything is handled quickly and correctly. Always keep their appointments.
Nice people and very attentive!
December 17, 2024
Unprompted review
Perfect !
Clear website with full product information. Competitive prices. Multiple payment and parcel reception options. Discreet and neat packaging.
Quick responses to emails.
Perfect!
November 3, 2024
Unprompted review
I bought and sold.
I bought and sold.
Each time smooth and correct.
Trustable
November 1, 2024
Unprompted review
My second purchase and very happy with…
My second purchase and very happy with the service and products
October 29, 2024
Unprompted review
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