Last two orders long overdue. Have asked for refund and am being ignored. Having initiated two reports via Paypal, haven't hear back on this either. Company 'sale'seeking to sell as much stock as poss... See more
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Ordered twice now, both times have came next day which I paid for, everything was wrapped up in bubble wrap to keep the products in good condition. Recieved everything I ordered apart from one thing,... See more
Wow! The food is great; service is fab, price is fair, delivery very prompt, communication excellent. What's not to love? Came across this company whilst Googling for some foreign food I have been cra... See more
I ordered over 2 weeks ago, which still hasn't arrived. My emails have been ignored. The company owner, Rebecca Brennard needs to get a grip, and pay more attention to this company, rather than horsin... See more
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Company details
Written by the company
Welcome to The Snack Chest, your one-stop destination for an extraordinary snacking experience from every corner of the world! Our mission is to take your taste buds on a delightful journey by offering a diverse range of delicious, authentic, and handpicked snacks from different cultures and regions. Our commitment to quality and authenticity means that we partner with local artisans and producers to source the finest, most distinctive snacks, made with the freshest ingredients and traditional recipes. We believe in supporting small businesses and sharing the stories behind each delicious creation. By choosing The Snack Chest, you are not only indulging in a one-of-a-kind snacking adventure, but also fostering a global community of food lovers, celebrating the diversity of cultures and the joy of discovery. Embark on a delicious journey with us and let your senses be captivated by the world's most delectable treats!
Contact info
Unit 17, Lea Green Business Park, WA9 4TR, St Helens, United Kingdom
- 01744 325045
- hello@thesnackchest.co.uk
- thesnackchest.co.uk
2.8
Average
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent!!
Excellent range of products and very quick shipping. I will be shopping here in the future!
October 19, 2021
Reliable
Timely delivery. Reliable. Happy with product . Received flavour of crisps that could not find in shops
October 18, 2021
Came within 48 hrs
Came within 48 hrs - everything as ordered. Would order again
October 18, 2021
Unprompted review
Every thing was fantastic will defo…
Every thing was fantastic will defo reccomend and use again
October 14, 2021
Unprompted review
AVOID!
AVOID!! Ordered items in June they marked as dispatched the next day, with a fake tracking number, tried to contact them, they don’t reply to Instagram DM’s, I got no reply whatsoever, the customer service is SHOCKING! Had to open a case against them with PayPal to get a refund, they even added the fake tracking number to PayPal, anyway I won the case & finally got a refund after a month! Will never order from them again!
September 9, 2021
Came next day
Came next day
Package as described
No damage
Would order from there again
August 10, 2021
Unprompted review
Sent partial order took 6 days to respond to me
Please see original issue below which has now been resolved. I eventually received an email (6 days after writing to them) saying they had IT issues and were sorry for the delay in getting back to me. They sent the missing items with some extra things I hadn’t ordered which was nice. They kept me updated with postage and emailed me the time it was due to be delivered.
I ordered 5 items, only 2 came. The invoice was in the box clearly showing that ordered 4 of one thing and one of the other but got one of each. I emailed them but received no response. I also private messaged them on Instagram and even commented on their latest post asking for information about the missing order and they have failed to respond to any of my correspondence.
August 8, 2021
Unprompted review
Items undelivered!!
Ordered in early June and items still haven’t arrived. I have emailed them about it with no response at all. Terrible customer service. Don’t buy from them
August 7, 2021
My items arrived damaged so I sent…
My items arrived damaged so I sent pictures of the damaged goods to the company asking for a replacement or refund. I received no response, despite following up with further emails. Customer service is shockingly bad, there’s been no attempt to correct their mistake or even acknowledge my attempts to contact them.
July 16, 2021
Items missing
Put in an order, some items were missing. Have emailed now 3 times about it and no response :(
May 9, 2021
Unprompted review
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