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Rated 1 out of 5 stars

BEWARE ‘the sneaker company ‘ Look at the message I received when telling them I had not received my trainers. Obviously a scam they can’t even reply with well written grammar. ‘ We are sorry... See more

Rated 4 out of 5 stars

I ordered a pair of trainers from this site. After a few days without receiving any sort of tracking number I was concerned with the legitimacy of this site after a few bad reviews. I contacted custom... See more

Rated 1 out of 5 stars

This is a Scam! I just paid for a pair of trainers and they’ve given me a tracking number that doesn’t work, it’s been 2 weeks since I purchased the shoes and it’s still pending. It’s so frustrating b... See more

Rated 1 out of 5 stars

Don't seem to be very responsive, hotline phone on the website seems to be not actively tracked, as when you call no one picks up. Few weeks from order date no sign of any activity, seems more of a sc... See more

1.9

Poor

TrustScore 2 out of 5

68 reviews

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1.9

All reviews

(68)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid!

My experience is the same as the several most recent. I wish I looked on here before placing an order. Please avoid purchasing from this company. Luckily paid via Paypal and should recoup the payment.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company - avoid. I ordered a pair of trainers for my son. The paypal account the money goes to is in some random person's name. The US phone number on the website doesn't work. The UK number goes to some other random person's voicemail. I filled out the help form on the website and emailed the support email to ask to cancel the order. Yet another random person emailed me back to say it was cancelled and that I would receive a refund but I am still waiting. Thankfully I paid on AMEX so I will hopefully be able to get this fraudulent payment reversed.

July 20, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

I am still waiting on my order, I will now take things further to get my refund. No communication with the numerous attempts I have made and no order received. I Will continue to write negative reviews until I receive my refund. Will never purchase from here again. #scam

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

I’m 2 weeks waiting now

I’m 2 weeks waiting now, I had an email with a tracking number on saying it’s headed for Royal Mail but Royal Mail still haven’t received it after 2 weeks, I’ve emailed this company saying if it’s not sorted out with in the next 48 hours I’m cancelling, fortunately I paid through PayPal so I will get my money back

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

Don't seem to be very responsive

Don't seem to be very responsive, hotline phone on the website seems to be not actively tracked, as when you call no one picks up. Few weeks from order date no sign of any activity, seems more of a scam rather than normal company.

July 14, 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn’t have even have gave yous the…

Wouldn’t have even have gave yous the one star! Just wanted to leave a review of how disgusting I am with company’s like this! Took £205 off me for a pair of trainers, knowing fine well they had no intention of sending them. Would like to warn everyone that this company is a scam! Hopefully stop someone else from being ripped off 👍🏼

April 23, 2021
Rated 1 out of 5 stars

Ordered some trainers for my daughter…

Ordered some trainers for my daughter contacted them numerous times via email and had no response... customer service is shocking and now when I go on the website it says it’s currently shut.. shouldn’t take peoples money if your not willing to send the item out or at least have some kind of communication with customers

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier with the service I…

Couldn’t be happier with the service I have received from the sneaker company. I enquired yesterday about a pair of Air Force 1s and they were delivered by 1pm next day. Amazing customer service, fast replies and spot on delivery! 100% will order again, thank you!

March 5, 2021
Unprompted review
Rated 1 out of 5 stars

avoid at all costs

avoid at all costs , ordered a £300 pair of jordans , they were never sent , all my emails and messages ignored. got onto them about reporting them to trading standards , they responded and tried to claim they had sent my shoes but then had no proof that they were sent. then refunded me after fighting with them!avoid at all costs ! go somewhere proper

March 4, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Hi Mia , We are sorry this how you feel your expernece went with us. Please understand we are small buisess who are finding our feet and trying our best with two memebers of staff.

This Review is not an accurate representation of our brand

Rated 1 out of 5 stars

AWFUL

Very disappointed in the service I received, however I saw some trainers I liked and thought why not - what a mistake I made. When placing my order, I was told that I would receive my order within 3-5 working days so imagine my surprise when 9 working days later my order is a no-show. To make it worse, when I questioned this I was met with a rude response by one of the staff who abruptly told them my shoes would soon arrive. They never did. Over two weeks past and the shoes hadn't arrived and a further week past before the order was cancelled. I will NEVER use the company again and I implore everyone else to avoid at all cost.

March 3, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Hi Sam, We are sorry this how you feel your expernece went with us,if you could please provide us with a bit more information as no order this name on our system. Please understand we are small buisess who are finding our feet and trying our best with two memebers of staff.

This Review is not an accurate representation of our brand

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