BEWARE ‘the sneaker company ‘ Look at the message I received when telling them I had not received my trainers. Obviously a scam they can’t even reply with well written grammar. ‘ We are sorry... See more
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I ordered a pair of trainers from this site. After a few days without receiving any sort of tracking number I was concerned with the legitimacy of this site after a few bad reviews. I contacted custom... See more
This is a Scam! I just paid for a pair of trainers and they’ve given me a tracking number that doesn’t work, it’s been 2 weeks since I purchased the shoes and it’s still pending. It’s so frustrating b... See more
Don't seem to be very responsive, hotline phone on the website seems to be not actively tracked, as when you call no one picks up. Few weeks from order date no sign of any activity, seems more of a sc... See more
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Great service
Quick delivery, really nice guy would highly recommend
Great service
Great service. Very quick to arrive. Very polite. Definitely recommend. Only thing is once
Great service
Great service, kept us updated on when shoes had been ordered and when would be delivered. Highly recommend
Offered personal delivery!
Offered personal delivery! Once the order was placed I had the order 4 days later. Quick delivery and full on good service. Very pleased
SCAM!
SCAM!! Order a parcel 2 weeks ago, still not received any updates from my parcel. The company are ignoring all of the messages I send them on multiple platforms. Still will not give me my tracking number. This company is a big scam!! I have tried to cancel my order but they are refusing until I send my parcel back, that I still have not received. This is the 2nd time I’ve written a review as last time they told me to remove it. After looking at the reviews, I saw one from someone who works at The Sneaker Company, as I have emails from him, yet he was writing a review as a customer. This just shows how they are willing to write false reviews to trick people! Please DO NOT order from here.
UPDATE: After nearly 3 weeks of waiting my order has been cancelled. I was told on Monday that my order had been sent out, next day delivery, AND I was provided with a tracking number. However, today I have been issued a refund and the order had been cancelled. Liars
AVOID this company at all costs!!!
I would AVOID this company at all costs. Placed my order almost a month ago to have only received my refund today! Poor communication from members of the team, was told first order was lost in the post, second order just never arrived! And then 3rd order again asked for on several occasions , and they sent me a false tracking number which Royal Mail explained to me was ‘made up’ so glad I got my money back as I really think this whole company is a ‘scam’ and use people with a lot of followers on Instagram to ‘promote’ their business, don’t fall into that trap like me!
10/10 for all your sneaker/essentials hoodies
10/10. Fast message replies and good prices. Tried to search for a essentials hoodies and was struggling to find somewhere I trusted/prices wasn’t too high. Would deffo buy from again. Thanks!
Friendly & helpful service
Needed to cancel my order and request a refund, they were very understanding and friendly about it
Great company
Great company, lovely people to chat to! Solved an issue very quickly for me!
Disappointing
Lower review than previous. Been in touch with this company after having no update for my order, who asked me to take down my review as it didn’t accurately represent the company as they are a small business and have a back log of orders. I understood this and agreed to take my review down. They told me my order would be taken to the post office the following day (Saturday) to no surprise it wasn’t and they ignored 2 emails I sent asking to supply my tracking number. It is VERY hard to get a hold of them and have messaged them on multiple platforms, the most recent being Instagram. Where they viewed my Instagram story but decided not to view my message. Extremely disappointing service and although I understand it’s a small business, now is the most important time to build a reputation and I can’t see myself buying again as it’s been a stressful experience thus far.
UPDATE:
They have now cancelled my order with no notice or reason why. What a waste of time. Avoid if possible
Ordered a black Essentials hoodie…
Ordered a black Essentials hoodie unfortunately it was delayed however these things happen and I can’t fault these guys they were great always communicating and keeping me up to date with my order. Will be ordering again soon cheers lads!
Fast delivery quick communication
Fast delivery quick communication
Proof of purchase provided and fair prices

Reply from lgorlgglr
Very fast delivery
Very fast delivery. Love my essential hoodie I will definitely use this company again 👌👌

Reply from lgorlgglr
Ordered for a gift
Ordered for a gift , still not arrived , emailed asking for an update but I’ve still heard nothing 4/5 days later . Was looking to order another jumper for my son but not sure I will now .

Reply from lgorlgglr
Great service fast and reliable
Great service fast and reliable. Always kept in touch with updates . Arrived the next day . Dealt with Liam ge was a nice fella and always willing to help with any questions..

Reply from lgorlgglr
Good customer service, fast arrival
The product arrived in a couple of days, good customer service would definitely buy from here again

Reply from lgorlgglr
10/10
Legit, Order arrived next day. Staff were super helpful and friendly, will definitely be using again!

Reply from lgorlgglr
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