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Rated 1 out of 5 stars

BEWARE ‘the sneaker company ‘ Look at the message I received when telling them I had not received my trainers. Obviously a scam they can’t even reply with well written grammar. ‘ We are sorry... See more

Rated 4 out of 5 stars

I ordered a pair of trainers from this site. After a few days without receiving any sort of tracking number I was concerned with the legitimacy of this site after a few bad reviews. I contacted custom... See more

Rated 1 out of 5 stars

This is a Scam! I just paid for a pair of trainers and they’ve given me a tracking number that doesn’t work, it’s been 2 weeks since I purchased the shoes and it’s still pending. It’s so frustrating b... See more

Rated 1 out of 5 stars

Don't seem to be very responsive, hotline phone on the website seems to be not actively tracked, as when you call no one picks up. Few weeks from order date no sign of any activity, seems more of a sc... See more

1.9

Poor

TrustScore 2 out of 5

68 reviews

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1.9

All reviews

(68)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Offered personal delivery!

Offered personal delivery! Once the order was placed I had the order 4 days later. Quick delivery and full on good service. Very pleased

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Order a parcel 2 weeks ago, still not received any updates from my parcel. The company are ignoring all of the messages I send them on multiple platforms. Still will not give me my tracking number. This company is a big scam!! I have tried to cancel my order but they are refusing until I send my parcel back, that I still have not received. This is the 2nd time I’ve written a review as last time they told me to remove it. After looking at the reviews, I saw one from someone who works at The Sneaker Company, as I have emails from him, yet he was writing a review as a customer. This just shows how they are willing to write false reviews to trick people! Please DO NOT order from here.

UPDATE: After nearly 3 weeks of waiting my order has been cancelled. I was told on Monday that my order had been sent out, next day delivery, AND I was provided with a tracking number. However, today I have been issued a refund and the order had been cancelled. Liars

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID this company at all costs!!!

I would AVOID this company at all costs. Placed my order almost a month ago to have only received my refund today! Poor communication from members of the team, was told first order was lost in the post, second order just never arrived! And then 3rd order again asked for on several occasions , and they sent me a false tracking number which Royal Mail explained to me was ‘made up’ so glad I got my money back as I really think this whole company is a ‘scam’ and use people with a lot of followers on Instagram to ‘promote’ their business, don’t fall into that trap like me!

February 22, 2021
Rated 5 out of 5 stars

Great company

Great company, lovely people to chat to! Solved an issue very quickly for me!

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing

Lower review than previous. Been in touch with this company after having no update for my order, who asked me to take down my review as it didn’t accurately represent the company as they are a small business and have a back log of orders. I understood this and agreed to take my review down. They told me my order would be taken to the post office the following day (Saturday) to no surprise it wasn’t and they ignored 2 emails I sent asking to supply my tracking number. It is VERY hard to get a hold of them and have messaged them on multiple platforms, the most recent being Instagram. Where they viewed my Instagram story but decided not to view my message. Extremely disappointing service and although I understand it’s a small business, now is the most important time to build a reputation and I can’t see myself buying again as it’s been a stressful experience thus far.

UPDATE:

They have now cancelled my order with no notice or reason why. What a waste of time. Avoid if possible

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a black Essentials hoodie…

Ordered a black Essentials hoodie unfortunately it was delayed however these things happen and I can’t fault these guys they were great always communicating and keeping me up to date with my order. Will be ordering again soon cheers lads!

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

10/10

Quality service, best in the game! Will 100% use again.

February 5, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Love my essential hoodie I will definitely use this company again 👌👌

February 4, 2021
Unprompted review
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Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

Rated 2 out of 5 stars

Ordered for a gift

Ordered for a gift , still not arrived , emailed asking for an update but I’ve still heard nothing 4/5 days later . Was looking to order another jumper for my son but not sure I will now .

January 31, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Hi Jo, Our Team have been in touch. We Apologies for the issue.

This Review is not an accurate representation of our brand

Rated 5 out of 5 stars

Great service fast and reliable

Great service fast and reliable. Always kept in touch with updates . Arrived the next day . Dealt with Liam ge was a nice fella and always willing to help with any questions..

January 27, 2021
Unprompted review
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Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

Rated 5 out of 5 stars

Good customer service, fast arrival

The product arrived in a couple of days, good customer service would definitely buy from here again

January 15, 2021
Unprompted review
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Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

Rated 5 out of 5 stars

10/10

Legit, Order arrived next day. Staff were super helpful and friendly, will definitely be using again!

January 15, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

Rated 5 out of 5 stars

Great seller

Great seller , would recommend

January 12, 2021
Unprompted review
lgorlgglr logo

Reply from lgorlgglr

Thank You For Your Review
We hope you shop with us again!
Message us for a discount code

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