The Sneaker Doc logo
Visit website

The Sneaker Doc Reviews 

590
•
TrustScore 4.5 out of 5

4.7

Shoe Repair Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely stunning service. I took in three pairs in various states of disrepair and was amazed. All had a fabulous job done but my v old Air Max 90s which I had given up for dead look better than I... See more

Rated 5 out of 5 stars

I couldn’t have wished for a better experience, when I dropped off my unions my expectations were set as they were unsure if one of the several marks would come out, it didn’t, but it’s hardly visible... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of using SneakerDoc's cleaning services, and I must say, I'm thoroughly impressed. They worked wonders on my shoes, making them look as if they were fresh out of the box. T... See more

Rated 5 out of 5 stars

I sent 3 pairs of Adidas Yeezy’s to be cleaned, now they all look new. Great communication skills and great customer service. Even carried out some repair work free of charge because they noticed a sm... See more

Company details

  1. Shoe Repair Shop
  2. also in
  3. Dry Cleaner
  4. Laundry Service
  5. Shoe Shining Service
  6. Shoe Store

Written by the company

We are the UK’s leading Sneaker Cleaning service and have been going since 2018. Experienced, friendly, professional, we’re always willing to go the extra mile to bring our customers trainers back to life 😊⚡️ I started the brand out my mums kitchen in 2018 and have since worked with retailers such as Selfridges, Harvey Nichols, Kick Game and Dior to provide aftercare and now have a flagship store in Birmingham and love working with our customers! ❤️

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(590)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Extremely professional service with top…

Extremely professional service with top quality results. I’ve used TheSneakerDoc several times and my trainers always come back as if they were brand new. I personally would rather pay a small fee to rectify my trainers than have to throw them away or start using them to put the bins out.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brand new.

Sent some really bad looking trainers over & they came back looking box new again. Would highly recommend.

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, came with a pair of Balenciaga past there best needing writing replaced and a clean, left with a pair looking brand new, can’t thank the guys enough for there speedy service 👏🏻

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy to book your shoes in. No hidden costs and collection and drop off was so handy. Shoes came back looking brand new. Highly recommend

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

100% recommend! Top level service!

The guys at The Sneaker Doc are magicians! Completely restored my trainers which I thought wasn’t possible.. communication was great, went out of their way to pick/drop the trainers off as well! Highly recommend and I’ll 100% be using them again in the future!

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service I wish I’d found sooner, my trainer look brand new didn’t realised how dirty they was would defo recommend 💯will defo be back with more

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, highly recommend😇The transformation is unbelievable, my trainers have been bought back to life. Really quick turn around time and fast responses throughout. Thank you so much🥰

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely speechless

Absolutely speechless! Cannot get over how good the shoes look, I was close to giving up with these shoes but they are brand new again. Absolute legends!

November 29, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look