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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to recei... See more
Ricky is the undisputed GOAT of support Had a few questions and I made mistakes with my order, little did i know ricky to the rescue, absolute top man helped me every step of the way. Packaging was... See more
Ricky has been absolutely helpful throughout my delayed package. We both came to agreements and sure enough I waited a little bit longer and my package will be here this week. Ricky you deserve 10 sta... See more
Company details
Written by the company
The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.
Contact info
New Hall, New Road, RM41AJ, Romford, United Kingdom
- 07712884955
- info@thesnuslife.com
- thesnuslife.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I have only just started getting properly into snus, and I’ll tell you now the snus life is the way to go if you are a frequent user. They have rapid free delivery times and rather cheap prices
Great selection of brands and flavours, prices varie on the pots you get and rapid delivery times, I absolutely love the fact that in each package they give you a sticker, pack of sweets and your order, a few times I have also received a free pot from them which I think is very generous as they have no need to do this! I will definitely be sticking with the snus life for as long as I’m popping upper deckys 🤣
September 8, 2025
Absolutely amazing place for all your…
Absolutely amazing place for all your snus supplies. Owner is very quick with replying and helpful. Would hugely recommend this place, all strengths, flavours and brands you could imagine.
September 12, 2025
Unprompted review
Reply from THE SNUS LIFE LIMITED
Hi Ryan,
Apologies for the delay on your order, we wanted to ensure you received an adequate replacement to some of the pots we sold out of,
I have emailed you in regards to this
Thanks
Ricky
Really good customer support and good…
Really good customer support and good delivery times. Would use again
August 27, 2025
Fast dispatch
September 2, 2025
Great and responsive customer service
Great and responsive customer service. High quality product selection and received extras with my order. Would recommend to find great European pouches.
September 11, 2025
Unprompted review
Good range of flavours but order take to long
Good range of flavours but nearly everytime I order for next day delivery never turns up taking over a week before to come after
Paying the extra it got acknowledged by Ricky said I would receive extras in next order which I put in notes never did after ordering 3 odd times since
August 9, 2025
Unprompted review
Reply from THE SNUS LIFE LIMITED
Hi Dave,
Please get me back to me on email so i can amend this for you ASAP
Thanks
Ricky
It came so quick and I enjoyed my snus…
It came so quick and I enjoyed my snus with the 30% off summer discount I just wish there was more offers as I’m low on money rn and struggling to buy haha but great service as usual
August 28, 2025
great customer service great prices…
great customer service great prices always what i asked for will always return 10/10 experience
August 20, 2025
Brilliant
I’ve ordered several times from SnusLife and they’ve been great and shipping is very quick
August 26, 2025
Unprompted review
Reply from THE SNUS LIFE LIMITED
Hi Kayden,
Please email me at info@thesnuslife.com and i can get this amended ASAP for you
Thanks
Ricky
Reply from THE SNUS LIFE LIMITED
Hi William,
This has been discussed and in process of resolution
I look foward to your updated review upon redelivery of your order :)
Thanks
Ricky
Snusssss
Great communication, no complaints very friendly and helpful when issues with the order arose 👍👍👍
August 14, 2025
Reply from THE SNUS LIFE LIMITED
Hi Harry,
I have emailed you in regards to this order now and also on the 18th of august,
Please check your spam and/or junk and get back to me so we can get this all sorted for you :)
Thanks
Ricky
Good
Snus took longer than expected to arrive, no fault of the seller. Down to the courier
August 20, 2025
Ricky is the undisputed GOAT of support
Ricky is the undisputed GOAT of support
Had a few questions and I made mistakes with my order, little did i know ricky to the rescue, absolute top man helped me every step of the way. Packaging was discrete and even included a free pot, I wont be buying my snus from any where else from now on
August 27, 2025
Unprompted review
Always dependable
Speedy delivery always has good products and the fact they give a little bag of haribos is a really nice touch.
August 7, 2025
Got my snus after 3 weeks and needed to…
Got my snus after 3 weeks and needed to pay moms to ship to sweden the delivery was 15eu so i thought it would stand for the moms and i payed 40eu for 2 cans of snus i thought i would get a free can also but i didnt
August 21, 2025
Unprompted review
Reply from THE SNUS LIFE LIMITED
Hi William,
Please Email us at info@thesnuslife.com with your order number and i can take a look at this for you
Thanks
Ricky
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