Thesoftwarehub 

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See what reviewers are saying

Rated 1 out of 5 stars

I ordered the Office 2021 Pro from Thesoftwarehub on Friday 8 March, but the confirmation email promised straight away never arrived. I sent a message immediately to the seller via their website but n... See more

Rated 1 out of 5 stars

I bought Office 2021 Professional Plus online. No email link was sent to my account with a link as promised; the online chat service refused to work and (a day later) still no contact from them. I'll... See more

Rated 1 out of 5 stars

I'd give it zero stars if I could. Was able to download but then no longer works. Tried to reach out and no response via email. Tried the number and it won't connect. I think they've gone under and... See more

Rated 4 out of 5 stars

Amazing value for Office 2021 Professional. Received product key straight away. I did have a problem accessing the link to download the software but a quick email exchange sorted it. Great to be able... See more

Company details

  1. Computer Software Store

Written by the company

Our sole purpose is to provide legit software for the cheapest price possible for the end user.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total dissapointment…

When I placed my order firstly the failed to acknowledge the order. After chasing they did so saying I could access the code from "my account" only I do not have an account. Having contacted their support e-mail five times now I still have no answer or code for which I have paid. NOT IMPRESSED

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud alert warning

Ordered Office 2021. Found that the "key" this vendor provides works only via phone activation. This already is a big no-no as you have to go through a lengthy process via an automated phone line.
At the end of the process, the automated voice simply stated that the "key" is invalid and dropped the call.
I reached out to the vendor via email but got no response. I also tried to call a few times but all you get is an answering machine. Be warned, this vendor is fraudulent, sells fake keys, and refuses to bother about any support or refund requests.

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Experience

Office 2021 £9.99 - Great price? Activation key didn't work. Software Hub response rate to emails & webchat was zero. Have a no refund policy. Wasted £9.99 of my money.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Made order but product didn't work

Made order but product didn't work, had very little response from them after many mails to them. Asked for refund or new code but still nothing STAY away from this company they are not what they say they are

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!

Product key for Windows 11 delivered immediately, but already registered with another device so couldn't activate Windows for me. Scammmmm.

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Email never arrived and they don't respond to any requests for the code, or for a refund. Stay clear

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent customer service. Even checked on after a few days to make sure all was working fine and I was happy with the Microsoft office I bought from them. Thank you very much. 5 Stars.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Scam alert. Purchase made, item not provided did not work. Has ignored all attempts to contact.
Beware!!!

April 28, 2024
Unprompted review
Rated 4 out of 5 stars

Happy User. Legit

Purchased this and received the product key immediately. However had issues with the activation so i contacted The Software Hub and they advised activating it via telephone direct with Microsoft and sent the actual download file. It did take a while to activate via the phone but it did work via this method and i have been happily using the software for the last 2 months without issue. 4* because of the minor inconvenience of phone activation.

March 13, 2024
Unprompted review
Rated 3 out of 5 stars

This company is not a scam.

This company is not a scam.
Very good products at very competitive prices. Very difficult to install and required help. After numerous attempts finally got it to install, hence the 3* rating.

April 5, 2024
Unprompted review
Rated 4 out of 5 stars

It Really Is Legit!

Had to ask for help after getting order confirmation.
Then had further guidance and got it set up and working today. Fantastic price and access to industry standard software. Including Outlook for email.
Thank you very much.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Beware!

I bought Office 2021 Professional Plus on 22nd March. The key wouldn't work, tried installing by phone, that wouldn't work either, just got cut off at the end. Went on the web chat and was told I would get a refund. On 28th March I was told by email the refund is processing, please allow a few days, but nothing has arrived. They now won't return my emails or web chat. I've tried to leave a review on their website as that's where I looked at reviews, but they didn't post my review, and of course all reviews are good!

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered software on Good Friday

I ordered software on Good Friday. After the holiday I emailed SW hub. I received a prompt reply and the access and instructions to download the software.
The MS installation by telephone is a tedious process and you need to take care to enter numbers accurately.
However all went well and I have the software installed and working - so well done SW hub.
MCH

April 3, 2024
Unprompted review

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