Thesoftwarehub 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the Office 2021 Pro from Thesoftwarehub on Friday 8 March, but the confirmation email promised straight away never arrived. I sent a message immediately to the seller via their website but n... See more

Rated 1 out of 5 stars

I bought Office 2021 Professional Plus online. No email link was sent to my account with a link as promised; the online chat service refused to work and (a day later) still no contact from them. I'll... See more

Rated 1 out of 5 stars

I'd give it zero stars if I could. Was able to download but then no longer works. Tried to reach out and no response via email. Tried the number and it won't connect. I think they've gone under and... See more

Rated 4 out of 5 stars

Amazing value for Office 2021 Professional. Received product key straight away. I did have a problem accessing the link to download the software but a quick email exchange sorted it. Great to be able... See more

Company details

  1. Computer Software Store

Written by the company

Our sole purpose is to provide legit software for the cheapest price possible for the end user.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing value for Office 2021…

Amazing value for Office 2021 Professional. Received product key straight away. I did have a problem accessing the link to download the software but a quick email exchange sorted it. Great to be able to liaise with a friendly human given Chat wouldn't have worked for this query. Will also buy for other PCs.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fully registered Office 2021 Plus

Excellent service especially after experiencing a problem with my first attempt to register the Office Suite with Microsoft. Within a few hours they issued new instructions which worked. I now have a fully registered Office suite for less than a tenner. I would certainly recommend this business......

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Cheap authentic product keys

Purchased a product key for windows 11 and office plus 2021. Received the keys instantly, had some issues with office plus but good customer service support and a quick call to Microsoft and all sorted.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves!!!

Thieves!!!
Took my money, cloned my card and the software key never worked!
Ignored all my messages.
I had to change my bank account as well as my card as my bank said everything had been compromised by these scammers.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

I had problems right from the word GO

I had problems right from the word GO, Couldn't get the file to download as Norton antivirus states the site to be unsecure. I downloaded the .img file anyway and found I couldn't open it. I got in touch with my concerns and asked for my money back. The softwarehub team were very fast in their replies and a good friend showed me a work-a-round and I got my download to work.
I will recommend thesoftwarehub company to all of my friends and family. If you ever need cheap but good software this is the place to go. I am a very happy Silver Surfer now. Thanks for a brilliant service.
John K

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

I bought Office 2021 Professional Plus…

I bought Office 2021 Professional Plus online. No email link was sent to my account with a link as promised; the online chat service refused to work and (a day later) still no contact from them. I'll register this as a complaint with my account holder because The Software Hub is either a complete fraud or they're 'going Boeing'. Don't touch these people with someone else's bargepole...

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

This is NOT a scam

This is NOT a scam. This company is genuine. I ordered a copy of MS Office 21 professional for the sum of £8.99 on Saturday 23rd March. I had read reviews on Trustpilot (positive and negative). I was a little undecided but went ahead because of the low price. I became concerned when I didn't receive an acknowledgement of payment or the expected email with the download details. I emailed the company explaining my concerns but, to be honest I didn't expect a reply. I did get an email the following day with the software download link and the software key. The even included very concise instructions including an alternative method of setting up the application. I chose to try the direct link downloaded the software input the key and bang MS office ready to go.
I highly recommend using this company.
Glyn

March 25, 2024
Unprompted review
Rated 4 out of 5 stars

Purchased a copy of Office 2021 from…

Purchased a copy of Office 2021 from here for only £8.99. Apart from a problem receving the download link and product ke, which was resolved in 24 hours, all is fine. It has been installed and activated and verified as a pukka version by microsoft

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

I bought Office 2021 Professional Plus

I bought Office 2021 Professional Plus. The confirmation email did not include the essential link to enable the download from Microsoft but it did provide the key. It is hard to find on the Microsoft web site because they want you to have Office 365. The team at Thesoftwarehub quickly assisted me and everything worked after that.
They are a good and honest enterprise.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

So glad I chose these guys for my Office Pro Plus 2021

The KEY I was sent did not get accepted on the website mentioned, so I contacted support and they suggested I use 'Phone Activation' as many had success doing that. everything went as it should and I got Office Pro Plus 2021 activated and it works as designed. So glad I chose these guys and what a great price.

March 18, 2024
Unprompted review
Rated 4 out of 5 stars

Recommended …

Had a bit of difficulty with the activation but by using the telephone option all fine.
Really good value and the support is very helpful. I would recommend it

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Microsoft office key worked great

Purchased Microsoft office key and downloaded the programme. Had a bit of difficulty with the activation but by using the telephone option all fine.
Really good value and the support is very helpful. I would recommend it to anyone with a bit of computer knowledge.

March 18, 2024
Unprompted review
Rated 4 out of 5 stars

Keys need to be activated by phone, they don't work on Microsoft website

Alright so i initially thought it was a scam because the key I received didn't worked on Microsoft website, so I requested a chargeback from my bank and I got my money back. However their support ended up replying afterwards telling me to activate the key via phone and it works. Apparently these keys will not work on Microsoft website so beware of this. They should put a warning on their website about this and also offer a refund policy.

Anyway I sent them another email now to provide me with infos on how to pay for the key since I activated it and also got the money refunded. They really have to put a WARNING on their website so people know they have to be PHONE ACTIVATED.

March 17, 2024
Unprompted review
Rated 1 out of 5 stars

I would have given no star if possible…

I would have given no star if possible this is the worst service I have seen the support tickets don't get answered the email address just bounce back as "not known" the so called good reviews ! Obviously fake paid for product key not arrived like "good" reviews say immediately joke service don't use stay clear although only small amount they are still making money off people also you will have to get your bank to stop the REOCCURRING PAYMENTS they set up big scam artists avoid avoid avoid

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fake business AVOID

Fake, the product keys never arrive and you receive no response when to try to contact them. Also, checking their website and most of the links dont work, Avoid!!

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a product key

I purchased a product key, which was sent promptly, but did not work, email address for support does not work, I have lost my money, and no way of resolving my issue, it must be a scam

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT EVER buy from this ‘company.’…

DO NOT EVER buy from this ‘company.’ Absolute scam. I repeatedly asked for my money back after they failed to send me a product key for Microsoft Office for over a month. Eventually I had to approach my bank and report it as a scam. Utterly pathetic and unacceptable, massively unprofessional company and they can all get in the bin.

March 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look