Allan simply came on site looked at my bills and recomended the best suitable product for our place.They are a professional company that know Solar unlike other so called Solar companies .
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Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more
From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more
Company replied
The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more
Company replied
Company details
Written by the company
Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.
Contact info
East Burwood, 3151, Melbourne, Australia
- 0480455775
- info@thesolarelectrician.com.au
- thesolarelectrician.com.au
4.1
Great
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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From an inquiry on Facebook (that I had…
From an inquiry on Facebook (that I had done with other companies, and I am still waiting on a response from!!) to full installation, the whole process ran very well. Communication was easy, we always got prompt answers to our many queries. We were very impressed with the installation crew they arrived onsite at 11am the job was completed at 5pm, everything up and running and the system explained, these guys certainly know their job and how to work. We recommend anyone even just thinking about solar to get in touch.
August 28, 2023
Unprompted review
Reply from The Solar Electrician
Hi Tim,
Thanks for taking the time to leave such an excellent review and putting your trust and confidence in The Solar Electrician.
I am glad we have met your expectations and we look forward in you receiving the results as discussed in our presentation.
Feel free to reach out to me personally if you require any further assistance.
Thanks again!!
The Solar Electrician
Fantastic
Fantastic. Very open honest and answered everything. No question was a problem.
July 3, 2023
Unprompted review
Reply from The Solar Electrician
Hi Kylie,
Thank you so much for taking the time to leave us a lovely review!
We are always here to assist our clients and we look forward in helping you achieve excellent results for your electricity bill.
Regards,
The Solar Electrician!!!
Slight problem at beginning but happy resolution.
We experienced a few glitches but with the kind and prompt assistance of Alan, we have had them resolved. Hopefully looking forward to some solar savings from here on in ☺️
July 2, 2023
Unprompted review
Reply from The Solar Electrician
Hi Tracey,
Thank you for your understanding regarding the issues you've experienced with your solar installation.
Your feedback is important as it helps us improve our processes as a business.
I am glad we were able to assist you within a prompt timely manner.
Please reach out to me personally if you have any further questions or problems.
Thanks again,
The Solar Electrician!!!
Solar installation at it's best!
Experienced and able to explain everything we needed to know. Answered all questions we had and gave us the best advice for our position. Have already recommended to my friends and family, cannot fault the team!
April 27, 2023
Unprompted review
Reply from The Solar Electrician
It was an absolute pleasure dealing with both Sophea and Matt. I love when my clients get the results I present in our presentations and leave such a great review.
I also appreciate the referrals as it really helps with my business.
Please contact me if you require anything else!!
Kind Regards,
The Solar Electrician!!!
Professional team who completed the…
Professional team who completed the work promptly and with minimal disruption.
May 17, 2023
Unprompted review
Reply from The Solar Electrician
Hi Linda,
Thank you so much for your 5 star review!
I am glad you were very satisfied with the work completed and I can't wait until you start seeing the savings we discussed.
Please reach out to me if you require anything else.
Thanks again,
The Solar Electrician!!!
Well-run outfit
Very well organised. They made the whole process as easy as possible for us. If you're looking for a reliable, well-run team, you've found it
May 2, 2023
Unprompted review
Reply from The Solar Electrician
Hi Andrew, thank you so much for taking the time to leave us such an excellent review!
It was an absolute pleasure dealing with you and organising your solar system.
Please reach out to me if you require any further assistance.
We hope you enjoy the savings!
Kind Regards,
The Solar Electrician
The Solar Electrician: Wonderful
From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form filling was seamless, emails and texts were read and answered and any correspondence I got after the process was clarified. The team who installed them worked tirelessly, thank you to Alan (different one). I have recommended them to everyone who noticed our solar panels. Thank you. Highly recommended to everyone and anyone even just thinking about solar.
March 24, 2023
Unprompted review
Reply from The Solar Electrician
Hi Susan,
All I can say is wow and what a great review!
We take great pride in servicing our clients and we are extremely happy things went exactly how we expected them to go.
Please reach out to me if you require anything else!
Thanks again,
From The Solar Electrician!
Allan was great to deal with from the…
Allan was great to deal with from the moment he walked through the door. Seemless, from quote, to less than a week later, installation. Follow up service brilliant. Highly recommend.
March 23, 2023
Unprompted review
Reply from The Solar Electrician
Hi Gerard,
We really appreciate you taking the time to leave us a 5 star review!
I am looking forward to seeing your savings especially over the summer period.
Keep in touch if you require anything else.
Thanks again,
The Solar Electrician!
I would highly recommend Solar…
I would highly recommend Solar Electrician. I was amazed how smooth the whole process was.
Thanks Alan gor such a great experience.
March 30, 2023
Unprompted review
Reply from The Solar Electrician
Hi Simon,
Thank you for your 5 star review it means a lot to us!
We pride ourselves on communication and a quick and easy process.
Please reach out to me personally if you require any further assistance.
Thanks again for your business.
From The Solar Electrician!
A suitable Solar installer
I was struggling to find a suitable solar installer for my five town houses. I came across Solar Electrician. Alan experience was second to none. Knowledgeable and knew exactly what was needed. Thanks, Solar Electrician, for all your great work.
March 22, 2023
Unprompted review
Reply from The Solar Electrician
Hi Gio,
We appreciate the trust and confidence you had in our business when dealing with your town houses.
Your set up was different to a normal home and having dealt with situations like yours in the past, we were confident we gave you the best set up possible.
You have my direct number so please contact me direct or have your tenants reach out to me if you have any issues from here.
We really appreciate your business and your dealings with The Solar Electrician.
Regards,
The Solar Electrician!
Excellent customer service from the…
Excellent customer service from the first phone call through to the installation process, very happy! Thanks again guys
March 20, 2023
Unprompted review
Reply from The Solar Electrician
Hi Daniel,
Thank you for your lovely review and your kind words.
It was a pleasure assisting you with your solar project.
Please contact me directly if you require any further assistance.
Kind Regards,
The Solar Electrician
Great service
Great service, Alan made the whole experience pleasant and would highly reccomend.
March 16, 2023
Unprompted review
Reply from The Solar Electrician
Hi Jacqlyn,
It was an absolute pleasure organising your solar system and I look forward to you receiving close to zero bills.
Please contact me direct if you require any further assistance.
Thanks again,
The Solar Electrician!
Professional & Great service
The professionalism throughout the process was second to none, Alan showed great courtesy and ensured everything was travelling well throughout & following final inspection.
Very approachable - Alan goes out of the way to respond to calls or texts with any queries you may have in a very timely manner.
Could not recommend The Solar Electrican and their services enough.
February 28, 2023
Unprompted review
Reply from The Solar Electrician
Hi Zac and thank you for your lovely review for The Solar Electrician. It was a pleasure dealing with both you and Kate and we are extremely happy you were very satisfied with our service.
Please do not hesitate to contact me if you require further assistance.
We really appreciate your review and your business.
Thanks from The Solar Electrician!
100 % Happy Customer
Having Alan attended my premises and explaining to me how solar works and the savings I will make, my decision to proceed speaks for itselfs and wish I had of went ahead a long time ago.I truly am completely satisfied with the service I have been given.And a special thanks to Alan for being straight up and honest. I truly recommend using the Solar Electrician should anyone look at having solar installed.I am 100% a happy customer thanks again
February 1, 2023
Unprompted review
Reply from The Solar Electrician
Hi Millie, it was a pleasure dealing with you and Adrian regarding solar. Your 5 star review means a lot to us here at The Solar Electrician and we really appreciate your business. Please be in touch if you require any further assistance.
Thanks again,
The Solar Electrician!
Great Service
I never expect installs like this to go completely smoothly, and this one did have some very minor hiccups, but having Alan walk us through the whole process certainly provided us with a level of certainty we were comfortable with, Alan could not have been more helpful throughout the process and we do not have any hesitation recommending them.
February 24, 2023
Unprompted review
Reply from The Solar Electrician
Thank you Tony for your lovely review. It was an absolute pleasure helping you with your solar project. You have my personal number, so please be in touch if you require any further assistance.
Thanks again from The Solar Electrician!
HIGHLY RECOMMEND!!!!
After being recommended by a close friend, I became in contact with Alan about a day he could come and have a chat to us about what we were looking for in solar. Alan came and saw us last week and was extremely informative about solar panels and the benefits it would have for our house hold, with us about to be new young parents, and made it an easy choice for us. He showed us amazing diagrams/information specifically to this house which helps a lot. At such an affordable price too!
Not even a week later, after giving the go ahead, we were having our panels installed. The boys did an awesome job, (and our doggies sure did love them too). We couldn’t ask for a better result for our solar panels.
Thank you so much guys!
HIGHLY Recommend!! Amazing customer service and fulfilled all our expectations.
January 24, 2023
Unprompted review
Reply from The Solar Electrician
What an awesome review you have left for us Zac. It was a pleasure meeting both you and Megan and we wish you guys all the very best with your young family. You can be rest assured you will have close to zero bills from here. Please be in touch if you require any further assitance.
Thanks again from The Solar Electrician!
I would like to say thank you to Evan…
I would like to say thank you to Evan and his team, they have been amazing - I have also been challenging and hard to get hold of. No question was a stupid question, nothing was too hard - they remained in contact with me at all times with regard to coordination, installation and connection. I look forward to the many benefits of electricity savings. :)
December 1, 2022
Reply from The Solar Electrician
Hi Soph,
It was an absolute pleasure organising your Solar system. Thank you kindly for your lovely words and the great review.
Let us know if we can help with anything else.
Warm Regards,
The Solar Electrician!
While the overall installation process…
While the overall installation process was very satisfactory there were a couple a minor hiccups that caused me to go 4 stars
November 16, 2022
Reply from The Solar Electrician
Hi Jeff,
Thank you for leaving your review. We always try our best to make sure our customers are fully satisfied. Let us know if we can be of further assistance.
Thanks again,
The Solar Electrician!
Solar Installation
Alan was extremely helpful and knowledgeable from Day one , we had the quote almost immediately and all the processes completed.Solar was installed within 2 weeks . And we were kept informed at all times . Would definitely recommend.
November 8, 2022
Unprompted review
Reply from The Solar Electrician
Hi Ian,
Thank you for your 5 star review and your kind words regarding Alan and our business.
I will be sure to pass your review to Alan. Keep in touch if you need anything else.
Warm Regards,
The Solar Electrician
Initial contact was very fast
Initial contact was very fast. When I had some worries about various emails, customer service was very helpful and talked me through it.
November 4, 2022
Reply from The Solar Electrician
We appreciate you taking the time to leave us a glowing review. Please keep in touch if you require anything else.
Thanks again,
The Solar Electrician!
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