The Solar Electrician Reviews 

202
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Allan simply came on site looked at my bills and recomended the best suitable product for our place.They are a professional company that know Solar unlike other so called Solar companies .

Rated 2 out of 5 stars

Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more

Rated 5 out of 5 stars

From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more

Company replied

Rated 5 out of 5 stars

The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier
  2. Solar Photovoltaic Power Plant

Written by the company

Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.


Contact info

4.1

Great

TrustScore 4 out of 5

202 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(202)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Work performance

Professional, fast and reliable service.

November 4, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hello Joseph,

Really huge thanks for taking the time wriite me such a lovely review, appreictaethe kinds works. Another queries please do hot hesitate to ring me

Cheers
Evan
The Solar Electrician

Rated 5 out of 5 stars

Great job from start to finish

Great job from start to finish, very professional company

October 18, 2022
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hi Michael,

We are very grateful for your kind words. Please let us know if we can be of any assistance moving forward.

Kind Regards,

The Solar Electrician!

Rated 5 out of 5 stars

Solar system -25 panels perfect

Evan explained everything I had questions about. Organised the whole process.
Now I'm on solar energy!!!

September 20, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hello Robyn,

That is an excellent review and made my morning. Honestly it really put a smile on my face, so for that I thank you. You have my personal number, so please reach out if you have any questions in the future.

Enjoy you day
Evan

Rated 5 out of 5 stars

We are very happy with the service we…

We are very happy with the service we got and the standard of work. Very satisfied.

September 19, 2022
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Reply from The Solar Electrician

Hey David,

Thank you very much for the kind words mate. It was a pleasure dealing with you and please free to reach out if you ever have any questions.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Rural solar power Installation team arrived at time…

Installation team arrived at time stated
All members were friendly and courteous
Work was done quickly and efficiently and within stated time
Site was left tidy with all rubbish and equipment removed
On official inspection, I was informed that the installation team had done an excellent job
Now I look forward to enjoying savings through my new solar system

September 19, 2022
Rated 4 out of 5 stars

Service

I requested information on available systems, expected output plus pricing. The information supplied was comprehensive and relevant to my situation. No hard sell or pressure, just questions answered in a prompt and user friendly manner. Highly recommended.
Charmaine

September 26, 2022
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hello Charmaine,

Thank you very much for your kind words. We all here at TSE greatly appreciate them. Please feel free to reach out in the future if there is anything else we can assist you with.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

The communication and prompt service…

The communication and prompt service was fantastic. At every stage they kept in contact with me and guided me through the process

September 23, 2022
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Reply from The Solar Electrician

Hello,

Thanks a heap for the kind words and 5 star review. We all greatly appreciate it here at TSE!

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

The whole experience was a breeze with…

The whole experience was a breeze with these guys from beginning to end! They took care of everything and were very professional. I already gave the installers a 5 star review, very impressed. So fast and clean, very high standard of work. I will recommend this team to everyone! Thank you we love having a battery ready solar system!

September 22, 2022
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Reply from The Solar Electrician

Hey Gabi,

You where an absolte pleasure to deal with as well. I am so glad you where happy with the way the entire process was undertaken. If I can be of any further assistance as mentioned please contact me directly.

Thank you and Kind Regards
The Solar Electrician

Rated 1 out of 5 stars

The most misleading disrespectful…

The most misleading disrespectful person by the name of Evan. He gives false information to sign you up and then speaks to you like dirt to the point of swearing at me when I made a complaint about feed in expectations. Steer clear of this company.

September 21, 2022
Unprompted review
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Reply from The Solar Electrician

Hello Guy,

This review is our first ever 1 star ever. Please let me explain to all future customers.

I NEVER misinform any of my clients and have NEVER spoken to clients "like dirt". I am really not sure why you felt the need to write such a review.

All I can say is I am sorry of you felt left down but please do not tarnish our good name.

Once again please feel free to email me if you feel let down in anyway.

Kind Regards
The Solar Electrcian

Rated 5 out of 5 stars

Couldn’t recommend more highly!

Alan’s communication was exceptional throughout the whole process. The installation was smooth and was done much sooner than I had anticipated. Any questions I had were answered quickly and overall the process was top class from start to finish!

September 5, 2022
Unprompted review
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Reply from The Solar Electrician

Hey Fergal,

Thank you so much for your kind words and taking the time to write us a lovely review. We really do appreciate it!

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Highly recommended

I am very happy with the service I received from the Solar Electrician. From the first phone call to installation of my solar panels I received all the assistance I needed to apply for the government rebate and set up an interest free loan. Highly recommend this company.

September 3, 2022
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Reply from The Solar Electrician

Hello Theresa,

I highly thank you for your kind review. It was an absolute pleasure dealing with you. Any issues please contact me directly as discussed.

Thank you
The Solar Electrician

Rated 4 out of 5 stars

Highly recommended

Evan came out and explained everything, the process, the price, how long it would take. When the panels were installed, the 2 guys who came out explained the installation process and when they left you wouldn’t know they had been, no rubbish and everything they moved placed back where they belonged.

September 5, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hello Claire,

It was a pleasure working with you. Huge thanks on your review and your kind words, it really means alot. If I can be of any further assistance as mentioned I am only a phone call away.

Thank you once again and enjoy your day.

Kind Regards
The Solar Electrician!

Rated 5 out of 5 stars

Amazing result!

Well !! What can we say ! From the moment we saw Alan we liked him , he was honest and throughly updated in his information about the solar panels, he guided us through the process seamlessly. And when installers came , they too were very obliging and neat with their work . They had a long day but Jordan and his crew were just as fresh in evening as when they arrived in the morning. Jordan explained everything patiently and precisely and we took notes . We were assured that they would be on call should any problems arise , and that gave us peace of mind .
Well done gang !! So stress free dealing with you all , from the office staff to Alan to installers to follow up …all good!

September 8, 2022
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hey Connie,

Well what can I say? Best review to date. Incredibly grateful for the kind words. I will be sure to pass on your glowing review to Alan and Jordan. Thank you once again!

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

I was very happy with service

I was very happy with service and support, especially with the office staff helping me work out the labrynth of instructions of what documents that Solar Victoria required from me for the rebates. She was very helpful.
All up a good experience.

September 7, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hello Sandra,

Thanks so much for taking the time write such a lovely review. I really appreciate it and it was awesome working with you. Any questions please call me directly.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

The sales rep gave me so much…

The sales rep gave me so much information, answered any questions without hesitation. I felt I was well informed and comfortable in making my decision to go ahead with Solar. Everything went very smooth with the installation. The guys that installed my panels were so accommodating and pleasant. I would highly recommend HP services to anyone in my family or my friends. I am reaping the rewards already. I love it when my Powerpal shows that I am not using any of the Electricity company’s power. 10/10

September 5, 2022
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hey Glenys,

We all really appreciate you took the time to write us such a lovely review. I will be sure to pass on your kind words to Alan who you dealt with from the beginning. If there is anything else we can assist you with please do not hesitate to get in contact with us.

Kind Regards
The Solar Electrician

Rated 4 out of 5 stars

Efficient

Efficient, tidy, on time

August 30, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hey Ashlee,

We really appreciate your glowing review and the time you took to write it. Please reach out if there is anything else we can help you with.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Absolutely fantastic service

Great experience from the start to the finish, friendly polite tradesmen , they noticed a couple of broken tiles on the roof and even replaced them for me while they where putting the panels on , from the time we gave Evan the go ahead it took 2 weeks to be up and running on solar, Would not hesitate to recommend or use these guys , fantastic, Macca and Andy

August 30, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hey Mark, Thanks so much for taking the time to leave me and my business such a awesome review. I do really appreciate it and if you EVER have any questions please do not heistate to contact me directly. Thanks mate!

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Professional respectful and great workmanship

Arne was a very learned salesman he knew his job was professional and respectful.
The installers again turned up on time we’re professional and respectful. They did a great job.
We are very happy

August 24, 2022
The Solar Electrician logo

Reply from The Solar Electrician

Hey Beverly & Grame,

We appreciate the time you took to leave us a 5 star review. I will let Arne know how impressed you where with him.

Thanks
The Solar Electrician

Rated 5 out of 5 stars

I would highly recommend Alan he is…

I would highly recommend Alan he is very Knowledgeable and helpful and Alan the installer and his boys are so professional and thorough

August 24, 2022
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hello Peter, Thanks for taking the time to write us a 5 star review mate. Appreictae it. I will be sure to let Alan know as well.

Thanks
The Solar Electrician

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