The Solar Electrician Reviews 

202
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Allan simply came on site looked at my bills and recomended the best suitable product for our place.They are a professional company that know Solar unlike other so called Solar companies .

Rated 2 out of 5 stars

Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more

Rated 5 out of 5 stars

From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more

Company replied

Rated 5 out of 5 stars

The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier
  2. Solar Photovoltaic Power Plant

Written by the company

Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.


Contact info

4.1

Great

TrustScore 4 out of 5

202 reviews

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4.1

All reviews

(202)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Solar Electrician was exceptional

The Solar Electrician was to the point, honest and acted quickly and ethical. Made the experience an easy and fantastic one

April 8, 2022
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Reply from The Solar Electrician

Hello Barbara,

Thank you for taking the time to write us such a glowing review. We really do appreciate when clients see the effort we put in to make everyone's experience as seemless as possible.

Thank you once again.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

The guy who delivered our panels was…

The guy who delivered our panels was very friendly, and Dori and his apprentice were friendly, neat, professional and experienced

April 3, 2022
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Reply from The Solar Electrician

Hey Elspeth,

Thank you very much for the kind words. We really appreciate them.

Thank you
The Solar Electrician

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt, honest,trustworthy,excellent workmanship. Great communication through installation process. Highly recommended!👍

April 1, 2022
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Reply from The Solar Electrician

Thank you very much for such a glowing review.

Rated 5 out of 5 stars

Top notch service.

The solar electrician took care of everything. Top notch service from start to finish. If anyone I know is thinking of getting solar, I will be more than happy to refer them. Thanks for a great experience in getting the job done fast and hassle free.

April 1, 2022
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Reply from The Solar Electrician

We greatly appreciate your glowing review. Thank you

Rated 5 out of 5 stars

Happy customers

From beginning to end the process was smooth no issues. Arne was a pleasure to deal with and installation happened within 2 weeks. We are happy with everything, thank you.

March 21, 2022
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Reply from The Solar Electrician

Hello Jane,

Thank you for the kind words. I shall pass on your kind words to Arne.

Thank you
The Solar Electrician

Rated 4 out of 5 stars

Our experience with the solar…

Our experience with the solar electrician was great. From start to finish was very quick and I would highly recommend using the solar electrician for your solar panel installation.

March 14, 2022
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Reply from The Solar Electrician

Hi John,

Thank you very much for the kind words , we really appreciate them.

Kinds Regards
The Solar Electrician

Rated 4 out of 5 stars

Happy

I was happy with the speed it took from table meeting to installation - one week.

Unfortunately it is now a waiting game for the inspector but this is no fault of The Solar Electrician.

March 9, 2022
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Reply from The Solar Electrician


Thank you for the kind review. We do our best to be as speedy as possible, unfortunately the electrical inspectors who work for the state government are out of our control.

Rated 5 out of 5 stars

Highly Recommend

We had Allen come out who was very professional, polite with exceptional communication skills that allows people that know very little with solar a better understanding due to his knowledge. Allen was extremely helpful and answered all of our questions/ concerns and after looking at our electricity bills advised us that we would ideally be needing a 10kw system for the best results in reducing our electricity. We had our system booked in for November and installation completed in a day. The very next day we recieved a call for it to be inspected and turned on . What a fantastic team you have that work great together . It is very rare to find that anywhere these days. Our bill without solar for this time of year would be almost $1000 and to only have to pay $103 is awsome !. We wouldn't hesitate in recommending The Solar Electrician to anyone who is interested in getting solar . Thankyou Allen and the rest of the team.

March 2, 2022
Unprompted review
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Reply from The Solar Electrician

Hey Sandra,

WOW! What a wonderful review! It really means a lot to us to receive feedback like yours. We put a lot of hard work behind the scenes to try and make every customer experience the best we can.

You made an excellent choice by going to the 10kw solar system. My parents (mum also Sandra) have the exact same system.

I shall pass onto Alan your wonderful feedback.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Ongoing support by the Solar Electrician

Even though our Solar System was installed a while ago, an email to Evan asking questions about solar batteries was answered very quickly and with clarification questions to ensure Evan was providing the correct answer for our particular installation. Really appreciated not being treated as part of a revolving system but as an individual with individual requirements.

March 1, 2022
Unprompted review
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Reply from The Solar Electrician

Hi Chris,

Thanks for leaving us such a kind review. We prefer to give honest advice in the best interests of our clients rather than have you purchase something you don't need.

In pretty much all cases here at TSE we size a solar system accordingly so that you don;t need an expensive battery.

I am glad you are happy with the end result and please let me know if I can be of any further assistance.

Thanks
Evan
The Solar Electrician

Rated 5 out of 5 stars

I would highly recommend this mop

I would highly recommend this mop, they are very professional from the first meeting right throughout. When they said we will do all the ground work they did exactly that l didn't have to worry about getting the rebate from the government as they did it for me.Also they contacted my power company and got that sorted as l said they literally did it all from phone calls to emails to get the ok or this is where we are at. When they couldn't get the panels for the system they upgraded them at no extra cost. I have heard stories of other companies that installed the solar and the owners are still struggling with getting the rebates back themselves where The Solar Electrician done everything even updated my switchboard cheaper than getting a electrician to do it . The crowd they used to install it where from Bendigo and were absolutely brilliant and l really cannot speak highly enough of them, as each member had there job to do and when they finished they went and helped the others they cleaned all the mess and took it with them and explained how it all works as they were installing it and it was done in a day .

February 3, 2022
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Reply from The Solar Electrician

Hey Robert,

Thank you for taking the time to write such a detail and glowing review. We always try to do our best. Thanks once again mate.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Allan Xerri was sensational with the…

Allan Xerri was sensational with the assessment and following up on the installation for us. Your installation guys were really great and had the job done in half a day. The back office at HP Energy were a little slow in allocating the job but it all turned out well. The inspector has commissioned the unit so all is good. Well done.

February 3, 2022
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Reply from The Solar Electrician

Hey Tony,

Thanks for the lovely words and review. We all really appreciate each and every review happy customers leave. Anything else we can help you with please dont hesitate to ask.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

These guys were awesome

These guys were awesome, so polite they answered my questions with ease, they explained how things worked, gave me updates on their progress, came back when they said they would and even called to let me know if they got held up. They cleaned up after themselves and left all rubbish neatly in boxes.
When inspected there were no issues so
1 very happy customer here

February 3, 2022
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Reply from The Solar Electrician

Hey John,

Thanks for the awesome review. We are wrapped that you are so happy not only with our process but end product. Let us know if we can help with anything else.

Cheers
The Solar Electrician

Rated 5 out of 5 stars

All good

All good. No complaints. Very professional. Friendly service.

December 26, 2021
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Reply from The Solar Electrician

Hey Joanne,

Thank you very much for the kind words and 5 star review.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

The Solar Electrician was great

The Solar Electrician was great! Really efficient, knowledgable and the team that installed the system were lovely guys!

December 20, 2021
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Reply from The Solar Electrician

Hey Jono,

Thanks for the kind words mate. Really appreciate it. Hope you and your family have a merry Xmas.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Very professional and communication…

Very professional and communication through the process is 10/10. They promised and delivered and I Highly recommend them to anyone.

December 19, 2021
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Reply from The Solar Electrician

Hello John,

Thank you very much for the 5 star review. We hope you have a merry Xmas and please let us know if we can be of any further assistance.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars
The Solar Electrician logo

Reply from The Solar Electrician

Hello Susan,

Thank you very much for the kind words. It was a pleasure dealing with you. By the way I have received your text and I shall get the office to get in touch with you.

I hope you have a Merry Xmas and a Happy New Year.

Kind Regards
The Solar Electrician

Rated 4 out of 5 stars

Great service

Great service, did get messed around alot with the install but got there eventually.

December 15, 2021
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Reply from The Solar Electrician

Hi Scott,

Thank you for taking the time to write us a review. I do apologise for the less than perfect scheduling process. It is our busy time of the year with the rebate dropping at the end of the year and given the backlog due to lockdowns we are working 14 hours a day 7 days a week up until Xmas to get as many people installed as possible.

If there is anything further we can assist you with please do not hesitate to contact us.

Wishing you a Merry Xmas and a Happy New year
The Solar Electrician

Rated 5 out of 5 stars

From the first meeting to the…

From the first meeting to the installation, the solar electrician did not disappoint. Clear and precise with explanation of how solar works and installation. It was just so easy. The 3 men who installed my system Rick, Ghetto, Mani were bloody amazing and so efficient.

November 25, 2021
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Reply from The Solar Electrician

Hello Glenda,

Thank you very much for the kind words. You were a pleasure to work with. Let me know if I can be of any further assistance.

Thank you
Evan

Rated 4 out of 5 stars

Very happy with installation

Very happy with installation. Communication could be better. Will recommend.

November 19, 2021
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Reply from The Solar Electrician

Hello Ian and Hazel,

I am glad you where happy with the installation. I did say when I came and saw you that if you had any questions or queries to ring me directly. I do apologise if you felt we could communciate better.

It is our busy period and everyone wants their solar system installed prior to Xmas and the rebate dropping at the end of the year.

Please feel free to ring me anytime.

Thanks
The Solar Electrician

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