The Solar Electrician Reviews 

202
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Allan simply came on site looked at my bills and recomended the best suitable product for our place.They are a professional company that know Solar unlike other so called Solar companies .

Rated 2 out of 5 stars

Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more

Rated 5 out of 5 stars

From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more

Company replied

Rated 5 out of 5 stars

The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier
  2. Solar Photovoltaic Power Plant

Written by the company

Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.


Contact info

4.1

Great

TrustScore 4 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(202)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, efficient and professional service with a result in record time.
Most I mpressed

October 27, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Cheryl,

Thank you very much for your kind words. We do like to break records here at TSE.

Thanks
The Solar Electrician

Rated 5 out of 5 stars

They were informative of the system and…

They were informative of the system and costs to myself.The installers were great, after having to put off the installaton because of a lockdown they came to my home to move the panels so I had better access in my garage. The whole process from start to end was all within 8 weeks and that includes the period of lockdown where they were unable to do the install. Highly Recommend

October 26, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Justin,

Evan here, I just wanted to say a huge thanks for the kind words mate. Let me know if I can be of any more assistance.

Cheers
The Solar Electrician

Rated 4 out of 5 stars

Installing my solar panels

When the two man came to put up my solar panels they worked out that were we were to put them on the roof of the house was no good and they worked out the best place was on my garage roof when they put them up I could see that they were right and I'm very happy what the job they did. Thank you to the man that put my panels up. Once again Thank you Dion

October 14, 2021
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hello Dion,

Ultimately the licensed CEC accredited electricians have the final say on the day of installation. As ultimately they are the ones signing off on the job. As we normally get it right 99% of the time, on occasion human error does occur. That is why we have checks and balances in place, like the electricians having the final say.

We are glad you are overall happy with the final result and we thank you for taking the time to leave us a nice review.

Regards
The Solar Electrician

Rated 5 out of 5 stars

Couldn't be happier

Couldn't be happier, the communication has been excellent and installation during lockdown was done around the regulations very successfully. Every time I contacted with questions they were answered straight away. Now hopefully we will start seeing the savings on power

October 14, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hey Darren,

Thanks for the review mate. I really enjoyed working with you guys and are wrapped you are so happy with the outcome. Sorry for the delay in getting the job done due to lockdown but not much we could do about it. Be sure to give me a call after the Xmas break to let me know how your first bill went.

Cheers
Evan

Rated 5 out of 5 stars

Very happy with the service provided by The Solar Electrician

Very happy with the service provided by The Solar Electrician.
Easy to deal with, great communication from start to finish.

October 11, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Ross,

Thank you very much for the kind words. If there is anything else we can assist you with please do not hesitate to contact us.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Excellent service.

Excellent service! Friendly and knowledgeable. Workmanship first class . Would highly recommend

October 8, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Wayne,

Thank you very much for 5 start review. We greatly appreciate it.

Regards
The Solar Electrician

Rated 5 out of 5 stars

Exemplary!!!

Exemplary!!!! The service I received from the Solar Electrician was absolutely outstanding. I am 71 years old and not really up to speed with technology.
However, upon visiting my home, Arne delivered information in a clear, comprehensive and easily understood manner, This enabled me to proceed with the utmost confidence. What was most remarkable is the way in which the Solar Electrician took all the responsibility for organising every aspect of obtaining approvals and installation. The service could not have been more prompt. The infrastructure was all in place within ten days.
In all contact between my self and the company, the support staff were respectful and great communicators. The installers did a fantastic job and had it all sorted within a day! A fantastic organisation to do business with!

October 7, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Mr Adamson,

You can't be that bad with technology if you managed to write us such a lovely review and we thank you very much for it. I shall pass on your kind words to the entire team.

Once again thank you.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Absolutely Sensational!!

Absolutely Sensational!!! We have been searching for a while for a supplier..we landed on The Solar Electrician by accident and wow are we super happy!! So FAST and EASY!! Everything was easy Mr Erne Krix was 100% awesome he came and saw us everything was done and so easy within the hour! Only a couple of weeks later we have a huge solar system and was even able to afford the 10kw! 100% recommended without a doubt!! Communication was awesome the Electricians were awesome the fitters were awesome was soooo easy!!!

September 29, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Brett & Khris,

Thank you very much for such a glowing review. Reviews like yours really help us showcase what we do and how well we do it to future prospective clients. It really helps us grow our business and really does mean a lot to us.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

Hard workers put in a very big day to…

Hard workers put in a very big day to get completed. Quality work.
Regular contact and updates from admin, and work was completed as per arrangements and dates. Would recommend Solar electrician.

September 23, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hey David,

Thanks you very much for your kind words. We are very glad that you were so happy with the entire process from beginning to end.

Kind Regards
The Solar Electrician

Rated 3 out of 5 stars

Overall happy

Overall happy, just dragged on for to long fro sign up to completion

September 16, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello,

I do apologise for not referring to you by name but since you did not leave one I am not sure who I am responding to.

I am glad you were overall happy. As for the job dragging on, as much as we do try and complete everyone's installation as quickly as possible, as you can probably appreciate there are alot of moving parts from sign up to completion.

A lot of these parts are government bodies which we have no control over. So unfortunately, as hard as we try to make everyone overall happy and have everyone's installation completed as quickly as possible, some parts are simply out of our control (Not to mention constant lockdowns).

Thank you once again and if you think we could speed up anything in our control up please don't hesitate to let us know.

Regards
The Solar Electrician

Rated 5 out of 5 stars

Very highly recommended

The Solar Electrician were fantastic in providing us with the solar system we wanted for your house. The process was super easy and Alan looked after us very well every step of the way. They tailored the package to suit our needs and energy usage at a price that was fantastic. I would very highly recommend their services if you are looking to enter the Solar domain. Thanks for everything.

September 9, 2021
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hello Joel,

Thnak you very much for taking the time to write us such a glowing review. I will be sure to pass your kind words onto Alan as well.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Prompt, Informative and responsive.

Dubious of some companies I've spoken to, I was contacted by Evan and a meeting booked. The meeting needed to be changed and Evan contacted me at the first opportunity to agree to a change. Evan was very pleasant and easy to speak to. Evan explained the process and ensured the process went smoothly. I had a couple of questions which were answered promptly. Very pleased with Evan and the process. Recommend to anyone thinking of getting Solar Power.

September 8, 2021
Unprompted review
The Solar Electrician logo

Reply from The Solar Electrician

Hey Chris,

Thanks so much for taking the to leave us a 5 star review. I am really happy you are so thrilled with the entire process and end product.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

Was a very well informed decision…

Was a very well informed decision thanks to all the provided info!

September 7, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hey Zoe,

We really appreciate your kind words. Reviews like yours really helps us showcase our level of customer service to potential new clients and assists us in growing The Solar Electrician.

Once again thank you very much

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Amazing Service

The service was fantastic from the minute I put a request in. Arne has been amazing to deal with and has answered all the questions we had about the unit. The process was very straightforward and I enjoyed not having to do any of the paperwork.

September 4, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hey Lauren,

Thnak you very much for your kind words. I will be sure to pass them onto Arne as well.

KInd Regards
The Solar Electrician

Rated 5 out of 5 stars

Highly recommended

The entire process was easy. Communication was fantastic. After the job was completed they have been in contact to offer support. Very happy with the whole experience.

August 28, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello,

We are thrilled that you were so happy with the whole experience and thank you for taking the time to write us such a awesome review.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

The boys were great very helpful when…

The boys were great very helpful when we needed to know anything. Regards Ray.

August 28, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello,

Thank you for taking the time to leave us such a glowing review. We all greatly appreciate it here at The Solar Electrician.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

exceptional service

exceptional service , very professional and accomodating to customers specific needs in solar, from consult to installation there with you every step of the way providing specialist advice and peace at mind your solar request is met beyond expectations, would highly recommend. My personal experience with my Solar Expert Alan Xerri was a leading factor in my solar investment , the honest advice and professionalism shown was sincere and comforting and gave a real sense that the solar electrician had my best interests at heart
When In doubt, choose the Solar Electrician

August 28, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Dylan,

Thank you very much mate for such a lovely review. I am sure Alan will be extra happy to see how thrilled you where with his service. If there is anything else we can helpo you with please let any of us know.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

Very happy with the installation

Very happy with the installation, the team were very professional.
Would be happy to refer to any future customers.

August 28, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hello Michael,

Thank you very much for the kind words, we really appreciate it.

Kind Regards
The Solar Electrician

Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt and very professional. All tradies who attended very friendly and helpful. Highly recommended

August 23, 2021
The Solar Electrician logo

Reply from The Solar Electrician

Hey Debra,

Thank you very much for the lovely review you left us. I am really happy you and Jarrod are so happy with the end product. If there anything else I can help you with please let me know.

Thank you once again
The Solar Electrician

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look