Thespadr Reviews 

744
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 522 reviews, most reviewers were somewhat happy with their experience overall. Customers generally express satisfaction with the products, noting their effectiveness in improving skin texture, hydration, and overall appearance. Many appreciate the clean ingredients, lightweight formulas, and pleasant or subtle scents, highlighting that the products deliver on their promises without causing irritation. The user experience is also frequently praised, with people finding the products easy to incorporate into their daily routines. However, some people were dissatisfied with issues related to subscriptions and orders, including unexpected charges for unrequested products or subscriptions. There are also mentions of difficulties in canceling orders, receiving incomplete shipments, or facing challenges with the return process. Additionally, some customers found the ordering process confusing, leading to accidental purchases of multiple items.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with various items like hair... See more

Quality

People report positive experiences with product quality, with many reviewers praising the effectiveness of... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction and happiness... See more

Subscription

Consumers express significant dissatisfaction with subscriptions, frequently reporting being signed up for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these products! Very helpful for quelling psoriatic arthritis and keeping it a bay. The #4 oil has been particularly helpful. Do not care about the short-term subscription, which keeps everyth... See more

Company replied

Rated 4 out of 5 stars

I was sent this product to try and after a few months of using it consistently, I can honestly say I love it. I've never had a cleanser that was so moisturizing and hydrating, my skin feels so supple.... See more

Company replied

Rated 4 out of 5 stars

I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my... See more

Company replied

Rated 4 out of 5 stars

The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

744 reviews

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3.6

All reviews

(744)

510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear and Refresh

I tried the Clear and Refresh. The lightweight formula made me want to keep come back for more.

January 22, 2026
Unprompted review
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Reply from Thespadr

Hi Raeanon, it's great to hear that you're enjoying the lightweight feel of the Clear and Refresh. We're glad the formula is working well enough to keep you coming back to it!

Rated 5 out of 5 stars

New cleanser I have been enjoying

I am currently using clear and refresh facial cleanser. I like to use it as my second cleanser because it doesn’t remove my makeup fully. It is gentle on my skin and doesn’t clog my pores. My skin does feel softer after cleansing. It is definitely a cleanser I will continue to use.

February 1, 2026
Unprompted review
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Reply from Thespadr

Hi M.B., it’s helpful to know how this fits into your double-cleansing routine. We're glad to hear it's gentle enough for your skin and is helping it feel softer without clogging your pores.

Rated 5 out of 5 stars

Moisture is in the building!!

Moisture is in the building!!! Loving the clean and natural skincare line!

November 27, 2025
Unprompted review
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Reply from Thespadr

Hi Nisha, we love the energy! It’s great to hear you’re enjoying the results of a clean and natural routine. Thanks for the support.

Rated 5 out of 5 stars

I love The Spa Dr.

I love The Spa Dr.; the products have melted beautifully into my skin, and I have received many compliments in person on my rejuvenated skin. With the help of the smoothing cream, my dry skin has never looked so glowy and clear. Well moisturized and nourishing! If you are doubting this brand.. PLEASE don't. It's what your skin has been craving all along!

January 30, 2026
Unprompted review
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Reply from Thespadr

Hi Lezlie, it’s great to hear that the cream is helping you achieve that glow and that you’re seeing such a difference in your skin's hydration. We're glad you're happy with the results!

Rated 5 out of 5 stars

I absolutely love their moisturizer!

I absolutely love their moisturizer!! My skin feels so good and stays moisturized all day. My makeup is even going on smoother! This is the best moisturizer I have ever used!

January 27, 2026
Unprompted review
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Reply from Thespadr

Hi Kiara, it’s great to hear that your skin is staying hydrated throughout the day. It’s a nice bonus when a moisturizer helps makeup apply more smoothly, too. We appreciate you sharing your experience!

Rated 4 out of 5 stars

I have been using the Hydrate and Renew…

I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my face feel so soft and silky, makes my skin feel smoother.

January 27, 2026
Unprompted review
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Reply from Thespadr

Hi JodyLeigh, it's good to hear the moisturizer is working well for you. Finding a product that doesn't pill and layers smoothly can be a challenge, so we're glad this one leaves your skin feeling softer. Thanks for the feedback!

Rated 5 out of 5 stars

Ultimate hydration 💦

HYDRATE & RENEW Enriched Moisturizer is the holy grail for moisturizers. I love the scent of it when applying it to my face. Smells very pleasant and not overwhelming which is a good thing. It is very lightweight which is a plus and isn’t sticky or greasy feeling. Left my face feeling smooth and hydrated all day.

January 12, 2026
Unprompted review
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Reply from Thespadr

Hi Christina, it is great to hear that the moisturizer is keeping your skin hydrated all day without any greasiness. We are glad you're enjoying the scent and the lightweight feel. Thanks for sharing your experience!

Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. Scam artists with terrible products Do NOT purchase any crap from this company

January 19, 2026
Unprompted review
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Reply from Thespadr

We’re truly sorry to hear this, Kelly, and we appreciate you sharing your feedback. This isn’t the experience we aim to provide, and we’d love the opportunity to make things right. Please reach out to us directly at team@thespadr.com and our team will be happy to assist you.

Rated 2 out of 5 stars

Don’t see any difference

Don’t see any difference

December 22, 2025
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Reply from Thespadr

We truly appreciate your feedback, Melissa. While we’re sorry the results didn’t meet your expectations, we’ve already provided additional support and tips via email to help you enjoy the best possible outcome from your product.

Rated 4 out of 5 stars

The Spa Dr Youthful Eye Cream

The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its efficacy.

December 31, 2025
Unprompted review
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Reply from Thespadr

Hi Ker-leen, hydration is key for that plumping effect, so it’s great to hear the eye cream is layering well under your makeup. We’re looking forward to hearing your update once you’ve had more time to see the long-term results!

Rated 3 out of 5 stars

I did like the eye serum

I did like the eye serum . It was hydrating but which it was a tad bit more of a cream for dryer skin.

January 4, 2026
Unprompted review
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Reply from Thespadr

Thank you so much for sharing your feedback, Imani! We're so glad to hear the serum felt hydrating, and we completely understand preferring a ticker, more cream like texture for drier skin. Our team would be happy to help with recommendations, please don't hesitate to contact us at team@thespadr.com.

Rated 1 out of 5 stars

Impossible to get refund!

I have tried 7-8 times to get a refund for an unwanted shipment. There are no “live” people to speak with..just AI which has not been helpful. So Buyer beware! Very frustrating and I am still unable to process a refund..their returns portal just leads you to more purchases and no refunds. Do not buy unless you never want a refund!

January 16, 2026
Unprompted review
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Reply from Thespadr

We're really sorry to hear about your experience, Barbara. That's definitely not the experience we want for our customers. We'd love the chance to personally help to make this right, please feel free to reach out to us anytime at team@thespadr.com, and our team will be happy to assist you.

Rated 5 out of 5 stars

The crepe lotion helped with some of my…

The crepe lotion helped with some of my loose postpartum skin! I used for a couple of months and definitely saw a difference. Definitely worth a shot if you are postpartum.

November 1, 2025
Unprompted review
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Reply from Thespadr

Hi Ellie, seeing progress with postpartum skin changes can take time, so it's great to hear the crepe lotion made a difference for you after a few months of use. We appreciate the recommendation to other moms!

Rated 5 out of 5 stars

I love your products

I love your products! The serum helps my skin and I feel young again. Will continue purchasing from the store.

January 1, 2026
Unprompted review
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Reply from Thespadr

Hi Smill, it's great to know the serum is working well for you and helping you feel more confident in your skin. We really appreciate your support and look forward to your next visit!

Rated 3 out of 5 stars

I really wanted to like the face wash…

I really wanted to like the face wash but it left my face feeling greasy and not clean. Sadly won’t be using it again.

December 10, 2025
Unprompted review
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Reply from Thespadr

Thank you for your honest feedback, Tori. We’re sorry to hear the face wash didn’t meet your expectations. Our cleanser uses an oil-based formula to effectively remove makeup and cleanse without stripping effect, and we understand that results can vary by skin type. Your experience truly matters to us, and we’d love the opportunity to help with tips or alternative recommendations. Please feel free to contact us at team@thespadr.com

Rated 5 out of 5 stars

Great customer service

Great customer service and a fast response. Will definitely buy again!

January 14, 2026
Unprompted review
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Reply from Thespadr

Hi Deme, thank you for the feedback! We prioritize being there for our customers, so it is great to hear you had such a fast experience with our team. We look forward to your next order!

Rated 5 out of 5 stars

Becoming friends with my skin again!

At 60, I didn’t expect much change, but my skin feels smoother and more hydrated. Great experience all around, especially the personal attention from customer service

January 14, 2026
Unprompted review
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Reply from Thespadr

Hi Donna, it is never too late to see a transformation, and we love that you are "becoming friends" with your skin again at 60! We are so pleased that the hydration and smoothness are making a difference. Our customer service team will be thrilled to hear that their personal attention stood out to you.

Rated 5 out of 5 stars

I’m 47 and my skin has become more…

I’m 47 and my skin has become more reactive over the years. The Spa Dr. products are the first that actually calmed my redness. Customer care also followed up to make sure I was happy, that meant a lot.

January 14, 2026
Unprompted review
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Reply from Thespadr

Hi Jo, dealing with reactive skin can be such a journey, so it is great to hear our products provided the relief you needed. We also believe that support shouldn't end at the checkout, so I am happy our team could be there for you. Thanks for sharing your experience!

Rated 5 out of 5 stars

Good experience so far

I discovered this brand after seeing one of their ads on social media, and I’m so glad I gave their serum a try. I ended up getting a great deal with their subscription option, which made it an easy decision to start...I think it was 50% discounted or something like that.

One of my favorite things is how convenient it is to receive the serum every month without having to think about reordering. The product itself has been amazing for my skin. This is the first time in a long time that I’ve seen real results from a skincare product without experiencing any irritation or side effects.
Highly recommend for anyone with sensitive skin who still wants results.

January 12, 2026
Unprompted review
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Reply from Thespadr

Hi Andrea, finding a product that actually delivers results for sensitive skin is such a win. We are happy the subscription is taking the guesswork out of your routine and that you're enjoying those savings. Thanks for the recommendation!

Rated 5 out of 5 stars

I’m having a good experience so far…

I’m having a good experience so far with the Youthful Eye Cream. It’s now part of my new daily skin routine. It's lightweight and so easy to use. A pea-sized amount goes a long way for both eyes. I definitely recommend it. You can't go wrong with anything for the eyes, especially as you age ☺️

January 12, 2026
Unprompted review
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Reply from Thespadr

Hi Jessica, we are so happy to hear that the Youthful Eye Serum has earned a permanent spot in your daily routine! It is great that you are finding the lightweight formula so easy to use and effective with just a small amount. Thank you for the wonderful recommendation!

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