The Storage Team Reviews 

94
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, helpful, and accommodating, noting that nothing is ever too much trouble during any visit. Many people mention that the team goes above and beyond to guide them through the process, making storage solutions simple, seamless, and completely stress-free. Consumers also point out the extremely clean, secure facilities equipped with modern security cameras and very convenient access options. Visitors truly appreciate the well-maintained sites, onsite amenities like coffee areas, and the overall ease of navigating the premises for both personal and business needs. Reviewers strongly recommend these depots because of their prime locations and reliable service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as extremely helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service across multiple locations, highlighting... See more

Facilities

Consumers find facilities to be exceptionally clean, secure, and well-maintained, providing a great... See more

User experience

Reviewers mention positive feedback about user experience, highlighting helpful staff and smooth signing up... See more

Location

Reviewers highlight positive aspects of location, describing facilities as extremely clean and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So my experience with The Storage Team at Selby has always been very positive... Kerrie and Georgia are always have a smile, are helpful and very knowledgeable about there work giving you peace of... See more

Rated 5 out of 5 stars

I’ve been a customer of this company for almost a year now and never had any issues. Definitely worth a few more pennies a month for the confidence of safe keeping and top notch customer service.... See more

Rated 5 out of 5 stars

Great experience with Storage Team Sheffield. The team are extremely friendly and helpful, making everything easy from start to finish. The facility is simple to use, and the smart entry app is very c... See more

Rated 5 out of 5 stars

From our initial enquiry to moving in the team at The Storage Team, St. Helens have been amazing! Nothing is ever too much trouble from helping us take deliveries, to booking rooms for us and they... See more


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

Information provided by various external sources

Moving? Renovating? Running out of space? The Storage Team offer high quaility, secure self storage units In St Helens. Find your perfect storage space here.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(94)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab!

Staff at the York store are very friendly and helpful, the storage was pleasant experience and the facility is very secure. Access hours open past the reception hours was extremely helpful and I’m thankful for this service.
I had a great experience using The Storage Team York and I can’t reccomend it more!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Storage Team Scunthorpe

I store at the Storage Team Scunthorpe and the staff there are excellent. They place parcels into our unit for us to avoid them getting lost.
If you need storage would highly recommend them.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Chesterfield storage team

we went to look around the Chesterfield site as maybe needing some storage at some point in the near future. The facilities were very good & clean and the staff were very helpful. Definitely would recommend to friends & Family etc.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I went last week without an appointment and was welcomed straight away by Debbie and Donna. They were extremely accommodating — Debbie, the manager, showed me a range of different unit sizes and options, and clearly explained the insurance requirements along with a promotional offer that added great value.
Both Debbie and Donna were genuinely friendly, and Debbie’s passion for her job really shone through. Although I didn’t sign up there and then, there was absolutely no hard sell — they were completely respectful of the fact I was just obtaining a quote ahead of moving in 4 weeks.
A really professional, helpful, and positive experience. Highly recommend The Storage Team Chesterfield!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

The Storage Team Chesterfield

Debbie at The Storage Team in Chesterfield is absolutely wonderful to deal with. She’s so friendly, helpful, and always goes above and beyond to make sure everything runs smoothly. She makes the whole process easy and stress-free – I couldn’t recommend her enough!

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Storage enquiry

Came to The Storage team
Chesterfield today,was greeted by very friendly and informative staff,forgot the names of the staff maybe Debbie?
Only enquiring about my possible storage solutions but left with multiple solutions .
Staff a credit to your company.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Chesterfield Storage

Visited the storage team at chesterfield. The manager Debbie showed me around. She was very helpful and knowledgeable I wasn’t sure what size unit I would need after telling her what products I wanted to store she advised the best sized unit. Signed up there and then.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

The storage team Chesterfield.

The storage team Chesterfield.. absolutely great service, communication 1st class nothing was a problem for them and they couldn’t do enough to help me… If you want quality of service then look no further .. Thank you so much Chesterfield..

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Went into Chesterfield store to look…

Went into Chesterfield store to look at the different size units with no appointment and the staff could not show me enough. They were so helpful and explained the process of storing there.
Thank you

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

A Company you can trust

I’ve been a customer of this company for almost a year now and never had any issues. Definitely worth a few more pennies a month for the confidence of safe keeping and top notch customer service.

It’s always a pleasure here, rather than an inconvenience. Staff are lovely & friendly - nothing is ever too much!

Security cameras are all over the site & access codes are provided for convenience out of their office hours. I can pop down any time and know that I’m safe, as well as my belongings.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Been here for years!

I have been storing at the Scunthorpe site for years! They have always been amazing, helpful and so friendly! Great space, amazing prices & deals. Can not fault them, thank you.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and Reliable Service

The storage team has been fantastic. The staff are friendly, always willing to help, and consistently effective and reliable. My overall experience has been perfect, and I couldn’t be more satisfied with their service.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Winsford Storage Team

We have had our business here for nearly a year now and can’t fault it. The site is always well maintained, clean and fully accessible.

Clare & Emma are wonderful, they are so helpful. Nothing is ever too much and they are a great team.

September 17, 2025
Unprompted review

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