Sustainable Tomorrow Reviews 122

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the electric toothbrushes and their sustainable, plastic-free design, which many find effective for cleaning teeth. The customer service is frequently highlighted as exceptional, with many people appreciating the timely, responsive, and helpful support received for various issues. Reviewers also value the company's commitment to environmental sustainability and the ease and speed of ordering and receiving products. However, some people occasionally experienced issues with products stopping working or replacement heads becoming loose, and a few reviewers found the toothbrush head shape awkward or the bristles too soft. There were also instances where customers reported difficulties in getting a response or resolution from customer service regarding product faults or order problems.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its high quality, durability, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality and durability... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional and responsive... See more

Response time

Consumers find response times to be positive, with many reviewers consistently praising the responsiveness... See more

Order

People report positive experiences with order, noting that ordering from the store is easy and products are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gave it to my husband as a birthday gift as he is very worried about microplastics. He loves the sustainable brush head. He feels the function is not as great as regular electric toothbrush (eg the... See more

Rated 4 out of 5 stars

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacem... See more

Rated 4 out of 5 stars

I purchased my Zen Bamboo Electric Toothbrush over a year ago and absolutely love knowing that it's organic and plastic free. It's not too noisy and the heads are small enough to reach those annoyin... See more

Rated 4 out of 5 stars

I had one of their toothbrushes for years. When it sadly died, would not charge, (right after I had ordered a bunch of replacement heads), I ordered a new one, but that one wouldn't charge at all, str... See more


Company details

  1. Dental Supply Store

Written by the company

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Very kind and professional customer service. Very much appreciated the detailed explanation I received and the offer to replace the toothbrush heads.
I would very much recommend sustainable tomorrow and purchase from them again myself
Thank you 🙏

November 23, 2025
Unprompted review
Rated 4 out of 5 stars

Nice toothbrush, good customer service

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacement. It is a very nice toothbrush that works well (when it works).

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Love my products from sustainable…

Love my products from sustainable tomorrow. I got replacement bamboo toothbrush heads for the electric tooth brush I ordered from them a while back. Ordering from the store is easy and received products quickly. Highly recommend for anyone trying to live a more sustainable focused lifestyle

October 27, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Amy,

Thank you so much for your lovely review. We are really happy to hear that you are enjoying your sustainable products from Sustainable Tomorrow and that the bamboo replacement heads work well with your electric toothbrush.

Our goal is to make eco friendly oral care simple and accessible, so it means a lot to know that ordering was easy and delivery was quick on your side.

Thank you again for supporting a more sustainable lifestyle. It truly helps us grow and keep creating better planet friendly products.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Great toothbrush heads!

Great speedy delivery for my electric toothbrush replacement heads. They fit perfectly & I’m very happy to reduce my use of plastic!

October 25, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Dana,

Thank you so much for your wonderful review. We are really happy to hear that your bamboo replacement heads arrived quickly and that they fit perfectly on your electric toothbrush.

It means a lot to know that you chose Sustainable Tomorrow to help reduce plastic waste in your daily routine. Every small change truly makes a difference and we are grateful to support your eco friendly journey.

Please let us know if you have any further questions and have a lovely day! 🌞

Rated 5 out of 5 stars

Great customer service

Great customer service. After sending through photos of my issue the customer service lady came back to me the same day explaining my problem (my fault) and how to rectify it. They followed up to make sure my issue was resolved and also gave me a discount on my order. I wish every company was as responsive and friendly. Thank you

October 15, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Janine,

Thank you so much for your amazing review. We are really happy to hear that our customer service team could help you quickly and explain everything clearly so the issue was easy to resolve.

We always try to make sure every customer feels supported from start to finish, so it means a lot to know that the follow up and the discount were helpful on your side.

Thank you again for choosing Sustainable Tomorrow and for your kind words. It truly motivates us to keep improving and offering the best eco friendly products and service.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

A fantastic company!

A fantastic company! Absolutely love my bamboo electric toothbrush, it keeps my mouth feeling so fresh and clean 🥰

October 21, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Gabryelle,

Thank you so much for your lovely review. We are really happy to hear that you are enjoying your bamboo electric toothbrush and that it keeps your mouth feeling fresh and clean every day.

It means a lot to know that Sustainable Tomorrow could bring something positive to your daily routine and help you choose a more eco friendly oral care option.

Thank you again for your support and your kind words.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Amazing idea!

October 17, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Mateo,

Thank you so much for your kind review. We are really happy to hear that you love the idea behind Sustainable Tomorrow and our eco friendly approach to oral care.

Your support truly motivates us to keep creating products that help reduce plastic waste in a simple and practical way.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Quality sustainable product

Quality sustainable product. One charge lasts for weeks on end. Highly recommended.

October 13, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Carlos,

Thank you so much for your great review. We are really happy to hear that you are enjoying your sustainable toothbrush and that the long lasting battery works so well for you.

It means a lot to know that our eco friendly design and performance meet your expectations and that you would recommend Sustainable Tomorrow.

Thank you again for your support.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, love their products. All sustainable!

October 10, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Jay,

Thank you so much for your great review. We are really happy to hear that your order arrived super fast and that you are enjoying our sustainable products.

Your support truly helps us grow and continue creating eco friendly alternatives for everyday use.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Great product & 10/10 customer service

About a week after we received our ST toothbrush it stopped working, we tried recharging & following the trouble shooting guides with no success. So we sent an email to the supplier, I have to admit I was quiet apprehensive & thought nothing would come of it & that we had probably wasted money. About 24 hours later we received a response from Adrien saying sorry for your having problems and could you please try these few things to see if that resolves the issues. We did & replied that there was no change to the unit. Another 24 hours and Adrien replied saying they would arrange replacement unit to be sent out ASAP. I was totally amazed.
We have now been using the toothbrush for over two weeks and its brilliant, very effective & haven't had to charge it yet,
I recommend the product & give the customer service a 10/10 with a big thanks to Adrien.
Cheers
Tony Wood
Australia

September 5, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Tony,

Thank you so much for taking the time to share your detailed experience. We are really happy to hear that the troubleshooting steps and the replacement process worked well for you and that your Sustainable Tomorrow toothbrush is now performing brilliantly.

We always do our best to respond quickly and make sure every customer feels supported, so your kind words about our customer service truly mean a lot. Knowing that the toothbrush has been effective, long lasting and has not needed a recharge yet is exactly the kind of feedback that keeps us motivated to keep improving our eco friendly products.

Thank you again for recommending Sustainable Tomorrow and for the 10 out of 10 for customer service. It really made our day.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Toothbrush

Package arrived on time and the product itself was amazing.

October 4, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Jorge,

Thank you so much for your great review. We are really happy to hear that your package arrived on time and that you found the toothbrush amazing.

Your support truly helps us grow and continue creating sustainable products that make a real difference.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

My toothbrush stopped charging so when…

My toothbrush stopped charging so when I emailed them, they walked me through a troubleshoot and when that didn’t work they swiftly proposed to send a replacement. Love this toothbrush because of what it’s made out of and how well it cleans my teeth!

October 3, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Amanda,

Thank you so much for your kind review. We are really happy to hear that the troubleshooting steps helped clarify the issue and that we could arrange a replacement quickly when the charging still did not work.

It means a lot to know that you love your toothbrush not only for how well it cleans but also for the sustainable materials we use. Feedback like yours motivates us to keep creating eco friendly products that truly make a difference.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Got my sustainable refill today

Got my sustainable refill today. I like that I don’t have to keep track of when to change my brush head. When the new one comes, it’s time to change!

October 2, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Jen,

Thank you so much for your lovely review. We are really happy to hear that your sustainable refill arrived safely and that the easy timing of the replacement heads makes your routine simpler.

Subscriptions like yours help reduce plastic waste and ensure you never forget to change your brush head, so we are grateful for your support in choosing an eco friendly option.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Phenomenal customer service

Phenomenal customer service. The issue with my order was resolved swiftly and with no hassle, no questions asked, and my replacement order arrived quickly and in great shape. Thank you!

September 7, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Cassie,

Thank you so much for your wonderful review. We are really happy to hear that your issue was resolved quickly and that the replacement arrived in great shape with no hassle on your side.

We always try to make our customer service as smooth and supportive as possible, so your kind words truly mean a lot.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Love my toothbrush

September 27, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Beth,

Thank you so much for your lovely review. We are really happy to hear that you love your toothbrush and that Sustainable Tomorrow could be part of your daily routine.

Your support truly helps us grow and continue creating eco friendly oral care products.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

This is my first sustainable toothbrush…

This is my first sustainable toothbrush and I love it! It’s so gentle yet powerful. Great company! Great communication.

September 15, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Neketia,

Thank you so much for your wonderful review. We are really happy to hear that your first sustainable toothbrush is such a positive experience and that you love the gentle yet powerful clean it provides.

Your kind words about our communication and your support for eco friendly products truly mean a lot to us.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Amazing customer service and such a…

Amazing customer service and such a well-designed and sustainable product! No one needs to continue brushing their teeth with plastic. Thank you for disrupting the way toothbrushes have been made.

September 21, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Megan,

Thank you so much for your amazing review. We are really happy to hear that you love the design of the toothbrush and that our customer service made your experience even better.

Your message about reducing plastic and choosing sustainable oral care truly means a lot to us. It motivates our whole team to keep improving and offering products that help change daily habits in a simple and positive way.

Thank you again for your support and for believing in what we do.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

I love this toothbrush

I love this toothbrush , the natural brush fibres, the bamboo, the long life battery.
I did have a problem with the battery charging recently & got in touch with customer service. Solved the problem.
Love solving a problem , opposed to discarding .

September 13, 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Julia,

Thank you so much for your lovely review. We are really happy to hear how much you enjoy the natural brush fibres, the bamboo design and the long life battery of your toothbrush.

It is great to know that when you experienced a charging issue, our customer service team could help you solve the problem quickly so you could keep using your toothbrush rather than discarding it. Choosing repair over waste is exactly the kind of mindset that inspires our mission at Sustainable Tomorrow.

Thank you again for your support and for choosing an eco friendly oral care product.

Please let us know if you have any further questions and have a wonderful day! 🌞

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look