First time ordering found them through Google when looking for some haribo turtles for my brother. Came very well packaged in a cute little box which is perfect with them being a gift. Claire updated... See more
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See what reviewers are saying
I have been using these guys for many years for many different occasions (and also as the odd treat here & there). They are always extremely helpful with any special requests, the delivery is Am... See more
Ordered many times, brilliant service. Great tasting sweets for all occasions, perfect for me as i don't drive & the low cost postage would cost you that if not more to get to town & back. The Sweet B... See more
Good range and prices, but box came extremely damaged with several items either missing or broken. Customer service was not very helpful when I sent proof of this. Quite frustrating in that regard, ev... See more
Company details
Written by the company
Retro Sweets, American Candy, Chocolate, Pick & Mix and lots more!
Contact info
Birmingham, United Kingdom
- info@thesweetboxshop.com
- thesweetboxshop.com
Hasn’t replied to negative reviews
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Love this website
Second time ordering from here,
Absolutely love this place always really fast delivery and great variety. Great customer service and response times are very fast. I asked to add something I left off my order and they were very accommodating.
Will definitely be going here, awesome business.
7 items missing from my order!! No response
7 items missing from my order! No response when trying to contact customer service just ignored absolutely terrible service!!!

Reply from The Sweet Box
Fabulous company
Fabulous company, excellent customer service!
I couldn't believe the value for money when I discovered this company, they have such a great range of sweets you can't get in standard pick n mix.
I found all the sweets I was looking for, even found milky bar chews!
I also got a mini bag as I thank you for the order which I thought was a lovely touch.
Amazing value for money.
I had a bag missing from my order and this was sorted so quickly, sweet box agreed to post the missing sweets despite a hefty postage charge for themselves as they were a birthday present.
The customer service I recieved was brilliant, I couldn't believe how quickly and easily the issue was sorted.
Can't reccomend this company enough, it will be a firm favourite for me now.
Thank you sweet box 😊
Excellent customer service
Speedy delivery as always. A great range of sweets to try. Excellent customer service, always quick to help and answer any questions you have. Thank you again…
Got my first order today and I will be…
Got my first order today and I will be definitely be ordering again loads of sweets 2 pick from aswell
Absolutely outstanding
Absolutely outstanding service every time
Candy is so fresh and well packed. Super fast delivery too. Highly recommended.
Second time ordering and never…
Second time ordering and never disappointed great chooses of different sweets
Excellent service
I was worried as there's wasn't many reviews. But I have to say it was excellent. I ordered late Friday and my sweets were here Monday at 10am. Can't fault. Will use again. Thank you
Can’t wait to order again :)
Communication is amazing and quality of the products amaze me! Can’t get enough of the amount I’ve got for my money, love it and I can’t believe the time it took here!!
Good choice of sweets and chocolates
Good choice of sweets and chocolates. Fantastic service and delivery. Couldn't recommend them enough.
Top seller
Amazing and quick service every time and the treats are so yummy!!!!
Sweets galore AMAZING VALUE
Placed an order Sunday night and was here Wednesday very fast delivery and very helpful when I messaged over me putting in the wrong email address,everything is a good price amazing quality definitely be ordering again thank you so much for all the help too.
Sweets sweets sweets!
I’ve got mad pregnancy cravings for sweeties at the moment and have researched extensively price and variety of sweets a the sweet box was by far the best for both! Loads of choice and the price exceptional. The package was delivered perfectly and in perfect condition for saying the day of delivery was 28degrees and boiling hot. Will definitely be placing more orders in the future.
Best online sweet shop!!!
Amazing quality all round. The sweets are great and the customer service and delivery are great too. Would definitely recommend.
Great sweets & awesome customer…
Great sweets & awesome customer service. I will be ordering again soon
Second order with this company and its…
Second order with this company and its another WOW! Sweets ( fudge) so fresh, lovely mixed selection too and lots of it! Excellent value! Love the free gift nice touch! And another discount voucher! Im coming back for more very very soon
Can't wait to order again!
Best sweet company I've found so far. Regularly ordered from Dead Sweet (found them on Tiktok) but found they were more on the pricer side. Came across the sweet box on Facebook and had a browse. They sold more of the sweets I was looking for. Much better priced and much better service. Delivery was super quick as well which was really impressive. Packed really well. Love this company and the sweets I'd ordered. Can't wait to order again!
I am very happy with my purchase
I am very happy with my purchase and the customer service I have received I would highly recommend as I believe it’s great value the product is packed with care and shipped quickly I love the vast selection on the website and it is very easy to use full 5 stars from me
Order arrived very quickly
Order arrived very quickly! Couldn’t be happier as we ordered these treats last minute to take away on our holiday and was unsure if they would arrive on time. Will be ordering again!
Amazing value for money!
Amazing customer service, all sweets arrived that I ordered and delivery was on time. Fantastic small business and I will definitely order again. If you haven’t already ordered then please do because you get great value for your money.
Kind regards
Chantelle
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