The Teachers Training Reviews 126

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I am more of a visual learner, therefore, I prefer the video teaching method. The content is decent and I found some of it quite useful while a larger part were stuff I already knew. The teacher is... See more

Company replied

Rated 5 out of 5 stars

I like taking courses with the teachers training, they very supportive. The courses are good price and you can do your course at your own pace. I recommended some friend and relatives to don't waste t... See more

Company replied

Rated 5 out of 5 stars

Dear Eric Scott I would like to thank you for all your efforts made in resolving my Hardcopy Certificate & Transcript I’m grateful for your prompt response getting this information to me... See more

Company replied

Rated 5 out of 5 stars

I found working through teachers training course really easy to navigate with clear, simple instructions. There was lots of information to make sure i knew all the answers to the end exam. My certific... See more

Company replied

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4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Leadership and management

The courses are great which helps improve my CV in the workplace and future career development.

December 2, 2024
Unprompted review
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Reply from The Teachers Training

Hi Olpha,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Professional friendly

Being a professional it was easy to find my desired course and complete successfully. I highly recommend it especially for professionals like me.

October 29, 2024
Unprompted review
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Reply from The Teachers Training

Hi Albert,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Website is smooth

Website is smooth. Courses are also good. Need varities though. Overall satisfied.

October 9, 2024
Unprompted review
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Reply from The Teachers Training

Hi A C,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Course content is good and so is the support service.

October 3, 2024
Unprompted review
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Reply from The Teachers Training

Hi A C,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 1 out of 5 stars

Getting a lot of spam from your company…

Getting a lot of spam from your company - namely a chap called Hussain who is using our website contact form!

October 20, 2024
Unprompted review
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Reply from The Teachers Training

Dear James,

Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience this may have caused. This is not something that typically happens, but we will investigate the matter thoroughly and provide you with an update soon.

We appreciate your understanding and patience.

Best regards,
The Teachers Training

Rated 1 out of 5 stars

SPAMers avoid

Despite unsubscribing keep being spamed by them. They go to company contact forms and repopulate it with the same SPAM message.

No thanks

Hussain Ahmed
02045156229
hussain @ theteacherstraining.com

First red flag, their company address is a serviced office.

Second red flag no company listed at Companies House called The Teachers Training

Third red flag website does not show which company you are transacting with which is a requirement under UK Business law...

October 17, 2024
Unprompted review
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Reply from The Teachers Training

Dear Bill Quinn,

Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience this may have caused. This is not something that typically happens, but we will investigate the matter thoroughly and provide you with an update soon.

We appreciate your understanding and patience.

Best regards,
The Teachers Training

Rated 5 out of 5 stars

Course was very educational and easy…

Course was very educational and easy to follow.Quick response to emails and information.

February 27, 2024
Unprompted review
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Reply from The Teachers Training

Hi Maria,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 5 out of 5 stars

amazing courses and very helpfull…

amazing courses and very helpfull customer service support

November 13, 2023
Unprompted review
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Reply from The Teachers Training

Hi Vasilis,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 2 out of 5 stars

5 courses the same as each other

I purchased a block of courses for online teaching, of the 7 courses included 5 of them were the same course re-worked and given a different name, these 5 courses were more about marketing than they were teaching and the affiliate links to Amazon products were shameless. I could not recommend these courses to anybody who genuinely wants to learn about online teaching.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Dear Eric Scott

Dear

Eric Scott

I would like to thank you for all your efforts made in resolving my Hardcopy Certificate & Transcript I’m grateful for your prompt response getting this information to me so quickly. It will certainly help me on my my Job
The customer service was outstanding
(5 Stars ) .I was so pleased with the service I received from The Teachers Training

Best Regards,
Veronica

July 18, 2023
Unprompted review
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Reply from The Teachers Training

Hi Vmv,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Very good customer service

Very good customer service, fast and responsive.

February 8, 2023
Unprompted review
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Reply from The Teachers Training

Hi Purplehaze,

We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.

Regards,
The Teachers Training

Rated 1 out of 5 stars

Avoid, poor.

Attempted an L3 pttlls course. I completed it in full with a 15 min video as initially stated in the system. They then decided as COVID had gone away, to change this video requirement to 1 hour without informing me.

Asked for refund, refused—poor communication, poor use of English. The online web portal is horrid and won't allow you to upload all assessments and charges you for doing so (after the course has been paid for).

Frankly, they've wasted my time after I put much effort into my work.
I will not be using them again—they are awful company.

Update, 10/1, despite the response beneath, still no contact from you. I don't accept your reasons for changing an academic course without notice. If this were the case in mainstream education, there would be protests. So Im asking for a full refund for this reason.

January 4, 2023
Unprompted review
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Reply from The Teachers Training

Dear Jonathan,

Please accept our sincerest apologies for the inconvenience you faced. Actually, we have no control over the video requirement. Because of the pandemic, modifications were made to make it easier for learners to complete the course. As things have returned to normal, the rules for micro-teaching videos have been reverted to their usual state. However, we are assigning our relevant department to get in touch with you shortly to provide you with the assistance you need. Hopefully, you will get your issues resolved promptly. Thank you for learning with us. Stay with us.

Update: Apologies once again. As we informed you earlier, there is nothing we can do about the video requirement. The whole course curriculum and requirements are maintained by the awarding body. We only provide guidelines to our learners as per the qualification specification provided by the awarding body to make the process easier. We have provided a more thorough explanation of the microteaching video guideline, which you may have assumed as we brought changes to requirements. However, if you still have any misunderstanding regarding this, please get in touch with the awarding body of the course. Thank you.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Needed support to access courses

Needed support to ensure that a number of colleagues were able to complete the course due to a mistake when purchasing the course. Customer services helped me quickly and politely solve the problem.
Thanks!

December 14, 2022
Unprompted review
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Reply from The Teachers Training

Hi David,

You are most welcome. We are pleased to know that you are satisfied with our support and services. Thank you for your time and feedback.

Regards,
The Teachers Training

Rated 5 out of 5 stars

SENCO course

Dear Sir or Madam,

Thank you for the opportunity to take the SENCO course. It was useful and interesting.

But I am highly disappointed by the system, which was frozen. The problem occurred when I pressed the button to submit the final exam' results. I answered all the questions, few of them were wrong (as a proof I had screenshots), but not all as the system presented at the end. At this point I should have contacted immediately the Help Desk. Wrongly I thought that to get final exam’ results there is only one solution to pay for retake, but the system did not see the receipt, the proof of payment. So, I wrote a letter to the Help Desk. This team was collaborative and helpful, moreover, they offered me some great option which I took gladly.
I give five stars for customer service!

Wishing the Teachers Training Team prosperity and good luck!

Regards, Alima Mamyshova

September 14, 2022
Unprompted review
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Reply from The Teachers Training

Dear Alima,

Thank you for taking the time to share your valuable feedback. Please accept our sincerest apologies for the inconvenience you had to face. We are glad to know that your issue was sorted out with the assistance of our customer service team. In fact, we are always devoted to providing our learners with the best possible support with promptness and perfection. Please feel free to ask for any further assistance if needed. Thank you again for being with us. We hope to serve you again.

Regards,
The Teachers Training

Rated 5 out of 5 stars

I have completed my course and got…

I have completed my course and got certificate on time . The course was very well explained and detailed .I enjoyed while doing this.They replied to all my emails very quickly. I would recommend their courses.

September 8, 2022
Unprompted review
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Reply from The Teachers Training

Hi Aisha,

Congratulations on completing the course. We are delighted to know that you liked & enjoyed our course. Thank you for the amazing feedback & recommendation. We believe you will do our other course.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Overall great experience

Overall great experience. I’m being honest about that. I will like to use it again in future. Thanks

September 6, 2022
Unprompted review
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Reply from The Teachers Training

Hi Ayesha,

You are welcome. We are very much delighted to have received such fantastic feedback from you. We will also like to serve you again.

Regards,
The Teachers Training

Rated 5 out of 5 stars

This setup is very much helpful to all…

This setup is very much helpful to all aimers of the English learning. Thank you for this chance. Highly recommended!

July 23, 2022
Unprompted review
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Reply from The Teachers Training

Hi Claudine,

We are glad to know that you are satisfied with our course. Such feedback inspires us to do better. We hope to serve you again. Thank you for your amazing feedback & recommendation.

Regards,
The Teachers Training

Rated 1 out of 5 stars

Taqa course is impossible to complete…

Taqa course is impossible to complete if you work in care, find it impossible to speak to any tutors and who ever answers the phones are rude hate having to leave reviews to get reasonable answers to simple questions

August 23, 2022
Unprompted review
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Reply from The Teachers Training

Dear Lesley,

Please accept our sincerest apologies for the inconvenience you faced. We are always devoted to providing our learners with the best learning experience. Unfortunately, we missed the mark this time, and that was due to the extreme network issue we faced that day. Our support team couldn't answer your calls or couldn't provide you with the best support whenever they answered them. However, the support team has already reached out to you on the very next day to resolve the matter for you, and they are still in contact for any further help. You are requested to co-operate with our support team & ask them for assistance for any other issues you face. Thank you for your valuable time & feedback.

Regards,
The Teachers Training

Rated 5 out of 5 stars

Amazing customer services got helped…

Amazing customer services got helped fast and Eric was very professional I can now start my course :-) thank you Eric!!!

August 15, 2022
Unprompted review
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Reply from The Teachers Training

Hi Coby,

We are glad to know that you had a pleasant experience with our customer support. We have a great team, which is always devoted to providing the learners with the best possible support. Eric is one of the best agents on our team. Indeed, he is a very talented & supportive member of the team. He will definitely be pleased to see your appreciative notes. Thank you for the valuable feedback. Stay with us.

Regards,
The Teachers Training

Rated 4 out of 5 stars

The course on leadership management was…

The course on leadership management was very educative and has helped me in managing myself and colleagues in the office. Will recommend this for all in the leadership position. Thank you to the providers of this training.

August 5, 2022
Unprompted review
The Teachers Training logo

Reply from The Teachers Training

Hi Udy,

We are very glad to know that you loved our course & found it helpful. In fact, we always try to provide our learners with the best possible course content. Thank you for the excellent feedback. We hope to serve you again.

Regards,
The Teachers Training

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