I completed my course and had a couple of questions after the course had finished. Robinson was so quick to reply to my message and sorted out the issue I had straightaway. Thank you so much Robinson.... See more
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I am more of a visual learner, therefore, I prefer the video teaching method. The content is decent and I found some of it quite useful while a larger part were stuff I already knew. The teacher is... See more
Company replied
Ashley was very helpful from beginning to end. All my questions about membership were answered quickly. I did one course today, I liked how it was read out to me while I was reading. I think this wo... See more
I like taking courses with the teachers training, they very supportive. The courses are good price and you can do your course at your own pace. I recommended some friend and relatives to don't waste t... See more
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Company details
Contact info
40 Bowling Green Ln, Farringdon, EC1R 0NE, London, United Kingdom
- 020 8158 6293
- info@theteacherstraining.com
- theteacherstraining.com
4.2
Great
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dear Eric Scott
Dear
Eric Scott
I would like to thank you for all your efforts made in resolving my Hardcopy Certificate & Transcript I’m grateful for your prompt response getting this information to me so quickly. It will certainly help me on my my Job
The customer service was outstanding
(5 Stars ) .I was so pleased with the service I received from The Teachers Training
Best Regards,
Veronica
July 18, 2023
Unprompted review
Reply from The Teachers Training
Hi Vmv,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Very good customer service
Very good customer service, fast and responsive.
February 8, 2023
Unprompted review
Reply from The Teachers Training
Hi Purplehaze,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Avoid, poor.
Attempted an L3 pttlls course. I completed it in full with a 15 min video as initially stated in the system. They then decided as COVID had gone away, to change this video requirement to 1 hour without informing me.
Asked for refund, refused—poor communication, poor use of English. The online web portal is horrid and won't allow you to upload all assessments and charges you for doing so (after the course has been paid for).
Frankly, they've wasted my time after I put much effort into my work.
I will not be using them again—they are awful company.
Update, 10/1, despite the response beneath, still no contact from you. I don't accept your reasons for changing an academic course without notice. If this were the case in mainstream education, there would be protests. So Im asking for a full refund for this reason.
January 4, 2023
Unprompted review
Reply from The Teachers Training
Dear Jonathan,
Please accept our sincerest apologies for the inconvenience you faced. Actually, we have no control over the video requirement. Because of the pandemic, modifications were made to make it easier for learners to complete the course. As things have returned to normal, the rules for micro-teaching videos have been reverted to their usual state. However, we are assigning our relevant department to get in touch with you shortly to provide you with the assistance you need. Hopefully, you will get your issues resolved promptly. Thank you for learning with us. Stay with us.
Update: Apologies once again. As we informed you earlier, there is nothing we can do about the video requirement. The whole course curriculum and requirements are maintained by the awarding body. We only provide guidelines to our learners as per the qualification specification provided by the awarding body to make the process easier. We have provided a more thorough explanation of the microteaching video guideline, which you may have assumed as we brought changes to requirements. However, if you still have any misunderstanding regarding this, please get in touch with the awarding body of the course. Thank you.
Regards,
The Teachers Training
Needed support to access courses
Needed support to ensure that a number of colleagues were able to complete the course due to a mistake when purchasing the course. Customer services helped me quickly and politely solve the problem.
Thanks!
December 14, 2022
Unprompted review
Reply from The Teachers Training
Hi David,
You are most welcome. We are pleased to know that you are satisfied with our support and services. Thank you for your time and feedback.
Regards,
The Teachers Training
SENCO course
Dear Sir or Madam,
Thank you for the opportunity to take the SENCO course. It was useful and interesting.
But I am highly disappointed by the system, which was frozen. The problem occurred when I pressed the button to submit the final exam' results. I answered all the questions, few of them were wrong (as a proof I had screenshots), but not all as the system presented at the end. At this point I should have contacted immediately the Help Desk. Wrongly I thought that to get final exam’ results there is only one solution to pay for retake, but the system did not see the receipt, the proof of payment. So, I wrote a letter to the Help Desk. This team was collaborative and helpful, moreover, they offered me some great option which I took gladly.
I give five stars for customer service!
Wishing the Teachers Training Team prosperity and good luck!
Regards, Alima Mamyshova
September 14, 2022
Unprompted review
Reply from The Teachers Training
Dear Alima,
Thank you for taking the time to share your valuable feedback. Please accept our sincerest apologies for the inconvenience you had to face. We are glad to know that your issue was sorted out with the assistance of our customer service team. In fact, we are always devoted to providing our learners with the best possible support with promptness and perfection. Please feel free to ask for any further assistance if needed. Thank you again for being with us. We hope to serve you again.
Regards,
The Teachers Training
I have completed my course and got…
I have completed my course and got certificate on time . The course was very well explained and detailed .I enjoyed while doing this.They replied to all my emails very quickly. I would recommend their courses.
September 8, 2022
Unprompted review
Reply from The Teachers Training
Hi Aisha,
Congratulations on completing the course. We are delighted to know that you liked & enjoyed our course. Thank you for the amazing feedback & recommendation. We believe you will do our other course.
Regards,
The Teachers Training
Overall great experience
Overall great experience. I’m being honest about that. I will like to use it again in future. Thanks
September 6, 2022
Unprompted review
Reply from The Teachers Training
Hi Ayesha,
You are welcome. We are very much delighted to have received such fantastic feedback from you. We will also like to serve you again.
Regards,
The Teachers Training
This setup is very much helpful to all…
This setup is very much helpful to all aimers of the English learning. Thank you for this chance. Highly recommended!
July 23, 2022
Unprompted review
Reply from The Teachers Training
Hi Claudine,
We are glad to know that you are satisfied with our course. Such feedback inspires us to do better. We hope to serve you again. Thank you for your amazing feedback & recommendation.
Regards,
The Teachers Training
Taqa course is impossible to complete…
Taqa course is impossible to complete if you work in care, find it impossible to speak to any tutors and who ever answers the phones are rude hate having to leave reviews to get reasonable answers to simple questions
August 23, 2022
Unprompted review
Reply from The Teachers Training
Dear Lesley,
Please accept our sincerest apologies for the inconvenience you faced. We are always devoted to providing our learners with the best learning experience. Unfortunately, we missed the mark this time, and that was due to the extreme network issue we faced that day. Our support team couldn't answer your calls or couldn't provide you with the best support whenever they answered them. However, the support team has already reached out to you on the very next day to resolve the matter for you, and they are still in contact for any further help. You are requested to co-operate with our support team & ask them for assistance for any other issues you face. Thank you for your valuable time & feedback.
Regards,
The Teachers Training
Amazing customer services got helped…
Amazing customer services got helped fast and Eric was very professional I can now start my course :-) thank you Eric!!!
August 15, 2022
Unprompted review
Reply from The Teachers Training
Hi Coby,
We are glad to know that you had a pleasant experience with our customer support. We have a great team, which is always devoted to providing the learners with the best possible support. Eric is one of the best agents on our team. Indeed, he is a very talented & supportive member of the team. He will definitely be pleased to see your appreciative notes. Thank you for the valuable feedback. Stay with us.
Regards,
The Teachers Training
The course on leadership management was…
The course on leadership management was very educative and has helped me in managing myself and colleagues in the office. Will recommend this for all in the leadership position. Thank you to the providers of this training.
August 5, 2022
Unprompted review
Reply from The Teachers Training
Hi Udy,
We are very glad to know that you loved our course & found it helpful. In fact, we always try to provide our learners with the best possible course content. Thank you for the excellent feedback. We hope to serve you again.
Regards,
The Teachers Training
One of the best training sites!!!
An excellent platform to gain further knowledge and certified qualification. Excellent customer service and overall a wonderful trustworthy company which I highly recommend.
July 28, 2022
Unprompted review
Reply from The Teachers Training
Hi Selina,
We are elated to know that you have had a great experience with our customer service. We have a great team who are always committed to providing the learners with the best possible service & support. Thank you for your excellent feedback. We are looking forward to serving you again.
Kind Regards,
The Teachers Training
Excellent course provider
Excellent course provider, highly recommend to everyone
June 7, 2022
Unprompted review
Reply from The Teachers Training
Hi Dzhaklin,
We are delighted that you have enjoyed our course. Thank you for recommending us, and also thanks for your excellent review.
Kind regards,
The Teachers Training
Would definitely recommend, 10 out of 10!!!
Really great course to do with ease when studying independently. Any queries I had were resolved quickly with a really fast response time. I was able to navigate through the modules which were filled with clear information and received my qualification/certificate swiftly. 10/10 would recommend!
June 1, 2022
Unprompted review
Reply from The Teachers Training
Hi Ella,
We are delighted that you have enjoyed our course and service. Thank you for your excellent feedback.
Kind regards,
The Teachers Training
Good course
Good course, that is well-paced and informative. You can go at your own pace and then download the e-certificate. The voice over was very robotic and made the course feel very dated and sometimes difficult to understand.
April 18, 2022
Unprompted review
Reply from The Teachers Training
Hi, We are glad that you have enjoyed our course. Thank you for your valuable feedback.
Kind regards,
The Teachers Training
I wanted a pdf copy of my certificate…
I wanted a pdf copy of my certificate for one of the courses I did. I wasn't blamed for making a mistake on my email address, very few words needed to be writtent to communicate, haven't got the certificate yet, but I will get it soon, because I've asked for one before and it got sent to me very quickly.
April 4, 2022
Unprompted review
Reply from The Teachers Training
Hi Elizabeth,
We are delighted to know that you have had a great experience with us. We have indeed an excellent support team working for your service. They will be pleased to know about your feedback. Thank you for your wonderful review.
Kind regards,
The Teachers Training
Being a technophobe!
Very helpful when having my own personal technical problem. Very polite and courteous.
March 14, 2022
Unprompted review
Reply from The Teachers Training
Hi Bethan,
We are glad to hear that you enjoyed your experience with our service. Thank you for your excellent feedback.
Kind regards,
The Teachers Training
Easy to follow training and simple…
Easy to follow training and simple access to certificate. Only criticism, would be nice to have transcript on certificate instead of paying separately
March 13, 2022
Reply from The Teachers Training
Hi Nikki,
We appreciate your valuable feedback. We have taken your points into account and notified our team for further evaluation.
Kind regards,
The Teachers Training
TEFL (TESOL) Masterclass course on 'The…
TEFL (TESOL) Masterclass course on 'The Teachers Training" - really liked it, it was challenging for my mind and I learned a lot. Made me to find out more and learn more. I am planning to take further courses.
March 10, 2022
Unprompted review
Reply from The Teachers Training
Dear Elleithy,
Thank you for sharing your wonderful learning experience of the course. We are delighted to hear you learned a lot. We wish to provide you the very best again. Thank you for your support!
Kind regards,
The Teachers Training
Achieved Diploma in Childcare
Using my experience in teaching assistant has been working well with my childcare skills. The learning curve has been very good and useful. I managed to get all of the assessment done.
March 6, 2022
Reply from The Teachers Training
Hey Janane,
Thank you for sharing your valuable feedback. We are happy to hear that, the course has come to a help. Thank you for supporting us!
Kind reagards,
The Teachers Training
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