I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Bought an amazing present for my brother who has found a new love for tea, well now he can sample lots of different ones that are so pretty as well. Delivery was amazing I got sent straight to his h... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
503 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from The Tea Makers of London
Hello, Lorenzo
We are absolutely delighted to hear that our Supreme Earl Grey has become your personal favourite.
It is one of our proudest blends, combining the finest Ceylon black tea with those signature blue cornflowers and bergamot for that award-winning aroma. There is nothing quite like that first citrusy sip!
Thank you for choosing us for your tea moments. We look forward to packing up your next batch!
Many Thanks,
The Tea Makers of London
I love your teas
I love your teas! They are very good quality! All the service is easy and fast!
April 29, 2026
Reply from The Tea Makers of London
Hello, Nay
Thank you so much for the kind words! We are thrilled to hear that you're enjoying the quality of our teas and that your experience with us has been seamless. Happy brewing, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Wide range of high quality products…
Wide range of high quality products with good descriptions in sensible sized/packaged amounts delivered quickly and efficiently
April 27, 2026
Reply from The Tea Makers of London
Hello, Peter
Thank you for the fantastic feedback! We are thrilled to hear that you are pleased with our product selection and the detail of our descriptions.
It is also great to know that our packaging and delivery efficiency met your expectations. We strive to provide a seamless experience from browsing to unboxing and we're glad we hit this mark for you.
We look forward to serving you again soon!
Many Thanks
The Tea Makers of London
Great tea and great tea strainers
Great tea and great tea strainers.
All of the highest quality that you can expect from Tea Makers of London.
April 27, 2026
Reply from The Tea Makers of London
Hello, Rory
Thank you so much for the kind words! We are thrilled to hear that you are enjoying both our tea and our strainers.
At The Tea Makers of London, we take great pride in sourcing and crafting products that meet the highest standards of quality, and it's wonderful to know we've met your expectations.
We look forward to serving you again soon. Happy brewing!
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Judith
Thank you so much for the kind feedback! We're delighted to hear you enjoyed the tea and that our team provided prompt service.
We look forward to welcoming you back again soon!
Many Thanks
The Tea Makers of London
You did amazing
You did amazing, but I have not received my package yet. It’s still in customs and it’s over a week late. I’m sure I’ll enjoy everything when I get it.
April 27, 2026
Reply from The Tea Makers of London
Hello, Stephanie
Thank you so much for your kind words and for your support. We are thrilled to hear that you are looking forward to receiving your items!
We sincerely apologise for the delay you are experiencing with customs. While international processing times can occasionally be unpredictable, we understand how frustrating it is to wait for a late package.
If your order does not arrive within the next few business days, please feel free to contact us at sales@theteamakers.co.uk and we will investigate this further for you.
We truly appreciate your understanding and can't wait for you to enjoy your purchase!
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Diana
Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed the quality of our teas and found the pricing to be a great value.
We look forward to serving you again soon!
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Sz
Thank you so much for the kind words! We are thrilled to hear that you're enjoying your tea and that it arrived safely and swiftly in the US.
Making sure our international customers get their favourite blends as quickly as possible is a top priority for us, so it's wonderful to know we hit the mark. Enjoy your tea, and we look forward to serving you again soon!
Many Thanks
The Tea Makers of London
Wonderful company and tasty tea!
This beautiful tea is full bodied and full of flavor.
April 23, 2026
Reply from The Tea Makers of London
Hello, Kim
Thank you so much for your kind words! We are thrilled to hear that you enjoyed the full-bodied flavour of our tea.
Providing a rich and memorable experience for our customers is exactly what we strive for, and it's wonderful to know we hit the mark for you. We look forward to serving you again soon!
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, David
Thank you so much for the kind words! We are thrilled to hear you enjoyed your tea and had a great experience with our team. We look forward to welcoming you back again soon.
Many Thanks
The Tea Makers of London
Tea quality is amazing and it is…
Tea quality is amazing and it is delivered very quickly.
April 22, 2026
Reply from The Tea Makers of London
Hello, Dominic
Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying the quality and speed of our service.
Our Assam Manjushree is truly a standout. As a second flush FBOP grade tea, it is specially crafted to deliver that rich, full-bodied flavour and smooth caramel finish you've experienced. It's the perfect choice for a brisk morning, or cosy winter afternoon, especially when enjoyed with a splash of milk.
We appreciate your support and look forward to providing you with more exceptional tea experiences in the future.
Many Thanks
The Tea Makers of London
I love your teas
I love your teas. Very high quality products. Unfortunately, I won’t be ordering again due to the high tariffs since I live outside the UK. I paid an insane amount of import taxes on my order. I recommend this products to anyone who can afford it. I gave some to my friend and she loves them. Thank you!
April 21, 2026
Reply from The Tea Makers of London
Hello, Julie
Thank you so much for your kind words about the quality of our teas! We are thrilled to hear that both you and your friend are enjoying them.
We sincerely apologise for the frustration caused by the import taxes on your previous order. To help our international community, we have recently updated our shipping process. For all orders delivered to the EU under £150, we now calculate all import and duty fees directly at checkout. This means the price you see at checkout is final, with no surprise fees upon delivery.
We would love to have you back as a customer and thank you for taking the time to share this feedback.
Many Thanks
The Tea Makers of London
Fast delivery
International shipping was beyond expectation, it arrived less than a week after purchase. Tea was great too
April 23, 2026
Reply from The Tea Makers of London
Hello, CXR
Thank you for sharing your experience! We are thrilled to hear that your order reached you so quickly and that you are enjoying the tea.
Providing efficient international shipping and high-quality products are top priorities for us, so your feedback means a lot. We look forward to serving you again soon!
Many Thanks
The Tea Makers of London
Amazing tea
April 21, 2026
Reply from The Tea Makers of London
Hello, Trudie
Thank you so much for the kind words! We are thrilled that you enjoyed our Supreme Earl Grey.
It is one of our personal favourites, we take great pride in the quality of the Ceylon black tea and those vibrant blue cornflowers that give it such a distinct, aromatic character. Whether you're enjoying that deep golden-amber colour in a quiet moment or pairing it with your favourite afternoon snack, we're so glad it hit the mark for you.
We look forward to brewing your next cup soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Agnieszka
Thank you so much for the kind words! We are thrilled to hear you enjoyed your tea. We look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Mr Foreman
Thank you so much for the kind words! We are thrilled to hear you have enjoyed our tea.
'Good times' is exactly what we aim for, and we look forward to welcoming you back again soon.
Many Thanks,
The Tea Makers of London
Great tea pot love it only wish they…
Great tea pot love it only wish they made it in a bigger size! Well packaged and arrived very quick. Thanks!
April 21, 2026
Reply from The Tea Makers of London
Hello, Anahita
Thank you so much for your kind words! We are thrilled to hear that you are loving your new teapot and that it arrived quickly and safely.
We truly appreciate your feedback regarding the size. Knowing that you'd love a larger version is incredibly helpful and we'll be sure to share this suggestion with our team.
In the meantime, we hope you enjoy many wonderful tea breaks. Thanks again for choosing us!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Clive
Thank you for your feedback! We're delighted to hear that you're happy with the service and that your order arrived promptly. We look forward to serving you again soon.
Many Thanks,
The Tea Makers of London
Easy to order website and the teas I’ve…
Easy to order website and the teas I’ve tried so far are excellent.
March 30, 2026
Reply from The Tea Makers of London
Hello, Deborah
Thank you very much for your kind feedback.
We're delighted to hear that you found our website easy to use and that you've been enjoying the teas you've tried so far.
We really appreciate you taking the time to share your experience and hope you continue to discover more of the teas you love.
Best Regards,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Darya
Thank you for your kind feedback!
We are delighted to hear that you are enjoying the tea and that your order arrived quickly. It is wonderful to know it brought you such pleasure.
We truly appreciate your support and hope you continue to enjoy many more cups!
Many Thanks,
The Tea Makers of London
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