I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Bought an amazing present for my brother who has found a new love for tea, well now he can sample lots of different ones that are so pretty as well. Delivery was amazing I got sent straight to his h... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
506 reviews
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Replied to 100% of negative reviews
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NO NEED TO BREWD OVER THIS....
TEAMAKERS CONTINUE TO PROVIDE ME WITH A PEERLESS SERVICE, ENSURING I HAVE COMPREHENSIVE PRODUCT INFORMATION, BACKED UP WITH ARTISTIC IMAGES OF THE RELEVANT TEA. THEY SHOULD PRODUCE A BOOK!
DELIVERY IS EXCELLENT.
ANY QUERIES ARE DEALT WITH EFFICIENTLY.
WOULD NOT GO ANYWHERE ELSE. FOR A CHANCE FIND THEY CANNOT BE MATCHED!!
ANGELA, MALVERN
March 26, 2026
Reply from The Tea Makers of London
Hello, Angela
Thank you so much for your incredibly kind words!
We're absolutely delighted to hear how much you value both our service and product information - and we love the idea of a book, that's a wonderful suggestion!
It's fantastic to know that everything from delivery to customer support has met your expectations. Your continued support truly means a great deal to us.
We look forward to supplying many more exceptional cups of tea for you to enjoy!
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Mr Peter Green
Thank you for your lovely feedback!
We're delighted to hear that your order arrived quickly and that you're enjoying the taste of our Organic Rooibos. Its full-bodied character with naturally sweet, tangy notes, makes it a wonderful alternative to a traditional breakfast tea.
We truly appreciate your support and hope you continue to enjoy it!
Many Thanks
The Tea Makers of London
Very quick service
March 25, 2026
Reply from The Tea Makers of London
Hello, Mrs M Fleming
Thank you for your feedback!
We're delighted to hear that you were pleased with the speed of our service.
We really appreciate your support and hope you enjoy your tea!
Many Thanks
The Tea Makers of London
What I wanted
What I wanted, nicely packaged and delivered promptly. It's a gift for a friend.
March 24, 2026
Reply from The Tea Makers of London
Hello, Movy
Thank you for your kind feedback!
We're delighted to hear that everything arrived promptly and was nicely packaged. We hope your friend enjoys their gift just as much as you intended.
Thank you for choosing us - we truly appreciate your support!
Many Thanks
The Tea Makers of London
Fabulous Jasmine tea quickly despatched…
Fabulous Jasmine tea quickly despatched and delivered
March 23, 2026
Reply from The Tea Makers of London
Hello, Edinburgh
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying our Jasmine Dragon Pearls - it's such a special tea known for its sweet, intensely floral jasmine notes, with a touch of fresh, spring-like greenery.
It's great to know your order was dispatched and delivered quickly as well.
We truly appreciate your support and hope you continue to enjoy many more cups with us.
Many Thanks
The Tea Makers of London
Ordering is easy
Ordering is easy. Delivery was fast and everything arrived safely and well packaged. The tea is lovely.
March 23, 2026
Reply from The Tea Makers of London
Hello, Customer
Thank you for your kind feedback!
We're delighted to hear that you found the ordering process easy, delivery fast, and that everything arrived safely. It's wonderful to know that you're enjoying the tea as well.
We truly appreciate your support and hope you continue to enjoy many more cups with us.
Many Thanks
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Paul
Thank you for your feedback.
We're glad to hear that you enjoyed the tea. We understand your comments regarding price - we source high-quality ingredients and carefully craft our blends to ensure the best possible flavour and experience.
We do appreciate your feedback and hope you continue to enjoy our teas.
Many Thanks
The Tea Makers of London
Fast delivery
Fast delivery, well wrapped packaging, great tea selection. Particularly enjoying the turmeric tea, nice and spicy with depth of flavour.
March 23, 2026
Reply from The Tea Makers of London
Hello, Cathryn
Thank you for your lovely feedback!
We're delighted to hear that you're enjoying our Turmeric Spice tea - it's a carefully crafted blend of turmeric slices, ginger, cocoa shell, and complementary herbs and spices, designed to deliver that rich, spicy, depth with a smooth, slightly sweet finish.
It's great to know the flavour and selection have stood out, and that your order arrived quickly and well packaged.
We truly appreciate your support and hope you continue to enjoy exploring our range!
Many Thanks
The Tea Makers of London
Loose tea
I loved the loose tea that came in the bag really good quality. The quantity was so good. Smells so fresh taste really fresh I will never go back to using teabags ever again as long as I have these loose tea and I will definitely be buying more in the future from this brand and the delivery was quick.
March 23, 2026
Reply from The Tea Makers of London
Hello, Claire
Thank you so much for your wonderful feedback!
We're delighted to hear how much you're enjoying our loose leaf - from the freshness and quality to the generous quantity. It's great to know we've helped make the switch from teabags a positive one for you!
We truly appreciate your support and look forward to supplying many more cups of tea in the future.
Many Thanks
The Tea Makers of London
Refills will be ordered when I empty these caddys
Prompt and efficient service and the quality of the tea is superb. You are safe in the knowledge that you are going to enjoy a great cup of tea while waiting for it to brew.
March 23, 2026
Reply from The Tea Makers of London
Hello, Mr Airlie
Thank you for your kind words!
We're delighted to hear that you're enjoying both our service and the quality of the tea. There's nothing better than knowing a great cup is on the way while it brews.
We truly appreciate your support and hope you continue to enjoy many more cups with us.
Many Thanks
The Tea Makers of London
TMOL Review
Easy enough to navigate the Website. Caddy’s arrived in good condition. Good quality tea leafs too.
February 20, 2026
Reply from The Tea Makers of London
Hello, Louis
Thank you for your kind feedback. We're pleased to hear you found the website easy to navigate and that your caddies arrived safely.
It's great to know you're enjoying the quality of the tea leaves as well. We look forward to serving you again soon.
Many Thanks
The Tea Makers of London
Variety of products
Just started using this company recently. Very good products and prices with an easy to use site. Will definitely be using them again.
February 25, 2026
Reply from The Tea Makers of London
Hello, Sunil
Thank you for your kind review. We're delighted to hear that you've had a positive first experience with us and found both our products and website easy to use.
We look forward to serving you again soon.
Many Thanks,
The Tea Makers of London
Good customer experience
I have bought this brand of Japanese Sencha now for a long time and have never been disappointed.
February 27, 2026
Reply from The Tea Makers of London
Hello, Diane
Thank you for your continued support. We're thrilled to hear that our Japanese Sencha has remained a favourite for you over time. Its fresh, grassy character and smooth finish make it a wonderful everyday green tea, and it's great to know it has consistently met your expectations.
We truly appreciate your loyalty and look forward to supplying many more enjoyable cups.
Many Thanks
The Tea Makers of London
Super fast delivery.
Super fast delivery.
Excellent choice of teas with good description s
February 27, 2026
Reply from The Tea Makers of London
Hello, Jan
Thank you for your lovely review. We're delighted to hear that your order arrived quickly and that you found the range of teas and descriptions helpful when choosing.
We hope you enjoy exploring the different teas, and we look forward to serving you again soon.
Many Thanks
The Tea Makers of London
Mary Grey and Other Lovely Teas
I ordered Mary Grey Tea, which I hadn’t tried before. It came in a lovely black tin. The tea is delicious. I also ordered Margaret’s Hope Darjeeling as a refill. I was sent two complimentary packets of House Darjeeling, which was a nice bonus. All were beautiful loose leaf teas from an excellent company.
February 27, 2026
Reply from The Tea Makers of London
Hello, Jane
Thank you for your kind review. We're delighted to hear that you enjoyed the Mary Grey tea and that it arrived beautifully presented in its caddy. It's also wonderful to know that your Margaret's Hope Darjeeling and the complementary Darjeeling House Blend were well received.
We're always pleased to include a little extra for our customers where we can, and it's great to hear that you enjoyed exploring a few different teas from our range.
Thank you again for your support, and we look forward to serving you another delicious cup of tea soon.
Many Thanks
The Tea Makers of London
Well informed when subscription is due
Well informed when subscription is due, great service and fabulous tea.
February 19, 2026
Reply from The Tea Makers of London
Hello, Andrea
Thank you for your kind feedback.
We're delighted to hear that you find the subscription reminders helpful and that you're enjoying both the service and our Supreme Earl Grey. With its bright citrus notes and fragrant bergamot aroma, it's a tea we're very proud of.
We truly appreciate your support and look forward to continuing to supply your tea.
Many Thanks
The Tea Makers of London
Great selection of teas at reasonable…
Great selection of teas at reasonable prices. Great service, rapid delivery.
February 27, 2026
Reply from The Tea Makers of London
Hello, Mike
Thank you for your kind feedback.
We're delighted to hear that you enjoyed the selection of teas and found both the service and delivery to your satisfaction. We always aim to provide a wide variety of high-quality teas alongside a smooth and reliable ordering experience.
We look forward to serving you again soon.
Many Thanks
The Tea Makers of London
Really appreciated the fres postage
Really appreciated the fres postage. Quality product.
February 27, 2026
Reply from The Tea Makers of London
Hello, Linda
Thank you for your kind review.
We're delighted to hear that you're enjoying our Peppermint Tea Leaves. With their naturally refreshing flavour and clean finish, they make a wonderfully uplifting herbal infusion.
We're also pleased that the free shipping was appreciated. We hope you continue to enjoy your tea and look forward to serving you again soon.
Many Thanks
The Tea Makers of London
The tea and price is good
The tea is good, but there are problems with delivery and they forget to put in “complementary bags”.
I placed an order for £47, (with a minimum order of £25 for a gift). My wife had the same thing 1 month ago.
February 27, 2026
Reply from The Tea Makers of London
Hello, Laroslav
Thank you for your feedback, and we're pleased to hear that you enjoyed the tea.
We're sorry to hear that you experienced some issues with delivery. If there is anything further we can assist with regarding this, please do not hesitate to get in touch and we'll be happy to help.
Regarding the complimentary sample, we offer a free sample with orders over £25, provided a sample is selected and added to the basket at checkout. As no sample was added to the basket, a sample would not have been included on this occasion. Please feel free to reach out to us when you place a future order and we'd be more than happy to add in an extra sample for you.
Thank you again for your feedback, and we hope you continue to enjoy our teas.
Many Thanks
The Tea Makers of London
My new favourite tea
My new favourite tea, everything I tried has been super delicious, especially the Madagascar spiced chai.
February 26, 2026
Reply from The Tea Makers of London
Hello, Laura
Thank you for your lovely feedback.
We're delighted to hear that our teas have become a new favourite for you, and it's wonderful to know you especially enjoyed our Chai of Madagascar. With its warming spices and naturally sweet honeybush base, it's a truly unique and comforting brew.
We hope you continue to enjoy exploring our range and look forward to serving you again soon.
Many Thanks
The Tea Makers of London
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