Wish I read reviews before I 'purchased' a Powerbank. Website said it was in stock, then radio silence. Followed up after waiting 2 weeks and received generic responses about "... following up with th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Placed an order 2 weeks ago. No response from them regarding dispatch. Email to support went unanswered. Finally called them and the product is out of stock with no ETA despite their website indicatin... See more
I need two phones delivered for my office. They were due for delivery a week later and a day after they were due for delivery i received an email from them saying they were out of stock and that i wou... See more
After a problem with our telephone system we contacted The Telecom Shop for replacement hand sets. The service we received was first class with next day delivery and knowledgeable, helpful and fri... See more
Company details
Written by the company
The Telecom Shop Australia is your home for low cost high quality business IT requirements.
Contact info
2/14 Bonnal Road, Erina NSW 2250, 2250, Erina, Australia
- 1800 90 90 99
- enquiries@thetelecomshop.com.au
- thetelecomshop.com/uk
Helpful
They were just very helpful with matters pre and after my order. Thanks
February 2, 2016
Unprompted review
Great service
the original item I ordered was out of stock, they substituted it with a slightly higher priced one and waivered the difference. Speedy delivery too
January 29, 2016
Unprompted review
Decent range, keen prices, easy to deal with
Found a suitable product easily, ordering process simple, kept me informed about progress, delivered on time.
January 26, 2016
Unprompted review
Fast accurate service
Ordered online on a Sunday, arrived by courier Tuesday morning, well packaged, first class service. Oh and the price was excellent as well.
January 26, 2016
Unprompted review
Very good service
We purchased three phones. When they two of them didn't work properly but this was very quickly remedied and within 72 we had working phones.
The service was very good.
January 22, 2016
Unprompted review
Order for three new telephones for a business system.
The first time I have used this company - as the MD of two insurance broking companies that operate to the highest of standards the first class order system, delivery and product condition were all first class.
A Bell Bell Insurance Brokers Ltd.
January 19, 2016
Unprompted review
Polycom sound station 2
Great product, fantastic service and good price.
Will definitely use company again.
January 18, 2016
Unprompted review
Fast service, product looked brand new
Very impressed, were helpful when I spoke to them before ordering.
January 14, 2016
Unprompted review
Good service and products
Ordering from this company was a simple process. The ordered items arrived in good time and were exactly as described. The bluetooth headsets ordered have really assisted in our office set up.
January 12, 2016
Unprompted review
Helpful, fast, couldn't be better.
Easy to find the product - exactly what I needed, arrived next day and works well - thanks!
December 17, 2015
Unprompted review
Good reliable service
Order was supplied on time and tracking updates were excellent
December 16, 2015
Unprompted review
Why can't all online retailers be like this?!
Great delivery time, item well packaged, couldn't ask for more!
December 9, 2015
Unprompted review
Excellent Telecoms online shop
very happy and never had an issue with their products or delivery. Always a good price as well.
December 9, 2015
Unprompted review
Great helpful company that went above and beyond to fulfill my order.
Great communications. Kept me in the loop all of the time. WHen I could not get what i wanted they upgraded me to a better model at no extra cost. Always use this Company for my telecommunication needs and always will.
December 8, 2015
Unprompted review
Nortel Handsets
Great service.
Ordered online and received handsets within 48hrs.
Although refurbished they looked like new and my customer was happy.
I have bought from Telecom shop before and they will always be the first place I look to when I need telecom equipment.
Keep up the good work.
December 4, 2015
Unprompted review
Thetelephoneshop
Bought a re-con handset. Very good condition and next day delivery. Can't fault them.
December 4, 2015
Unprompted review
Value for money
Value for money phones, however paid for next day delivery and that didn't happen. Didn't have the phones we ordered but they upgraded for free which was good. Didn't receive for one week from order.
December 3, 2015
Unprompted review
Great
Easy to use website, quick to confirm order and really excellent shipping. Received order next day-can't ask for more than that! Well done.
December 3, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.