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See what reviewers are saying
Placed an order 2 weeks ago. No response from them regarding dispatch. Email to support went unanswered. Finally called them and the product is out of stock with no ETA despite their website indicatin... See more
I need two phones delivered for my office. They were due for delivery a week later and a day after they were due for delivery i received an email from them saying they were out of stock and that i wou... See more
After a problem with our telephone system we contacted The Telecom Shop for replacement hand sets. The service we received was first class with next day delivery and knowledgeable, helpful and fri... See more
Company details
Written by the company
The Telecom Shop Australia is your home for low cost high quality business IT requirements.
Contact info
2/14 Bonnal Road, Erina NSW 2250, 2250, Erina, Australia
- 1800 90 90 99
- enquiries@thetelecomshop.com.au
- thetelecomshop.com/uk
Excellent Service
Excellent service, speedy delivery. When they hadn't got the goods in stock they offered me an upgraded model for the same price and dispatched it straight away
December 2, 2015
Unprompted review
Phones
Order two phones on line hassle free and arrived the following day
November 26, 2015
Unprompted review
Wouldn't order again
I need two phones delivered for my office. They were due for delivery a week later and a day after they were due for delivery i received an email from them saying they were out of stock and that i would have to wait. I wouldn't have minded if they said it at the time of ordering, just not a day after they were due!!!!
November 24, 2015
Unprompted review
Outstanding customer service
There was a problem with the delivery company used, but the Telecom Shop bent over backwards to resolve the situation. I am delighted with the product and the price. I would wholeheartedly recommend them.
November 23, 2015
Unprompted review
Nearly what is says on the box.
The order and delivery went without any problems, but a request about a faulty unit some months old has not yet been answered, some week later.
November 19, 2015
Unprompted review
Avaya handset
Straightforward purchase, notified of delivery. Delivered on time and well packaged with correct accessories. Will use Telecom shop again.
November 12, 2015
Unprompted review
Good price and prompt shipment
No reservations in using The Telecom Shop again.
November 6, 2015
Unprompted review
Excellent
Ordered a new telephone for the office, it arrived at lunchtime the next day. I received a confirmation email and another email when it was despatched. Very pleasant delivery man as well. Thank you.
November 5, 2015
Unprompted review
Great experience as ever
I have used the Telecom shop on a few ocaisions, and i find their customer service to be 1st Class, as well as that they have great prices and very quick delivery.
October 30, 2015
Unprompted review
Fantastic service
Very good services and very keen prices. Had to return an item - hassle free and immediate replacement - will recommend and use again !
October 15, 2015
Unprompted review
Reburbish Avaya Phones
I have found that the service is very good when placing our orders for Avaya Phones. They were delivery the next day. They were also a very good price. Stephen and his colleagues are very helpful. If there is ever a problem with goods they replace immediately.
October 15, 2015
Unprompted review
Slow delivery
Good price on plantronics equipment, but the 'Standard Next Day Delivery' took 10 days to arrive. Disappointing.
October 15, 2015
Unprompted review
Very good and reliable
Great price, good quality and efficient delivery! Would definitely use again
October 13, 2015
Unprompted review
after sales service
Had a bit of an issue which was resolved speedily and helpfully by a director. Professional, prompt and genuinely concerned about company's profile. Recommended
October 12, 2015
Unprompted review
Excellent and personal service
Found a product I liked on the website and called for details on additional kit required and compatibility. Great knowledge and service received.
Bought the product on-line and it arrived 48 hours later, well packaged and in perfect condition.
When I was uncertain about setting it up the team was quick to help me get it working.
October 11, 2015
Unprompted review
all fine
ordered a LG LKD-2NS phone, arrived 2 days later, works fine no problem.
Would re-order from them.
October 6, 2015
Unprompted review
Great Service, Great Price
When I needed replacement parts for my phones, not knowing the product that well the staff really helped me source the right item, the prices are great and I would recommend them highly
October 1, 2015
Unprompted review
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