The Tess Group Reviews 237

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional engagement and informative approach, highlighting their ability to make learning enjoyable and accessible. Many people found the user experience to be seamless and well-structured, with clear explanations and effective activities that enhanced their understanding. The trainers are frequently described as knowledgeable, supportive, and skilled at creating a welcoming environment that encourages active participation and addresses individual needs. Consumers particularly appreciate the balanced approach of presentations, group work, and practical examples, which made the courses highly effective and easy to follow.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise trainers, such... See more

User experience

People report positive experiences with the user experience. Customers found the courses well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CSAS/RSAS Accreditation scheme was delivered by Neil Richards. He was very engaging and informative. We were able to crame lots of information in a very short period of time ( while take frequent... See more

Rated 5 out of 5 stars

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more

Rated 5 out of 5 stars

I did the CSAS/RSAS course week commencing 1st-5th September 2025. The trainer was Neil Richards. Course was very well presented, trainer very knowledgeable about his subject area and the materials pr... See more

Rated 5 out of 5 stars

Neil Richards is an amazing trainer! I really enjoyed the class this week (RSAS CSAS) and it was worth my time. He is passionate in training, explains well and gives great real life examples. :)... See more


Company details

  1. Training Centre
  2. Career and Education Provider

Written by the company

TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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Rated 5 out of 5 stars

Intense and informative

The apprenticeship has been intense, even over eighteen months, but the workload has been manageable especially with the help and support of Mark Swales, who has been a rock, and Andy who presented the course with good humour and precision. I would recommend this course to those who wish to bolster their skills in education and learning, but also those who need further education in fundraising and project planning. I wish to thank those involved for all the support and encouragement.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Sports Coaching

This apprenticeship was amazing and the tutor was incredible, there was so much support and every meeting was really positive. The help for the EPA was great, I never felt left to figure anything out for myself and was encouraged to ask for help whenever which made every single assignment and the EPA so much easier, I really enjoyed learning about each topic and gaining new knowledge, which has helped me so much. My tutor was so helpful and I knew I could ask him for help whenever.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Neil was great

Neil was great. He made the Chapter 8 course very enjoyable. He was a great and knowledgeable man. The course went very well, would highly recommend.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Top class Trainer, would greatly recommend!!

I'd Greatly appreciate and valueued the time training with my trainer Neil during the CSAS/RSAS course, he had great subject knowledge and experience which helped to aid my understanding of the course. Felt that I was well supported and encouraged throughout cours, great use of training materials and power points kept all students interested and engaged would greatly recommended Neil as he was instrumental in getting us though this course.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent RSAS / CSAS course

An excellent RSAS / CSAS course.
Very well delivered by Neil, his professionalism shone through, he delivered the lessons in a logical sequence and shared a wealth of knowledge and experience, after spending over two decades in the field of the policing community. He was also very supportive, both during and after classroom hours.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

CSAS / RSAS Course

A really good Community & Railway Safe Accredited Scheme Course, learnt a great & vast about of knowledge and taught with amazing support from Neil Richard’s, giving extra support when needed and had great knowledge in the subject.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS accreditation course

Great experience completing a CSAS/RSAS course by Tess Group. Course trainer, Neil Richards executed clear and concise way of teaching, good support & ensuring adequate learning for the class. Really enjoyable course. Thank you Neil!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

CSAS/RSAS

I have just finished completing my CSAS/RSAS course today delivered by Neil. The course was delivered with great efficiency and contained a lot of fun learning. Some great group learning and discussions. I would highly recommend the course and the trainer.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

RSAS/CSAS

Neil was a genuinely an amazing teacher and went through the course extremely well. Would be more than happy to do it all again as long as he's teaching.

November 10, 2023
Unprompted review

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