The products are quality, doing what the company says they will. Order arrived promptly.
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Review summary
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Reviews shaping this summary
Easy to navigate the site, quick dispatch once the order was placed. Quick freight time. Great experience.
Easy to order and prompt delivery of ordered item only complaint is that they are out of stock in a lot of items for seperation toilets.
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... See more
Company details
Written by the company
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Contact info
130-132 Freight Drive, 3062, Somerton, Australia
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4.5
Excellent
551 reviews
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Thetford all the way
First thing I noticed was that it worked for me not like other brands. I have been using Thetford now for 12 months all products are very easy to use. I would recommend using Thetford for all, price wise very efficient compared to other brands.
March 7, 2024
easy to navigate the website and very…
easy to navigate the website and very prompt service
March 12, 2024
It was easyto order on line and the…
It was easy to order on line and the confirmation text for added safety.
March 12, 2024
Easy access to website and products
Easy access to website and products. Prompt service.
February 27, 2024
Easy experience to purchase.
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an eye out for specials which always seem to be excellent value.
March 6, 2024
The Website was easy to navigate and I…
The Website was easy to navigate and I was able to get products that were unavailable in store and delivered within a reasonable timeframe and competitive price.
March 6, 2024
Great Product, Great Price
I was very happy to find the Thetford Grey Water treatment at a great price on their website and ended up getting 2 delivered to my door in just a few days. No fuss, and kept up to date about delivery. Very professional and I will repeat next time 😊
February 26, 2024
Delivered fairly quickly with all…
Delivered fairly quickly with all products intact and good condition. Haven't had a chance to use the product thus far
February 12, 2024
The product I wanted was easy to find
The product I wanted was easy to find, competitively priced and the depatch speed was excellent.
The website was easy to use for someone not really technically savvy. Thanks for great customer service yet again. As a return shopper your consistent customer approach is appreciated.
February 19, 2024
Dealing with Thetford
Dealing with Thetford has been nothing but brilliant. I've had to speak to them with some issues and they have been very helpful and very easy to deal with. Prompt arrival of my packages were 5 star
February 12, 2024
Great folk at Thetford
The folk at Thetford were extremely helpful.
Our experience was marred by the logistics company that dealt with the consignment.
January 29, 2024
First time not happy
First time not happy. Ordered pink spray and got foam plastic cleaner instead
January 24, 2024
Very promp service great communication..
January 22, 2024
Had issues with online ordering
Had issues with online ordering, 1 phone call fixed it and away we went
January 30, 2024
Good quality product,prompt delivery
Good quality product,prompt delicery but could not track shipment.
January 18, 2024
order shipped late and to the wrong…
order shipped late and to the wrong address. Trying to track this item through support took days after days with little to no response. We did locate the package but more then a week after the order was delivered and initially enquired about.
Product was good quality however the service and dispatch was average at best.
January 11, 2024
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