Tickets came through the same day to my email no problem, the scan took few times to work but happy get through the MCG great seats. Will definitely use again. I was able to purchase two tickets... See more
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Company details
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Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
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Was apprehensive ordering from a third…
Was apprehensive ordering from a third party site but tickets arrived promptly and were as ordered.
A1 First time purchaser, SOLD!
I was sceptical about these tickets on ticket merchant BUT the seats were amazing - second row - at an amazing price! I thought I had been put in the wrong spot. The secure payment - PayPal - was why I decided to buy off the site, rather than just straight credit card.
Can't fault it
Can't fault it, had way to much of a good time, If all the chairs were replaced with recliners would obviously be the next step (if always striving forwards) 😅
Electric energy!
Thank you Jimmy Carr
Epic✨
Best comedy show
This was the best comedy show I’ve even been to, laughed the whole night! Great seats
Booked tickets August last year
Booked tickets August last year for this show to see Jimmy Carr and cause we don't get out much due to a busy life it was an awesome experience. My wife and i could not stop laughing. Thank you for helping make this night happen.
Found the tickets at a great price
Found the tickets at a great price, the Ticket Merchant site was easy to navigate and the e-tickets arrived shortly after the purchase. Minimum fuss and bother.
Buying process was quick and easy and…
Buying process was quick and easy and then getting the tickets was also easy
The seats and pricing was very fair compared to many events recently
Great All Round Experience
Easy process to purchase tickets online. The event was fantastic! Jimmy was hilarious and the venue was clean. Very good security and both my wife and I felt safe throughout our time at John Cain. Additionally the staff were very friendly and accommodating. Great job Ticket Merchant!
Painless booking. Affordable tickets
Tickets were closer to the stage than we were expecting. Incredibly painless ticket booking process. So relieved to see Afterpay was available for payment. Show was completely hilarious. Best night out!
Easy
Easy, seamless transaction, easy seamless receipt of ticket, easy seamless attendance with digital ticket. Straight forward and no dramas. Thanks!
Spectacular Jimmy Carr at John Caine arena on…
Saw Jimmy Carr at John Caine arena on Wednesday night. The venue was great and our seats were incredible! Jimmy was on stage for almost two hours and did not disappoint. Funny, quick witted, engaging, wickedly inappropriate at times and intelligent, all rolled into one. My cheeks were aching by the end of the show from all the laughter! Highly recommended entertainer and venue.
Totally recommend Ticket Merchant
I checked out the website to make sure it was legitimate. Was easy to use and appreciated that we could get Jimmy Carr tickets the day prior to his Melbourne show. Totally recommend using Ticket Merchandise
Easy transportation
Easy transportation, show was on time and Jimmy Carr was controversially funny as usual😂
It was more than I hoped for
It was more than I hoped for. He was amazing, funny, he just flowed. I have watched heaps of him on YouTube but he exceeded all my expectations. It was brilliant. The seating was great, the screen was perfect and he was amazing.
Loved Jimmy Carr
Loved Jimmy Carr, felt all the emotions!! Great venue, great atmosphere, lots of laughs
The atmosphere was amazing
The atmosphere was amazing, the artists A.R.T and Josh Tatofi were so good we didn’t want it to end. The staff were amazing and were very helpful, A great night that we will definitely remember thank you for a great night.
Was sceptical but glad I used them
Was sceptical but glad I used them. Couldn’t get tickets to something and so used Ticket Merchant and got front row seats. No problems with the tickets annd received them before the show. Easy to use website. Had to contact customer service by email and got a reply that answered perfectly. Have now bought again for another sold out show I missed getting tickets too
Mumford & Sons were brilliant
Mumford & Sons were brilliant, great acoustics also at Rod Laver Arena
Very fast and easy,amazing…
Very fast and easy,amazing performance,I will definitely be back good feed back
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