Good day, I have no clue about this company or app, I just went into Facebook, cluck on the link for Shein, that's how I came to your company, out of ignorance I just click and answered the questions... See more
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See what reviewers are saying
After a payment was taken from my account without my knowledge, I contacted the team through web chat. I spoke to Van who was very helpful with my query and processed a refund straight away, very help... See more
I was enrolled in a membership without my consent, and 17.5 euros have been deducted from my account every month for 3 months, without my knowledge. I never actively signed up for their membership pro... See more
Company replied
I had an issue that required some troubleshooting, and the support team walked me through it step by step. Their patience and knowledge were truly impressive.
3.9
Great
246 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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nice support
my problem has been resolved pretty quickly, and i am greatful for that
March 22, 2024
Unprompted review
A big Fraud
On facebook heathrow lost baggage claim for £2 payment went to this guy! Fraud and scam. Trust me, never share your bank details anywhere.
January 4, 2024
My mother in law was scammed from this…
My mother in law was scammed from this website. She even did not know how this happened, but for 5 months they charget 16 euros every month.
October 19, 2022
Unprompted review
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