The Trade Centre Wales - Merthyr Tydfil Reviews 

237
TrustScore 3.5 out of 5

3.6

Pant Industrial Estate, Pontsarn Road, CF48 2TN Merthyr Tydfil, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was seen today by Rhys. He was very helpful and patient and answered all my questions thoroughly. Anazing service and a very happy customer.

Rated 5 out of 5 stars

I didn’t feel pressured, a great amount of choice of vehicles. Nice sales people but have to give a shout out to Johnathan Williams the gentleman who handled the collection of the car I bought this mo... See more

Rated 5 out of 5 stars

The experience from the moment I walked in was outstanding. I was very happy with everything I was shown and the way they treated me and talked me through things was superb if I was to ever get a new... See more

Rated 4 out of 5 stars

Had a great customer service experience at the Pontypridd trade centre wales .. all the staff where very helpful .. special mention to Robyn and the lady who was with her training ( I forgot her name... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.


Contact info

  • Pant Industrial Estate, Pontsarn Road, CF48 2TN, Merthyr Tydfil, Wales, United Kingdom

  • 01685 371177

3.6

Average

TrustScore 3.5 out of 5

237 reviews

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3.6

All reviews

(237)

3,372 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good

Really great and friendly service. Was a really laid back experience where getting my car was made incredibly easy. They answered all my many questions and put me at ease. Can’t fault it at all! Thanks to Kelly for helping me find my first car! :)

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

I have to say trade centre Wales …

I have to say trade centre Wales merthyr have been brilliant! We had to wait for my licence to come back which took a long time during Covid 19! I love a car up there and they actually kept it for the whole duration I had to wait for my licence . I had weekly check ins and emails with them trying to help me make the process faster! Finally got my licence today! And waiting to collect my car .. thank you so much trade centre merthyr brillant service so helpful

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

I was very happy with the way I was…

I was very happy with the way I was treated at tcw in Merthyr Tydfil. The staff there were very pleasent, they were all very careful with the covid precautions that were in place. Would recommend them to my friends .

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Spot on

Very professional, did me a great deal, car was in very clean and serviced condition. Lovely friendly people too.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service and the young lady…

Very good service and the young lady that looked after us was tuned in to what we wanted, she took notes of what we needed and then when we asked to be left to look around ourselves she said fine ill come back and help you more. Overall she was very helpful.....Excellent service

September 2, 2020
Unprompted review
Rated 3 out of 5 stars

Have always used tradecentre to by my…

Have always used tradecentre to by my cars and we are always happy with what we have received the only thing that did bug me a bit this time was the short mot on my vehicle.
We did arrange for me to bring the car back and get a fresh mot but by my surprise had a phone with in a two hours telling me that I could mot the the car my end and send them the receipt for the total value of £35.00 there is no way In Bristol you could get an mot that cheap let alone if the mot fails feel a little fobbed off as the salesmen did say they would mot and sort any problems if the mot failed on my car.
Just goes to show all you care about is money and the customer isn’t looked after like you state typical car salesmen in my eyes would appreciate being contacted about this to get this matter dealt with to favour me instead of your company thanks

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

I went there with my daughter not…

I went there with my daughter not really knowing what car I wanted. Colin the salesman managed to find me a car which I'm delighted with, entertain my daughter and put up with my indecision. The man deserves a medal.

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

Dylan was really polite and friendly

Dylan was really polite and friendly, he was really helpful with information on the cars. Our car purchase was really smooth from start to finish and he did all he could to make us happy. Thanks very much.

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Connor, Matthew, Nicky and Peter were absolutely amazing with me. They made everything so easy and made me feel at ease buying the car. I would 100% recommend this site.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Renault Modus to VW UP

We part-exchanged our car which still had finance on it for a newer more efficient model for us; the experience was easy and we came to an agreement which was perfect for us!
Our seller, Steph was an amazing help, couldn't do enough for us (however many times I changed my mind), she explained all we needed with a can do attitude, so a special thank you to her for making our experience so simple and pleasant.

August 29, 2020
Unprompted review

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