I was seen today by Rhys. He was very helpful and patient and answered all my questions thoroughly. Anazing service and a very happy customer.
Location
Switch locationPant Industrial Estate, Pontsarn Road, CF48 2TN Merthyr Tydfil, Wales, GB
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See what reviewers are saying
I didn’t feel pressured, a great amount of choice of vehicles. Nice sales people but have to give a shout out to Johnathan Williams the gentleman who handled the collection of the car I bought this mo... See more
The experience from the moment I walked in was outstanding. I was very happy with everything I was shown and the way they treated me and talked me through things was superb if I was to ever get a new... See more
Had a great customer service experience at the Pontypridd trade centre wales .. all the staff where very helpful .. special mention to Robyn and the lady who was with her training ( I forgot her name... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Pant Industrial Estate, Pontsarn Road, CF48 2TN, Merthyr Tydfil, Wales, United Kingdom
- 01685 371177
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Staff were very helpful very polite
Staff were very helpful very polite. When I needed to make changes staff were very helpful. The only point moving forward is that there was little to no petrol in the car it was raining and needed to go straight to a petrol station as it was on orange
Had a great experienced sales person…
Had a great experienced sales person show me around the cars, Stephanie. I never felt pressured At any point during my visit. When I decided on a car the process was quick and simple and on collection they even sent off the log book and sorted out the tax, had an amazing deal on the car and am more than happy with my experience, well done trade centre Merthyr, I will definitely be visiting again
Helpful staff
Connor who helped us find the right car was very friendly and helpful. He made the whole process much less stressful for my mother who was purchasing the car. His help was very much appreciated.
Excellent service from the sale of…
Excellent service from the sale of vehicle to final handover, every effort was made to ensure complete customer satisfaction. A special thanks to Colin, Ross and Matt who made this an excellent all round experience.
Fabulous service with jay and nicky…
Fabulous service with jay and nicky cant fault it,happy with my new car
Staff was excellent and extremely…
Staff was excellent and extremely helpful and was able to give a lot of information about every car I was interested in. We picked the car that was right for us. A very happy customer
very helpful an friendly guys dont take…
very helpful an friendly guys dont take long to help out with car great service
We met a number of extremely helpful…
We met a number of extremely helpful staff over the course of three visits before i purchased my first car at an amazing price and very good quality. Would definitely recommend them to friends and family.
The staff provided a fast and efficient…
The staff provided a fast and efficient service and were very knowledgeable and could not do enough to help, for which I was very grateful.
Sales guys were excellent well…
Sales guys were excellent well presented good knowledge polite and very helpful.Business managers were great and contacted me promptly and on the day recieved the car within 10 minutes of my arrival
Top Class Service
Can’t thank these guys enough for the help in financing a new motor. Friendliest branch I’ve ever been to.
Made it so easy to buy a car
Made it so easy to buy a car, kept us updated all the way through the process!
First Car Shopping
We came looking for my first car and the staff were very helpful and not too overpowering like other car sales showrooms. The manager understood that we had a budget and was very flexible in getting us a good deal. They also agreed to hold the car for us until close to my birthday which was very helpful to us. Since then we have returned twice to sort out documents and pay in full. On the day of collection it was evident that the battery on the car was low, but instead of letting us drive off and pay for a new on ourselves they replaced it, which was very kind of them. On a whole our experience at TCW part exchange outlet has been very professional yet friendly and they helped us to get my perfect first car. Couldn’t have asked for a better shopping experience or customer service!
friendly and helpful!
very friendly and courteous and…
very friendly and courteous and helpful. would definitely return for my next car
Really helpful staff I explained I have…
Really helpful staff I explained I have mobility issues and they helped me find a car I drive with those issues they new I had a budget and even though the car was slightly out of that budget they dropped the price to what I could afford and put a brand new mot all in all a straight forward process I put a deposit down on a Saturday and collected on the Monday car was ready filled a few forms done tax ect all done no problems staff were really helpful
We recently purchased a used car at…
We recently purchased a used car at Trade Centre Wales (Merthyr Tydfil). We went there not with the intent of buying the first car that we saw. But Connor, the Salesman, which we highly praise, was very good and he went out of his way to please us. He couldn’t do enough for us.
We’re very pleased with the car and all TCW staff were extremely helpful. The process was very quick and straightforward. We would recommend Trade Centre Wales to our friends for their professionalism and courtesy.
Very quick and good service 😊 thank…
Very quick and good service 😊 thank you very much
Great service
Great service, friendly and fast. Left with a new car the same day!
Excellent service friendly staff
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