The Trade Centre Wales - Merthyr Tydfil Reviews 

237
TrustScore 3.5 out of 5

3.6

Pant Industrial Estate, Pontsarn Road, CF48 2TN Merthyr Tydfil, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was seen today by Rhys. He was very helpful and patient and answered all my questions thoroughly. Anazing service and a very happy customer.

Rated 5 out of 5 stars

I didn’t feel pressured, a great amount of choice of vehicles. Nice sales people but have to give a shout out to Johnathan Williams the gentleman who handled the collection of the car I bought this mo... See more

Rated 5 out of 5 stars

The experience from the moment I walked in was outstanding. I was very happy with everything I was shown and the way they treated me and talked me through things was superb if I was to ever get a new... See more

Rated 4 out of 5 stars

Had a great customer service experience at the Pontypridd trade centre wales .. all the staff where very helpful .. special mention to Robyn and the lady who was with her training ( I forgot her name... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.


Contact info

  • Pant Industrial Estate, Pontsarn Road, CF48 2TN, Merthyr Tydfil, Wales, United Kingdom

  • 01685 371177

3.6

Average

TrustScore 3.5 out of 5

237 reviews

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3.6

All reviews

(237)

3,384 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't recommend Merthyr trade centre…

Couldn't recommend Merthyr trade centre Wales enough, was kept up to date at all times in with regards to the new car, massive thank you to Matthew and the rest that helped me from start to finish with the finance process, brilliant service.

July 26, 2020
Unprompted review
Rated 3 out of 5 stars

The centre on first look was great

The centre on first look was great, the staff at the time of looking for a car were second to none, they bent over backwards to help find a car that was right.
sadly that was where it stopped once they thought a suitable car was found they changed towards you, and you are no longer that special person, things from then get slower and you are left just waiting for long periods with no real reasons.
I would go back as their cars are very nicely presented.

July 18, 2020
Unprompted review
Rated 1 out of 5 stars

Sales manager will say anything to sell

Sales man blatantly lied to sell the car! I was unsure between two cars as one was serverly scratched so the sales man said hed be able to fix it but they didn't have same colour there. When booked it back in they wouldnt fix the scratches as claimed it wasnt agreed when bought. When spending this kind of money you expect atleast to look good. Stuck in a long finance agreement with a scratched up car. Was the hardest sale ive ever seen on warenty obviously they must make commission

July 16, 2020
Unprompted review
Rated 4 out of 5 stars

My only problem was the wait

My only problem was the wait. We were waiting for quite some time but I could see that the staff were very busy and doing their best.
Other than that the service was good. the car was eventually ready and I was happy with the car. and the how clean it was.

July 9, 2020
Unprompted review

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