Life saving piece of equipment-truly. I had APR salvage surgery with a VRAM flap and thankfully had heard about this cushion otherwise I wouldnt have been able to sit atall for at least 8 weeks! I a... See more
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Would like to see the the ability to purchase an inflation valve on it's own, rather than have to purchase a 'maintenance kit' which has to be supplemented in order to obtain the required part. Custom... See more
I recently bought this cushion in April 2026 for my daughter. She had recently given birth and experienced a 3rd° tear. This cushion has enabled her to sit comfortably as nothing else worked for he... See more
The Valley cushion is absolutely necessary after surgery. It is very helpful to tolerate the pain and aid the healing. Unfortunately, we had a problem with delivery: the company promised next-day deli... See more
Company replied
Company details
Written by the company
The only pain-management system proven to alleviate pain and discomfort in the perineal area. Unlike other inferior cushions, The VALLEY® Cushion promotes blood circulation, lymphatic drainage and wound repair meaning a quicker healing rate. The VALLEY® Cushion will enable you to sit again with ease and comfort!
Contact info
Unit B Maunside, Greenlines Ind. Est. Hermitage Lane, Mansfield, NG18 5GU, Nottinghamshire, United Kingdom
- 01623 400661
- info@valleycushions.co.uk
- thevalleycushion.co.uk
4.6
Excellent
51 reviews
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Cushion brilliant, delivery less so.
The Valley cushion is absolutely necessary after surgery. It is very helpful to tolerate the pain and aid the healing. Unfortunately, we had a problem with delivery: the company promised next-day delivery, but it took 12 days, because they didn't pay the correct postage! Ordered a new cushion after 5 days; this time it did arrive the next day with a courier company.
October 6, 2023
Reply from Thevalleycushion
Hi Ruth,
Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.
Regarding the delivery issue, the service (and postage paid) was the same service we use for all our cushion return labels and several orders we sent out, before and after yours, that got to the recipient on time without any issue or problems regarding unpaid postage. We are sorry for the delay it caused and as soon as you brought it to our attention we sent out another cushion on a more expensive courier service at cost to us. We aim for next-day delivery but we do not guarantee or promise this as once it has left our hub it is out of our control.
We put in a complaint in with Royal Mail regarding the lost order and as soon as that happened the "unpaid postage" issue arrived which was very convenient for Royal Mail.
Again we apologies for the inconvenience this caused to you.
Kind Regards
The VALLEY Cushion Team
Great product and fast service
June 4, 2023
Reply from Thevalleycushion
Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.
Great product and service
Swift delivery, brilliant product and very positive feedback from the user. Thank you, the Valley Cushion has been (almost!) a lifesaver!
May 9, 2023
Reply from Thevalleycushion
Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.
Reply from Thevalleycushion
Thank you for your feedback, and we are happy that you got the comfort you needed.
Kept well informed
Kept well informed, would have give it five but got charged for deliver for a charity group.
March 14, 2023
Reply from Thevalleycushion
Thank you for your feedback, if ordering through our website our shipping cost are automatic. If you would like to order from us in the future then give us a ring or send an email and we will see what we can do.
Excellent service and product.
Easy ordering process and delivery was as stated.
A little disappointed at the cost of delivery - most organisations waive paying delivery when you are spending that much money - but it was quick, efficient and I needed it in a hurry.
The cushion works perfectly - relieving pressure in the tailbone area following surgery in that area.
My only comment would be - can the valves have dust caps to protect them.
February 23, 2023
Reply from Thevalleycushion
Thank you for your feedback, we will definitely look into it.
Dispatched and received promptly
Dispatched and received promptly, though only to be expected for such a costly item. Marked down because I never received an invoice for my purchase, either online or in the box.
February 6, 2023
Reply from Thevalleycushion
Thank you for your feedback, would you like me to send you an invoice via email?
Valley cushion - worth every penny!
This cushion has made such a difference to my pain / discomfort when sitting. I literally take it everywhere and it was a lifesaver on my recent long haul flight to Australia from the UK. Highly recommend!
January 16, 2023
Reply from Thevalleycushion
Thank you for your feedback, I'm glad the cushion worked for you on your flight.
Recommend it for
Very happy to have used the services of the “ Valley cushion “ online as I couldn’t find anyone in the hospital environment who could provide it when I needed it.
It is easily used at home on any chair and relieve temporary the pressure while in a sitting position.
The customer service was perfect and information clearly explained. Next day delivery once ordered online even during holidays time.
December 13, 2022
Reply from Thevalleycushion
Thank you for your feedback, and we are happy that you got the comfort you needed.
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