Thevalleycushion Reviews 

51
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Life saving piece of equipment-truly. I had APR salvage surgery with a VRAM flap and thankfully had heard about this cushion otherwise I wouldnt have been able to sit atall for at least 8 weeks! I a... See more

Rated 4 out of 5 stars

Would like to see the the ability to purchase an inflation valve on it's own, rather than have to purchase a 'maintenance kit' which has to be supplemented in order to obtain the required part. Custom... See more

Rated 5 out of 5 stars

I recently bought this cushion in April 2026 for my daughter. She had recently given birth and experienced a 3rd° tear. This cushion has enabled her to sit comfortably as nothing else worked for he... See more

Rated 4 out of 5 stars

The Valley cushion is absolutely necessary after surgery. It is very helpful to tolerate the pain and aid the healing. Unfortunately, we had a problem with delivery: the company promised next-day deli... See more

Company replied

Company details

  1. Medical Equipment Manufacturer
  2. Hospital Equipment and Supplies Store
  3. Medical Equipment Supplier

Written by the company

The only pain-management system proven to alleviate pain and discomfort in the perineal area. Unlike other inferior cushions, The VALLEY® Cushion promotes blood circulation, lymphatic drainage and wound repair meaning a quicker healing rate. The VALLEY® Cushion will enable you to sit again with ease and comfort!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.6

All reviews

(51)

22 reviews in the last 12 months

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Rated 4 out of 5 stars

Under Inflated!

Would like to see the the ability to purchase an inflation valve on it's own, rather than have to purchase a 'maintenance kit' which has to be supplemented in order to obtain the required part. Customer service team were very helpful in achieving the correct outcome....just a bit too long winded and possibly over complicated!

August 14, 2025
Rated 5 out of 5 stars

Satisfied customer.

This is my second valley cushion,the first I had for almost ten years,but it was leaking and unrepairable.
I think the cushions are very expensive,no wonder there is a rental option,for short term needs.
But I find this best for my condition so have to accept the cost and put it into context.

August 4, 2025
Rated 5 out of 5 stars

Professional service and fabulous…

Professional service and fabulous product, really helped my wife

April 1, 2025
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

This cushion was for my son who has…

This cushion was for my son who has just undergone a cancer of the bowels operation which ment that he was unable to sit but having a vally cushion solved this problem and has aided him greatly I would strongly recommend your cushion if there were 10 stars you would get the thank you very much for making such a difference to my sons recovery

February 25, 2025
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Male AUS surgery review

Great customer service, delivered on the date I asked for and hugely helped after male artificial urinary sphincter surgery. Would definitely recommend!

February 25, 2025
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Comfort post op

Excellent product and very swift service.

October 1, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Great product

Ordered online on Mon pm and delivered on Weds am. Great help for my daughter. This is the 2nd time she has needed the pillow and we would recommend it. Easy instructions given for return. Thank you so much.

September 9, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Perineum

I had an operation for a (deep) perineal abscess and the aftermath was painful, to say the least. I couldn't sit at all. But after some research, on the web, I discovered your company and the miraculous "Valley Cushion." Sitting comfortably, an action taken entirely for granted in normal life, again became possible. It will be some time before healing is complete but your cushion is making the process a whole lot more bearable. A wonderful product!

September 2, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Greatcustomer service

Good customer service. Very helpful when I telephoned with my queries. Cushion does what it says.

August 8, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Incredibly quick service

Incredibly quick service. Ordered Friday and delivered the next day.

August 8, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

The Valley Cushion is an amazing invention!

I hired the Valley Cushion for an initial 3 weeks for my daughter after having a difficult birth, I had discovered how doughnut ring cushions can cause pressure and healing problems by disrupting circulation. She couldn't believe the help it gave her and asked if she could hire it for an extra 2 weeks. We then realised that her pain was not caused by soft tissue damage, but pelvic bone and tendon stretching as she is of small build. After the extra fortnight, she was still in pain and I took advice from the Valley Cushion people on the phone. They very kindly sold her cushion to me at a reduced price as sometimes these pains can take months to resolve. They are a very small company and I found their website a little difficult to input our circumstances but they are available on the phone and can find your details/history quickly by address etc. This very clever invention is worth every penny, for all types of post operative injury and absolutely of high quality.

June 5, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that your daughter got the comfort she needed from the cushion.

Rated 5 out of 5 stars

Made a difference

Made a difference

June 5, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Great service.


Great service.
Delivery was next morning.
Cushion helped with recovery after a forceps delivery and two weeks was the right length of time.
Return was easy and given good information on how to do.

June 5, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

A cushion for my father's pain.

I needed a cushion for my father to assist with pain relief and received it the next day. After using it, my father said the cushion is a tremendous help. Thank you Thevalleycushion! Highly recommended.

May 1, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that your father got the comfort he needed from the cushion.

Rated 3 out of 5 stars

For the real cost I expected something…

For the cost of £226 plus £8.40 postage I expected something better. I could have bought a rubber ring to do the same job and for next to nothing in cost. Not happy

March 25, 2024
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Reply from Thevalleycushion

Thank you for your feedback.

We do have an article on our website about the risks of a 'ring' cushion: “Doughnut-type devices are believed to adversely affect lymphatic drainage and circulation, and thus are likely to cause rather than prevent pressure ulcers (AHCPR, 1992).”-Royal College of Nursing. ‘Pressure Ulcer Risk Assessment and Prevention’2001. www2.rcn.org.uk/__data/assets/pdf_file/0003/78501/001252.pdf.
We also have an article about the design and background of the cushion.

We do recommend hiring the cushion first to see if it will give you the relief that you desire before committing to purchasing one.

Kind Regards,
Steph, The VALLEY Cushion Team

Rated 1 out of 5 stars

Ridiculously expensive.

Ridiculously expensive.
Not found helpful.

January 29, 2024
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Reply from Thevalleycushion

Hi, Thank you for your feedback.
Unfortunately sometimes The VALLEY Cushion doesn't have the desired effect depending on the condition it was being used for or the location of the condition. That is why we recommend to hire the cushion first to see if it will give you the relief that you desire before committing to purchasing one.
We are happy to discuss any concerns you may have about The VALLEY Cushion and how it can be used for your condition.
Kind Regards,
Steph, The VALLEY Cushion Team

Rated 5 out of 5 stars

Very prompt delivery.

January 18, 2024
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

Rated 5 out of 5 stars

Incredible service from start to…

Incredible service from start to finish. The cusion itself was invaluable for my husbands pain relief . Excellent procust with friendly, professional staff.

November 1, 2023
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Reply from Thevalleycushion

Thank you for your feedback and we are so glad that you got the comfort you needed from the cushion.

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