Vasstech Reviews 

Where to start? I live in North Wales, my son in Darlington, I am retired, my son works full time, I am his designated P.A.
He had been working in London, on return his Audi had a smashed window, as the MOT was due, I looked around for a garage that could work with the model and found Vasstech Darlington. From the start NIOMI looked after me, she found details of recovery drivers (the car wouldn't start) she advised, corresponded, telephoned, emailed, took and sent pictures, quoted and requested and made every step of what could have been a tortuous journey stress free. Thank you Niomi, thank you Vasstech DARLINGTON from a very happy and relaxed Marion

Had fault with our Toyota Aygo and took into Vasstech today 20th March and they managed to correct fault same day without any fuss. Brilliant service and had car back within 3 hours. Thank you so much.

Completely misdiagnosed my A8's turbo overboost issue, P0234. Can't have looked at the turbo, and immediately wrote it off as carbon deposits clogging the vanes, requiring a new turbo and a massive 5k+ quote to repair the car with other parts required which naturally gave me a bit of a shock and I left the place feeling deflated. Luckily, I'm stubborn.

Found a great garage, got the turbo removed to rebuild it as I was abroad - the turbo shop then called me to tell me it was in great condition, no carbon deposits and zero oil issues, just needed a new actuator, as I originally said when taking the car to Vasstech - so pointless expense to me based on their word. Decided to handle the issues myself upon my return, and fixed everything on the 5K+ quote for £600.

Front staff middling, terse, uninterested. Mechanic, who I had to ask to speak to, nice chap, utterly wrong and caused me more expense than was required. I just worry that any other customer would have wrote off their car as not worth fixing due to bad advice.

Had a brilliant experience with Vasstech Darlington after my SUV was advised, by the main dealer, to have an oil leak & would cost mega bucks to rectify. All the staff at Vasstech were extremely courteous & helpful & my vehicle was inspected promptly. Advised to return the vehicle the following week for a second inspection & informed there was no evidence of a current oil leak. Despite spending time & effort, I was advised there was no charge to which was amazed. I would recommend Vasstech Darlington 5* as they are genuine & efficient & a pleasure to deal with.

Vastech are fantastic
Can’t praise them enough.
Wouldn’t consider taking my car anywhere else. They are the best

First time using Vasstech. Very friendly and helpful. Prompt service will definitely recommend Vasstech to anyone.

just now
New
From start to finish vasstech dealt with a big fault with my car very professionally the girls taking the calls and emails where superb in contacting the warranty and getting things done as smoothly as possible, the mechanics are superb spotting faults I never knew existed without these guys I think I would still be chasing problems with my car, I couldn't recommend this company more highly, you pay for what you get and it was money well spent, I didn't get this service from the audi garage so I'm glad I used them, keep up the good work guys.

Great service from a knowledgeable company who specialise in my case Skoda. Knew exactly what was required and price agreed before work carried out.
Rear diff box removed o/hauled and replaced. Top Job👍👍👍👍👍
(Northallerton branch).

This is the first time we have used Vasstech, Northallerton. What a find, they are professional, very helpful and friendly. First class

Efficient, friendly service and could not have done anymore to help. I would highly recommend this business based in Northallerton.

Have used Vasstech Northallerton for 10+ years for servicing my cars. Got good service with reasonable bills plus explanations as to why costs were incurred. Everything you would expect from a local company.
December ‘24 showed just how good they are! Got an icon showing gearbox fault on 20 December afternoon. They were painting the Worksop floor , so officially closed, but,” Bring car down, and we’ll do what we can”. Quick check reassured me no gearbox problem, but booked car in for full diagnostic check in New Year.
Result fault gone, nothing present except faulty rear brake light bulb. Bill for bulb replacement!
Really satisfied customer.

Always willing to go above and beyond, wouldn’t go anywhere else.

Absolutely first-class. Friendly and professional. Sorted the problems with my Up!’s lighting system without any issues at all and at a very competitive price for the job. Would certainly recommend to others and will be back. Thank you!
Christina

Quick to diagnose my issue and very quick to fix, had this experience as few times now and can easily say they’re the best garage around. Always got your best interests at heart.

Once again Vasstech gave a great service and fast turn around on my wife’s touran. From the ladies on the service desk to the workshop staff were all brilliant. Many thanks and would highly recommend this company.

Neil Woodley.

We've used Vasstech in Knaresborough since we bought our first Audi in 2012.

We've always found them to be more than fair with pricing, particularly for diagnosis which is normally potentially contentious. On top of that, the team which has been remarkably consistent are always pleasant to deal with.

Yesterday, I asked them if they'd consider a warranty repair on a part they fitted 18 months ago? Not only did they do the job at no charge but they changed both sides for me to be sure I'd have no further problems.

I can't think of another place to go with a more customer focussed approach.

Well done Vasstech, see you next year.

I have taken my cars to Vasstech since they first opened and have always had excellent service from them. This time it was for an MOT for my Skoda Enyaq. Completed on time. I will be returning to them.

2nd visit to Vasstech Northallerton with my wife’s Audi S3 for Service and Mot,
Absolute pleasure to deal with, all the team are amazing to deal with, I’ve been in the trade 29 years and am very fussy but expectations exceeded, Highly recommended

Vasstech came highly recommended when others, including a main VW dealership, were unable to correctly diagnose or fix a problem with the locked component protection system on my VW Polo. Not only did Vasstech at Northallerton quickly diagnose the problem, but also fixed it within around 90 minutes and at a very reasonable cost. I was delighted with the exceptionally good service from the extremely knowledgeable, helpful and friendly staff at Northallerton and would most definitely recommend Vasstech Northallerton without hesitation. Thank you!

Used to recommend these guys when I worked for Volkswagen as a sales exec as they were local and cheaper than our in house servicing. Now regret making those recommendations, couldn't even put my car back together after changing s wheel bearing and denied any liability. Simply tried to charge me more to have it put right. Won't be returning and will continue to spread the word of how unhelpful they were. To make matters worse once I got the bill they were actually very expensive