Vasstech Reviews 

Just took my VW Caddy in for a glow plug replacement and I was initially quoted £75, they actually only charged me £45 as it didn’t take them as long as it could have. Vastech Teesside, Libby and Abby have restored my faith in the garage world. Staff friendly, Staff efficient and Staff with integrity WOW!!!

VW T4 2.5 From the start they were polite and helpful. My VW T4 had lost about 50% power after the timing belt was changed elsewhere. Lots of garages wouldn't touch it. Vasstech knew what the problem was (fuel pump timing) they fixed it. Van is running great now. Very professional l am very pleased

Thanks to James for getting my tyres ordered on Friday and then fitted on Monday. No Hassle, Reasonable Price, Will definitely be using again.
Thank you .

Friendly efficient service, the customer always comes first.

Excellent service. Thankyou

My car’s air conditioning broke down on the way to Northallerton for a wedding. I called this company to see if they could take a look on the of chance. They were fantastic. They squeezed me in and did a check on the car and fixed the air conditioning at a reasonable cost. They were very kind, caring and professional. Would not hesitate in using again if I found my self in the North.

We had a problem with our VW Tiguan which had a warning light meltdown whilst we were on holiday in the Yorkshire Dales. A friend recommended Vasstech and we were able to get booked in the next day. Alex, the owner was able to identify the likely cause without even seeing the car, and it turned out she was correct, of course! More extensive work was needed, but all work was done for us promptly and we were able to resume our holiday. Great garage, friendly personable service. Shame we don’t live a bit closer!

Pesky warning light on our 7 year old Tiguan turned out to be the abs sensor which they suspected on initial inspection.
Part ordered and fitted...resolved.
First time with Vasstech and will definitely use in the future...friendly team and reasonably priced.
Thank you all
Mr and Mrs Russell

Took my car in after reading loads of positive reviews and I'm really picky as to where I take it. I was told I needed a new clutch, fair play they said they'd try and sort It by the end of the week. Got the car back the next day, it was still making the same noise. £800 down! I took it to another VW garage who said there was nothing mechanically wrong with the car and the clutch should never have been replaced. A month later the noise is still there but drives fine and Ive completed a 600 miles round trip. I'd definitely avoid and I can't find the complaints procedure.

I have taken my Audi to Vasstech Northallerton since 2021 and have always been totally satisfied. Scott and James are always welcoming and very helpful with advice in the event that something on the vehicle needs some attention. Prices are so competitive and local collection and delivery is a very convenient option.
100% recommendation!

What a fantastic team!
My Tiguan needed an MOT and door lock fixing; from initial booking to repair work, everything was explained clearly and in a way you can understand.
Had a phone call very soon after dropping the car off to explain what needed doing, all options explained and best advice offered.
Really great, honest service; highly recommend!
Huge thank you to Scott, James and the team

One of the rear suspension springs broke on our 2014 Golf, leaving us totally stuck. I phoned Vasstech straight away, and amazingly they've booked us in and had it fixed only a few hours later! All inside an hour of labour charge too. Amazingly responsive and honest. I wouldn't go anywhere else.

I have heard lots of good things about Vasstech so when my daughter pulled my rear view mirror off I thought I would give them a try. They made time for me even though I just dropped in. The mechanic put all the parts back together and fitted it/fixed it with 15 minutes. They didn't charge me anything for doing this. I will definitely be using them again and would recommend them to everyone. Thank you Vasstech for your excellent service and customer service

Had a slow puncture, and as I’d previously used VassTech for VW services on my T-Roc, and had confidence in them, I called to make an appointment.
Pleased to say, the team got me in on the same day I called them, and repaired the tyre.
However, when after getting home, the next day, it was evident that the puncture / tyre was still losing air, so telephoned the team once again, who said to take the car back later that day.
Having reviewed it the engineers, identified that the tyre rim had not properly sealed, and reseated this and got me on the way.
The reception team and staff at this garage are first class, and it’s re-assuring that the reception team have accumulated great engineering knowledge to support the team.
Far more assuring than a main VW dealership, and friendly banter from all. Would strongly recommend. 👍

Absolutely shocking service! From the receptionist to ‘mechanics’ to the director. I took my transporter to vasstech last year with a sticking clutch pedal and an intermediate misfire, they had the van for over 4 WEEKS! Took £4550 from me and give me it back with the exact same faults still present! They threw parts at it (at my expense) in the hope it fixed it as they didn’t have a clue! You would have thought it was a fighter jet not a van the way they were going on.
I had to take it to another garage for the misfire to be sorted (fuel regulator) and after doing only 7000 miles the flywheel and clutch (that vasstech assured me was right even tho I insisted repeatedly I wanted them changing as I’d had the same issue with another van before and it was the flywheel) failed (massive play on flywheel with deep scores in plates all the way round) and the gearbox went with it. The gearbox which vasstech also claimed to have repaired which somehow their gearbox man diagnosed from a photo!?
Total cost is getting upto £5000 for full gearbox rebuild and new clutch and flywheel (the EXACT same things vasstech claimed to have changed/fixed) , court proceedings will be started when I get my final total costs.

DO NOT use these ‘specialists’!! They really really do not have a clue!

Vasstech did a fantastic job for me. Clutch on my Leon failed just as I was about to drive to North Wales to pick up my sister. AA got me to Vasstech late morning. The flywheel, clutch and slave cylinder needed to be replaced, which required a certain amount of engine disassembly. The guys worked hard on it and had ready for me by 4:00 pm so I could set of for North Wales.
I cannot praise Vasstech enough for their assistance in my time of need.

Outstanding service, great value and thorough.
After several garages failed to find an oil leak Vasstech not only found the problem they fixed it and provided a courtesy car. Car was valeted upon completion and the charges were amazing and came as a very pleasant surprise considering what had to be fixed and replaced.
Can’t recommend highly enough. Thank you.

I called up initially to ask a few questions and got straight forward answers. They gave me good advice based off of previous experiences which really eased my nerves since this is the first time I have been to this garage.

When I asked about prices, they gave me clear answers with sneaky hidden fees. Good communication about when they can get the car booked in.

Very good garage with no funny business.

Connor and the staff at Vasstech are a breath of fresh air in an industry which tends to have such a negative reputation. I went in to discuss a problem I was having with my Golf clutch and was immediately impressed with Connor’s mechanical knowledge and the professional setup that Vasstech have in Durham. Whilst the car was being fixed (not a straight forward job), Connor kept me up to speed with progress, what parts were needed and how much the cost would be (which was very reasonable). A big thanks to Connor and all the staff at Vasstech Durham. I’ll be back (but hopefully not for a while!).

i had my last MOT done and repairs afterward, very pleased with all the service and the team at the reception. Libby, Abby and Jack were very friendly and made me feel welcome and also gave me a lift home and back after my car was repaired. Thank you so much for everything - Gabriela