The Village Butchers Reviews 

1,541
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 451 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, amazing flavor, and incredible taste of the meat, noting that everything arrives fresh and properly protected in secure packaging. Shoppers also appreciate the very convenient online ordering platform and the wonderful option to select their preferred delivery dates effortlessly. Some reviewers were not happy with the delivery process, mentioning that parcels occasionally arrived late with completely melted ice packs. Consumers also noted occasional issues regarding specific meat cuts containing significantly more fat than anticipated or described online. Additionally, a few buyers experienced missing items or minor communication challenges when trying to reach support.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality of the meat and excellent... See more

Quality

Customers report great satisfaction with product quality, noting that the meat is always fresh, delicious,... See more

Delivery service

Consumers find delivery service to be positive, noting that orders are typically delivered on time and as... See more

Order

Reviewers highlight positive aspects of order, noting that it is easy to make purchases online and choose... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received a delivery from TVB. Delivery was as requested and both products, chicken breasts and beef were exceptional. Three of the main things I like about TVB is the quality, the choice of less... See more

Rated 5 out of 5 stars

They're fantastic, excellent meat and some great old favourites. Especially the stuffed breast of lamb. I did by chance buy some pork and Cumberland sausage burgers from the co-op the other day and th... See more

Rated 5 out of 5 stars

It's not like we have ordered loads of meat from TVB, but what does matter is quality. Quality is important to us, and quality is exactly what we receive, not just the meat, and the meat is perfect, e... See more

Rated 5 out of 5 stars

Ive had a couple of deliveries from The Village Butchers and am so glad that I found them. I have tried lots of different meats and have not been disappointed by any of it. Particular mention to t... See more


Company details

  1. Butcher Shop
  2. Butcher Shop Deli
  3. Farm Shop
  4. Food Producer
  5. Meat Products Supplier
  6. Meat Wholesaler

Written by the company

The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button. Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(1,541)

443 reviews in the last 12 months

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Rated 4 out of 5 stars

Good... but lacking a little flavour..

After a disaster of a previous sausage order from another company..I was quite pleased with these Cumberland sausages.
Brilliant texture and air fried well..only slight criticism is the flavour was not quite as I expected..very little 'Cumberland' flavour was apparent, needed salt to bring out the flavour...but maybe I am being a little picky.
The fat at the bottom of the air fryer was minimal...so pleased with that .
Worth a try....7/10...which from me is a high sausage mark .lol

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Meat delivered on the expected day. Good quality leg of lamb, all guests thought it was delicious.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Overall disappointed

Overall disappointed. Ordered ribeye steaks. I weighed and all 4 were underweight. Advertised as 10-12 oz, every single steak was under 10oz. Not particularly cheap steak and if I order 4 steaks I would expect a range between 10-12 ounces not all underweight. Furthermore have since eaten steak and it was nothing outstanding, not bad but my local butcher will be getting my custom in future. I was offered a 10% discount but I will not be using them again

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing and Inedible Wings

Extremely disappointed with the wings I had ordered for a BBQ this weekend. Despite marinating and cooking them properly, they were inedible. There was very little meat on the bones, and what was there was tough, chewy, and unpleasant to eat. The skin remained thick and rubbery even after cooking.

I’ve cooked chicken wings countless times and have never experienced anything like this. The texture felt as though the product had been frozen and thawed multiple times or was simply very poor quality. Given the £12 for 5kg price, it unfortunately felt more like old stock being cleared than a genuine bargain.

Sadly, the flavour from the marinade couldn’t make up for the poor quality of the wings. I won’t be purchasing those ever again.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered ofer many months…

I have ordered ofer many months including beef and chicken all great.. This time I took upmthe. kg of wings deal for £12.50.. a half price deal.. it was totally rubbish all bone and tough nothing else.. I have been a customer for well over a year but this was appauling.. I will not be buying again

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service non-existent

£80 down the drain, or rather in the bin.
Ordered and paid for next day delivery. Received a "sorry your order has been delayed" email from Dpd the next day.
I emailed village butcher and told them i didn't want it if it was sitting in a warehouse for 2 days. The basically said it would be fine. I didn't agree then and I don't now.
The meat arrived 2 days after ordering and was left upside down on the doorstep in 16-18 degrees heat on a cloudless day. My partner spoke to the driver through the doorbell camera and asked him to at least leave the box in the driveway where it was shaded, driver refused.
I contacted village butcher gain and they basically said DPD shouldn't have done that, but it was not their problem. Still they had their money by this point, so who cares right?

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of produce

Great staff, very friendly, nothing too much trouble and such an amazing selection of produce. Not surprised there was a queue when we visited.
Bought a small leg of lamb joint which was lean and tender. Only problem was had planned to have it over two days but it was just too delicious and we ate it all the day it was cooked, oops.
Great value for money.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two meaty baby back ribs as…

I ordered two meaty baby back ribs as advertised, what I got was two of the smallest racks I've ever seen, I no they were on offer but there was not meat on them everyone commented as they were bought for a party so no I'm not convinced buying online is better quality as I hoped.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

This my first order from The Village…

This my first order from The Village butchers and I'm impressed from the quality of their products and from outstanding delivery service. My order was very well packaged and delivered on time. Thank you!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 2 Tomahawk steaks

I ordered 2 Tomahawk steaks, but they sent me 3 because the original ones were slightly underweight compared to the website listing. Amazing service, very well packaged, and the delivery arrived on the exact day I requested. The quality of the meat was outstanding. Thank you — I will definitely order again!

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

Great meat

Great meat. Last delivery arrived thawed. I have mentioned this in a review but had no response from the team so I will try again. I shall be ordering again but hope it is not all thawed again.

April 23, 2026
Unprompted review

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