The Watch Professional Reviews 

I sent my Tag watch to The Watch Professional for a service and polish. I got it back this week and was blown away, it looks like a new watch. It was also really interesting to see the pictures of the inside of my watch too!

Overall a pleasure to deal with, very pleased with the watch and communication was spot on. Highly recommended!

Exceptional service from Alex. My 6 year old Oris had stopped working and I was having no luck with Oris's Head Office. Alex explained beforehand what would be required and upon receipt of the watch gave a full breakdown of what he would do and the costs involved. He kept me updated to how he was progressing as well. I received the watch back last week in excellent working order and condition after a bit of a refurb as well (recommend this).
I will be using Alex for the rest of my collection moving forward. Thanks, John

Excellent service from Alex at the watch Professional.
I had sent my Tissot watch back to Tissot and they said it was not repairable. After a short email exchange with Alex I sent him the watch and received it back in full working order with a years warranty.
Very professional service, all in the name really.

Alex has truly impressed me with his exceptional work on my watch. I accidentally damaged the movement due to an impact, but Alex skillfully explained the issue and successfully repaired it. Additionally, he took the extra step of polishing up the watch, restoring it to its original luster as if it were the day I first purchased it. Not only did he provide top-notch craftsmanship, but he also presented a cost-effective solution. I'm confident that had I opted for Breitling's direct services, the expense would have been significantly higher. Alex even gave me the choice, demonstrating his transparency and commitment to customer satisfaction. The turnaround time for this impeccable service was approximately six weeks.

I contacted the Watch Professional to have my Oris watch serviced as it was running slow, along with a case brightening as it was starting to look very tired after 12 years. It was a 5* experience from start to finish. The communication at all stages of the process was excellent and the price was very competitive. My watch is now running perfectly, and it looks and feels like new. I highly recommend Alex and I will definitely use his services again.

Alex did a fantastic service on my watch, and was great with communication all the way through the process. Highly recommended.

Simply an excellent experience; from start to finish

Alex was super helpful and tailored a service for my Omega Speedmaster to my needs. The watch was away for a couple of months, but returned in excellent condition and working perfectly. Throughout the communication with Alex was great and responsive. Would highly recommend.

I can’t recommend The Watch Professional more. Alex received my very battered 50year of Orfina Porsche Design Chronograph and has transformed it into a beautifully running timepiece.
His prices are incredibly reasonable for the level of service.
Great communication too
Thanks!!

Brilliant service and excellent communication. Brought my late father’s Omega back to life. Alex is extremely reliable and does exactly what he says he will do; a rare experience in these digital days!
Will certainly be using him for my other manual and automatic watches in the future.

I recently sent my Oris small seconds diver to the Watch Professional for a service. I'm ashamed to say I've had the watch for over 15 years and have never had it serviced so it was well overdue.
It's had a full service and a new balance wheel and is now running better than ever.
Very pleased with the service received from Alex. I got a no obligation quote which was very reasonable and I received regular updates and photos of the disassembled watch whilst the work was being done.
The watch was then returned well packaged.
Highly recommended.

The Watch Professional provided a repair, service, and case brighten for my 2007 Breitling. From start to finish, in every measurable area, Alex has provided a better service than I’ve ever had from the variety of OEM’s I’ve dealt with over the years. My watch was returned working perfectly, looking amazing, and with a guarantee. I’ll be a repeat customer from now on and there isn’t much more of a recommendation you can offer. Thank you Alex 👍

Great service, fantastic communication. The Watch has come back in perfect condition. I will 100% using Alex again.

What can I say not already been said about Alex. A consummate professional. Alex kept me up to date and informed on my watch progress throughout. The price is great value for money and Tag aquaracer will return to him in 5 years, plus when needed my newly acquired Submariner.
Just a thoroughly Decent Guy. Thank you Alex. Russ

Excellent watch service from start to finish. Transparent pricing with a choice of options to cater for your basic or more detailed needs. Good communication and realistic timeframe for work to be completed. Can’t fault the workmanship either. All round I’m very pleased Alex was recommended to me and I decided to send him my wife’s watch for a service and clean. Will definitely be back again for his help. 5 stars ⭐️

Alex carried out a service and case brighten on my very well worn TAG Carrera.

The watch has come back looking better than I expected even managing to bring back the polished edges on each end of the brushed bracelet links!

Extremely happy with the service and pricing, will certainly use again.

What can I say? Excellent coms, very good work, very reasonable.AND watch came back in a lovely travel case foc.
Will definitely use again!!

I have a GMT Seamaster 50th Anniversary model which is around 25 years old. It's a great looking watch and lovely to wear so I am quite fond of it. The hour hand had started slipping so I needed someone that could repair it. I sent it to Alex and the diagnosis was that it had a broken hour wheel. This is common fault with the 1128 movement. I had the watch back this morning and I was amazed at how good it looks. The bracelet has brushed steel and polished steel elements and they look brand new. The case is the the same, it is immaculate. The watch has been stripped down, repaired, serviced and is running beautifully again. The crown feels precise when winding and adjusting the time. I am so impressed with the work undertaken by Alex. Communications were excellent throughout and the watch was returned in a smart little protective case. I noticed that the time had been set correctly which is reflective of the attention to detail that clearly goes into Alex's work. Absolutely superb service.

I cannot recommend Alex highly enough, although unfortunately my watch was not repairable, but the information, advice,and customer service I received was first class, If anyone is looking for a reliable watch repair don’t hesitate to use The Watch Professional.

Due to the sentimental value of my Omega Seamaster, I had to choose carefully who to entrust my watch to.
I now know I made the correct choice. Alex The Watch Professional certainly lives up to his company name. He kept me fully informed on lead times and progress. My watch was returned very well packaged and protected.
I wont hesitate to use his services again.