I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The quality and taste are the biggest attraction’s for me. Their Biltong just melts in your mouth. Very very satisfying. The ordering process is simple and the turnaround times are quick. I find the... See more
Company replied
I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that... See more
Company replied
The biltong was delicious with a delicate mild flavour. So glad to have found a supplier of Freshpak Rooibos tea. Everything was well within the use by date. I'm already planning my next order. Very q... See more
Company replied
Company details
Written by the company
Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!
Contact info
Unit 114 The Courtyard, CW2 5PR, Crewe, United Kingdom
- 01270 382386
- info@thewestonbiltongcompany.co.uk
- thewestonbiltongcompany.co.uk
4.7
Excellent
536 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivery was great product arrived…
Delivery was great product arrived timely ordered Mr Sweet marshmallow eggs but unfortunately the eggs must have been subjected to heat at some point as the mallow had melted leaving the eggs full of very sticky residue.
March 29, 2026
Reply from The Weston Biltong Company
Hi Elaine
Massive thanks for leaving us a stunning review about what we do, unfortunately from time to time with imported Chocolate this can happen, sadly without opening them to inspect we are unable to see in what cases it may of happened. We do try to describe this on our product description to avoid any issues in the case of the product you purchased we described this as
"Our Sweetie Pie Vanilla Mallow Eggs are treasured treats that deserve care. We're committed to packing them with the utmost attention, though their delicate composition means damage can happen despite our best efforts. We're unable to process refunds for breakage or any other damage or imperfections that occurs during import or delivery, and we hope you'll appreciate the nature of these special confections"
Massive thanks for you custom as a small family business it really does make a massive difference to what we do.
Thanks Again
Team WBC
Arrived quickly, Well packed
My order of delicious South African goodies arrived very quickly in a very well packed box.
March 27, 2026
Reply from The Weston Biltong Company
Now that’s what we like to hear 😄 Speedy delivery and a box full of South African goodness sounds like a win all round! Thanks so much for the love, we’ll keep the goodies coming 🇿🇦❤️
Many Thanks
Team WBC
Great service and quality
Great service and quality. No problems with delivery and helpful website.
March 27, 2026
Reply from The Weston Biltong Company
Thanks so much for the kind words! We’re really glad you had a smooth experience and that everything arrived just right. Appreciate you taking the time to leave a review 😊
Team WBC
Quick shipping and well packaged
Quick shipping and well packaged
Online shopping has never been easier
March 28, 2026
Reply from The Weston Biltong Company
"Blink and you might miss our next delivery! We’re glad to hear your order arrived safe and sound. Thanks for letting us set the gold standard for your online shopping—we’ll keep the momentum going for your next one."
Thanks again
Team WBC
Good service 👍 good communication and…
Good service 👍 good communication and fair prices and alot of good stuff all from SA
DAVE
March 26, 2026
Reply from The Weston Biltong Company
Dave, straight to the point we like your style 👍
Great service, solid comms, fair prices and a proper taste of SA? That’s the full house. Appreciate the shout!
Massive thanks
Team WBC
Reply from The Weston Biltong Company
Short, sweet, and music to our ears 🙌
Thanks for trusting us to deliver the goods on time, well packed, and with a bit of top-notch communication thrown in for good measure.
Massive thanks
Team WBC
Reply from The Weston Biltong Company
“Short, sweet, and straight to the point—just like good biltong should be. 😄
Glad we hit the mark, and we’ll keep doing our best to live up to that reputation!”
Massive Thanks
Team WBC
2kg mixed Biltong selection for snacks…
2kg mixed Biltong selection for snacks at a company presentation. What a great difference from cakes... The Biltong was amazing, chillie / some fat esp. Delivery and a customer service question spot on. Will be using again, and you'll be getting some other orders from the team here.
March 13, 2026
Unprompted review
Reply from The Weston Biltong Company
Hi Dave
Who knew the real way to keep people engaged in a presentation was biltong instead of cake? 😄
We’re very happy the chilli (and the fatty bits!) went down well with the team. Nothing beats proper snacks that don’t send everyone into a sugar crash halfway through the slides.
Thanks for the great review and for trusting us with the snack table — we’ll make sure we’re ready for the next round of orders from the office!
Many Thanks
Team WBC
My order got posted to the wrong…
My order got posted to the wrong address however Ryan very kindly sent a new order at no extra cost to me to the right address.
I highly recommend their service.
February 22, 2026
Reply from The Weston Biltong Company
Hi Janet
It was a pleasure sorting out your issue, hopefully you have managed to get to the bottom of why your old address was populated at checkout on the platform you ordered from. As promised we managed to rectify the issue quickly.
Many Thanks for backing a small family business.
Team WBC
Reply from The Weston Biltong Company
Hi Karl
Looks like you just love what we do here and how we do it making sure we offer a great service as well as outstanding products is what we love doing.
Many Thanks
Team WBC
Brilliant biltong
Easy to order, great communication and excellent delivery times but most importantly, the biltong is brilliant. This is definitely not my first order and the consistency and flavours are fantastic every time. Keep up the good work!
February 24, 2026
Reply from The Weston Biltong Company
Hi Kerry
Thanks for the lovely write up about what we do here, as we are a growing family business its great to hear about people loving just what we do. Look forward to your next order.
Thanks Again
Team WBC
A company that cares about customer service.
I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that stood out this time was I put the wrong shipping address in, messaged them, and even though they were out of the country it was sorted instantly and even apologised for being out of the country. When the order did arrive there was an issue, which can be expected when you use shipping agents, but they owned the problem whilst they were still out of the country and still apologised. The problem was sorted and they have, still, a very happy customer who will keep buying the 2kg variety box. Thank you.
February 3, 2026
Unprompted review
Reply from The Weston Biltong Company
Hi Mark
Thank you so much for leaving such a stunning review.
Its always difficult when we take a break, trying to keep an eye on emails etc and making sure we were running smoothly as possible.
As you can see if we can help we certainly will, delighted we could help and get things sorted.
Massive thanks again
Team WBC
Amazing biltong and Stokkies as always!
January 30, 2026
Reply from The Weston Biltong Company
Hi Samantha
Massive thanks from all of us at Weston Biltong, it means a lot when people love what we do!
Thanks again
Team WBC
The best biltong I’ve had
I get the chilli fatty biltong and it’s the best I’ve managed to find. On top of that the kilo box is cheaper per weight than any butcher or supermarket I’ve found. Supermarket biltong doesn’t compare, it’s dry and lean and got no flavour compared to these guys. Keep up the good work guys!👍
January 27, 2026
Reply from The Weston Biltong Company
Hi
Delighted to hear you love what we as we make all our own biltong it means a lot to us.
Thanks again
Team WBC
Nice product fast delivery this is…
Nice product fast delivery this is about the 4 order I have received from them
January 25, 2026
Reply from The Weston Biltong Company
Hi Karl
We just love seeing reviews like this as a small family business it's important we keep our customers happy and coming back for more👍
Thanks again
Team WBC
Not received order
Ordered more than a week ago and still not arrived. Emailed for support and received none
Update: Have attempted again to communicate with the company after they threatened to remove my review. Still waiting for a response from them and still not received order
Update: strange that you are so keen to communicate with me using this platform, which doesn't support messaging, but refuse to communicate either me via email. Order number is 37788. As of 21/01/26 still not received order, 2 weeks wait!
January 14, 2026
Unprompted review
Reply from The Weston Biltong Company
Hi
Sorry we are unable to see any orders from yourself or any email asking for help. This is the very first instance we have heard there is a problem but we can't trace the order.
Please can you message us again or at least leave a order number on this review so we can trace it and resolve any issues you may have.
We have just checked again we don't have any out standing orders under this name.
We have requested more information via Trust Pilot in an attempt to gain some clarity on this review, please respond or the review will be removed.
UPDATE - We still haven't received any form of contact from yourself, we have again checked any outstanding orders, emails, spam folders answer machine messages and even behind the sofa and yes you guessed it nothing not a thing not a sign of you ever ordering from us.
We have asked you to add your order number to your review and still no such detail, we have asked trust pilot to contact you for more information and again nothing. We truly do believe you have the wrong company. Without an order number we can't help resolve any issue you may have . Please email us using info@thewestonbiltongcompany.co.uk or call us on 01270 382386
Quite honestly this review seems very odd, the lack of detail, the in ability to add an order number, no phone calls, your name not existing on our customer database nothing adds up at all. Raises a serious question is this review real or just an attempt to damage our fabulous rating on here.......
Simply put can you add your order number to this review?
PS we can't remove any reviews from here only Trust pilot can if you don't supply them/us with more information allowing us to address your issue. So if you can't supply the request order number your review could be removed.
Many Thanks
Team WBC
Reply from The Weston Biltong Company
Hi Peter
We love the fact you love what we do and your spot on with our flavours designed to be subtle and not over powering.
Massive thanks for your support
Team WBC
Great quality biltong and best price…
Great quality biltong and best price I've found here in the UK, so far. I only wish that they stocked 100% beef boerewors too!
January 2, 2026
Reply from The Weston Biltong Company
Hi
Delighted to hear you love what we do and at a great price as well. As a small family business its great to see reviews just like this as it makes all the hard work worth while.
PS Keep an eye out for the Boerewors (we do have them in the shop but just working on a suitable way to post them out)
Massive Thanks
Team WBC
The website was user-friendly for…
The website was user-friendly for browsing and purchasing, and the communication was excellent when addressing any concerns. The flavor was impressive, encouraging me to place another order in the future.
January 6, 2026
Unprompted review
Reply from The Weston Biltong Company
Hi Pamela
Delighted to hear you love what we do and how we do it. As a small family business it what we aim to do.
Massive thanks
Team WBC
Reply from The Weston Biltong Company
Hi
Looks like you love what we do and how we do, and that's what we love to hear.
Massive thanks
Team WBC
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