Was quoted a good amount for my old iPhone 12 Pro. Sending the device in was easy and was given a tracking number. However, The Whiz Cells did not confirm receipt. They did follow up saying I needed t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.
Contact info
Memorial Ave 53, 37684, Mountain Home, United States
- thewhizcells.com
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was given about 20% of what they…
I was given about 20% of what they offered me for a brand new phone with minimul issues.

Reply from The Whiz Cells
Excellent service
Excellent service. On time with payment. Will use in the future.
Very efficient and fast payment
First time selling my phone on Whiz Cell. Very painless experience. They communicate very well and their process if very efficient. I got paid much quicker than expected. Highly recommend!
Awesome experience selling my 10 year…
Awesome experience selling my 10 year IPad Pro from start to finish, Very fast payment once they received my device.
Shipping was a little slow based on being sent USPS ground hazard n charge based on the battery, but other than that great experience
It was ok
Took $85 off offered price for supposed deep scratch in screen. The phone was replaced a year ago through asurion brand new. It was near flawless as I took pics before sending it in, I saw no "deep scratch". I decided to take the hit anyways. Probably seek elsewhere for next phone sell.
However, the payment transaction was same day, so that was a plus.
Excellent Place to sell your used device(s)
I have used The Whiz Cells for the past couple years when I have upgraded my iPhone. I have been 100% satisfied with their service. From the estimate at the beginning to the payout at the end, they are professional, fast and I trust them 100%. I highly recommend them!
Decent Service
Was quoted a good amount for my old iPhone 12 Pro. Sending the device in was easy and was given a tracking number. However, The Whiz Cells did not confirm receipt. They did follow up saying I needed to take action and approve or reject the adjusted quote due to light screen damage and excessive usage.
The customer service and responsiveness…
The customer service and responsiveness was great. I was a little disappointed that I didn’t get as much for my phone as I thought I would, but that’s OK. They are a reputable company, I would recommend them.
Quick turnaround and payment
I sent in a iPhone 16 Pro on Saturday and it arrived at The Whiz Cells on Friday (USPS was super slow this week lol). I received the payout link the same day which is super impressive along with the fact The Whiz Cells was the highest offer of all other vendors I looked into. The only thing I don’t like is when receiving payment you have to provide so much personal information to the payment distributor (dob, cell phone, address).
Always quick and easy
Always quick and easy!
Great customer service
Fast service at a good price
They offered the best price of several online services. It was processed on the same day that it was received from USPS. I received the full estimated value on the same day by use of a debit card.
Super easy!!
I found a forgotten phone in a drawer while cleaning and discovered it was worth money. I was actually about to throw it away, but turned it into cash instead. And it was super easy!
Was a little skeptical about the…
Was a little skeptical about the process at first but they did let me know everything was going well and I got the money for the phones I sold quickly in my bank account I will use them again when it comes necessary
So easy
So easy - the only work was dealing with USPS.
Highly recommend
Outstanding
My honest opinion, I usually don't write reviews, but this service was fast, they're not messing around. 100% satisfied.
Amazing services
Amazing, fast, reliable and they kept the agreed price!
Great and easy process
Great and easy process. Highly recommend The Whiz Cells.
They had the highest payout.
They were quick on sending me my money. Sent me a pre paid postage. I like the different options on how you want to get paid. After searching a lot of places, this was the one that came out with the most payout.
The only thing negative I have to say is they said there were scratches on the screen and took off $80. I know i had a screen protector on there and that phone did not have scratches on it. I take great care of my phones.
Everything was easy and worked well
Everything was easy and worked well. Got the check in the mail about when they said I would for the amount that they originally estimated. Process worked fine, satisfied with the outcome.
Very Responsive
This wasn’t my first time selling a phone online, but it was by far the best experience I’ve had. They sent me a pre-labeled package, and on the very same day my device arrived, they examined it and emailed me with their findings. I’ve never had a company respond so quickly. They even matched an offer I received from another buyer and stayed extremely responsive throughout the entire process; if I sent an email, I’d have a reply within the hour. Best of all, I received payment the same day I accepted the offer, followed by a confirmation email to ensure I had received it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







