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The Whiz Cells Reviews 287

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TrustScore 4 out of 5

4.1

Cell Phone Recycling and Unlocking Service
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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, appreciating the ease and efficiency of the process for selling their devices. Many people received prompt payments, often on the same day their device was evaluated, and found the company's offers to be competitive, sometimes the highest among various vendors. Reviewers also praise the clear communication and the overall smooth experience. However, some customers were dissatisfied with the final offers for their devices. These individuals reported that the initial quoted price was significantly reduced after the company received and inspected their items, often citing issues like screen damage or excessive wear that customers felt were not present or were exaggerated. A few people also mentioned concerns about providing extensive personal information for payment processing.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers praise the excellent condition of... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers report that initial price quotes are often... See more

Service

Customers had positive experiences with service. Many reviewers praise the quick, painless, and efficient... See more

Payment

Clients share positive opinions on payment, frequently highlighting the speed and ease of the process. Many... See more

Value for money

Users describe positive interactions with value for money. Many reviewers received good offers for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was quoted a good amount for my old iPhone 12 Pro. Sending the device in was easy and was given a tracking number. However, The Whiz Cells did not confirm receipt. They did follow up saying I needed t... See more

Rated 4 out of 5 stars

Took $85 off offered price for supposed deep scratch in screen. The phone was replaced a year ago through asurion brand new. It was near flawless as I took pics before sending it in, I saw no "deep s... See more

Rated 5 out of 5 stars

Highly recommended! Great experience! Super easy process. The Wiz Cells gave me the highest priced offer for my IPhone 15. The mailer arrived promptly. I selected the option to have my mail carrier pi... See more

Rated 5 out of 5 stars

I recently bought 2 iPhone 12s from The Whiz Cells and I couldn’t be happier with the purchase. The phone arrived in excellent condition—just as described, clean, fully functional, and with gr... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.

Contact info

4.1

Great

TrustScore 4 out of 5

287 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I’ve had a great experience with this…

I’ve had a great experience with this company selling phones, completely no hassle once you’re educated how they operate. i do think think should have options for good phone conditions with bad battery so someone know what they getting into.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Received defective phone via Amazon

Received defective phone via Amazon. After repeated
attempts for refund Amazon stepped in to refund my money. It shouldnt have to be like this. This company
sells defective goods and keeps the money.

January 4, 2025
Unprompted review
The Whiz Cells logo

Reply from The Whiz Cells

This is not how Amazon works. If we were at fault we would have to refund you and we would. We have requested to know who the customer is to resolve their issue. They did not reply. This may be a competitor and not a real customer.

Rated 5 out of 5 stars

100/10 Experience!

100/10 Experience!
Was looking for a site to sell my Galaxy S24 Ultra for the highest dollar and Whiz Cells was THE place! Made the shipping process easy to understand and got paid immediately thru PayPal!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

5 STAR Service

Always use for selling all old tech. Quick payment and excellent communication. Best company to use and customer service is 5 ⭐️

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Honest and straightforward

They gave me a quote for my tablet and then sent me the shipping label. I dropped it off at the post office and within 3 days has the exact amount quoted deposited into my account. Honest straight forward company.

October 28, 2024
Unprompted review
Rated 2 out of 5 stars

Seems legit they are super picky about…

Seems legit they are super picky about the condition and Stated my phone was locked when it was not because they couldn't make a test call? However the screen was darkened on the bottom quarter and i was using the phone prior to sending it to them.
So they were a little dishonest in the review I believe in an effort to pay less. However I did accept the order and get paid.

October 24, 2024
Unprompted review

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