The Will Guys  Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional staff who are described as knowledgeable, helpful, and professional. Customers consistently praise the excellent service, noting that everything was explained clearly and made easy to understand, even for complex matters like wills and trusts. The user experience is frequently mentioned as seamless, simple, and stress-free, with many appreciating the personalized approach and the efficiency of the process. Many people felt comfortable and at ease, with staff taking the time to answer questions and ensure full understanding, making what could be a daunting task manageable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

User experience

Customers had positive experiences with the user experience, finding the entire process easy to understand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to give a recommendation for anyone wanting to organise their will or lasting power of attorney. My husband and I have just used The Will Guys which is through NCC and heavily discounted w... See more

Rated 5 out of 5 stars

Great service from Vicky Gray. She explained everything to us so that we could make informed choices. No pressure or hard sell - just information that we could consider to tailor our will. We are no... See more

Rated 5 out of 5 stars

Hollie couldn’t have been more helpful - we sorted wills, Power of attorney and also Trusts for our eventual estate - a brilliant service from start to finish. Everything was explained in plain Englis... See more

Rated 5 out of 5 stars

Wonderful lady Vicky, explained everything in detail so I can understand whats involved. Truly interested in what I needed but also about myself and circumstances. Would absolutely recommend the W... See more


Company details

  1. Legal Services

Written by the company

We were inspired to start The Will Guys when we spotted a gap in the market for a plain and simple Will Writing service – without all of the jargon! With a combined thirty years of experience, The Will Guys are experts at producing Wills tailored to your individual needs and circumstances for a market-leading price. Our recent accolades include Will Writers of the Year 2020, and the Number One spot for Will Writing services in the North East! We also provide help with Trusts, Long Term Care Planning, Lasting Powers of Attorney, Estate Planning and Secure Storage – so that all of the support you need is in one place. Our dedicated team always provides a professional, comprehensive service, to ensure that you have all of the information that you need with no fuss, in plain English!


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. The Will Guys helped us set up trusts to ensure what we want to happen will happen when the time comes. Honest and valuable information from a very friendly and happy team

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

We wouldn’t hesitate in recommending them

We have worked with Darren, Kirk and the team at The Will Guys since we bought our first house over 5 years ago. They were there to hold our hands through the process and subsequently supported us with a will.
Nothing is ever a bother, ensuring we get the best price suitable to us when renewing our mortgage terms. An honest, reliable company you can count on. We wouldn’t hesitate in recommending them!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Mike was great

Mike was great. He was very helpful and informative, I felt comfortable and at ease and really happy with the end result.

Thank you Mike.

I would highly recommend The Will Guys (5*)!!

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

The Will guys were friendly

The Will guys were friendly, helpful and made the whole process stress free. Reasonably priced for their services. I would highly recommend to anyone. Thank you!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

The Will Guys - excellent service

We had our wills done by the lovely Jenn from the Will Guys. She was professional, friendly and very knowledgeable. So much so that I recommended their service to my parents in law, my sister in law and a few of my friends, all of whom had a great experience too.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Wills

Had our wills done via Darren and everything was explained specifically.

We had family members go on and also use Darren for their wills.

Would not use anyone else and would definitely recommend.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

The Will Guys certainly know there…

The Will Guys certainly know there stuff.

I was quite confused speaking to another Will writers and walked away feeling disappointed.

But upon meeting with the Will Guys and talking through what I wanted. It was a new experience and I left feeling very happy that no stone had been left unturned.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company and a fantastic service

I can’t fault the will guys would highly recommend them I was totally clueless about wills but Stacey who was dealing with it explained everything clearly and kept me updated on the progress I’m so pleased to now have my and my wives will in place it gives you peace of mind

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic advice, definitely recommend

Jenn has been fantastic throughout the process. She has answered all our questions no matter how stupid they were. She communicated so well with us and gave us great advice. We were well informed and are more than happy with the service provided and would definitely recommend them to everyone

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service and will under the…

Brilliant service and will under the nhs workers scheme. Have since used their related financial services for life insurance and mortgage brokering too. Zero complaints and will be using them going forward for anything they offer!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend 100% to anyone

Jenn was amazing through a work promo that our company ran and has even been on hand since as literally nothing is too much for them! Easy to communicate with, insightful and made the whole process seamless. Would, and have, recommend to anyone....thank you again!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Will Writing Experience

Fantastic professional experience when making our first wills. We were, quite frankly, clueless yet we were made to feel incredibly comfortable about what is, in all honesty, a tricky subject and were offered great advice and explanations. We were so impressed with their service I told my family and my sister also used them. I am now comfortable that our wills correctly reflect our wishes and will protect our children to the best of our ability should the worst happen! I honestly would not hesitate to recommend.

March 15, 2023
Unprompted review

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