The Will Guys  Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional staff who are described as knowledgeable, helpful, and professional. Customers consistently praise the excellent service, noting that everything was explained clearly and made easy to understand, even for complex matters like wills and trusts. The user experience is frequently mentioned as seamless, simple, and stress-free, with many appreciating the personalized approach and the efficiency of the process. Many people felt comfortable and at ease, with staff taking the time to answer questions and ensure full understanding, making what could be a daunting task manageable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

User experience

Customers had positive experiences with the user experience, finding the entire process easy to understand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to give a recommendation for anyone wanting to organise their will or lasting power of attorney. My husband and I have just used The Will Guys which is through NCC and heavily discounted w... See more

Rated 5 out of 5 stars

Great service from Vicky Gray. She explained everything to us so that we could make informed choices. No pressure or hard sell - just information that we could consider to tailor our will. We are no... See more

Rated 5 out of 5 stars

Hollie couldn’t have been more helpful - we sorted wills, Power of attorney and also Trusts for our eventual estate - a brilliant service from start to finish. Everything was explained in plain Englis... See more

Rated 5 out of 5 stars

Wonderful lady Vicky, explained everything in detail so I can understand whats involved. Truly interested in what I needed but also about myself and circumstances. Would absolutely recommend the W... See more


Company details

  1. Legal Services

Written by the company

We were inspired to start The Will Guys when we spotted a gap in the market for a plain and simple Will Writing service – without all of the jargon! With a combined thirty years of experience, The Will Guys are experts at producing Wills tailored to your individual needs and circumstances for a market-leading price. Our recent accolades include Will Writers of the Year 2020, and the Number One spot for Will Writing services in the North East! We also provide help with Trusts, Long Term Care Planning, Lasting Powers of Attorney, Estate Planning and Secure Storage – so that all of the support you need is in one place. Our dedicated team always provides a professional, comprehensive service, to ensure that you have all of the information that you need with no fuss, in plain English!


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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Rated 5 out of 5 stars

Will writing

Darren Williams wrote my Will with me during the covid pandemic. This was a time of huge stress and anxiety for all, however due to his compassionate professionalism the whole experience was amazing. He did exactly as we discussed in a very timely manner. I have recommended him and this company to family, friends and colleagues and will continue to do so. First class service all the way.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Our experience with The Will Guys has…

Our experience with The Will Guys has been brilliant! We were immediately put at ease when Jenn visited us, kind yet professional at all times. Our many questions were answered immediately without judgement and explained thoroughly. Arranging your will can be a quite daunting but I can truly say with The Will Guys we had nothing at all to worry about...don't put it off, Thank you..!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

First class bespoke advice

I have over the years, sought advice and the services of ‘The Will Guys’
From my initial meeting with Darren in my home, I was treated with courtesy and respect in what was a very delicate matter. To say I was put at ease is an understatement, I was given concise clear first class advice, (most of which I hadn’t thought of myself.) Everything was explained fully and paperwork sent out promptly, so my mind was put at ease as quickly as possible.
I have dealt Darren,Lisa Amelia & Zak now for various business and would not go anywhere else for any financial advice. I have gone on to recommend The Will Guys to my family and many friends and I’m happy to say they’ve also, ALL been impressed with the bespoke professional service they’ve received.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding 5 Stars

Cannot fault this company whats so ever.. From start to finish my needs were listened too and a plan that wad appropriate to me put together. The after care was fantastic and I know that of my circumstances change they will support me to amend my plan of needed. 5 Stars...

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy and explained thoroughly. Would definitely advise friends and family to use this service.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Doing a Will was a daunting prospect for me and my partner. Jenn Wilson made us feel so much at ease and explained every single aspect of the process.
Cannot thank her enough for her help. We now have nothing our Wills in place.
Excellent service and lovely people

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent 5 star service

Excellent 5 star service . The knowledge of the staff is amazing and made everything easy for me to understand . When I took poorly everything kicked in so I could concentrate on getting better to this I couldn’t be more thankful for . I trust them implicitly thanks to Darren and his amazing team 😊

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

First Class service

We decided that we wanted to plan for our future and decided to contact The Will Guys for advice. The service was excellent with good honest knowledge and advice. Feel so much better knowing everything is now in place.
Highly recommended. Thank you

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent friendly personal service

If you want a completely personal non intrusive friendly service the please choose The Will Guys , I had our family will completed without any hassle or pushy sales tactics , they offer a free service to a wide range of employments with a small charge to add additional service like adding on a partner to the will. You really feel the connection to the adviser something that I much prefer when dealing with financial affairs, you really wont be disappointed.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Michelle gave me first class service

Michelle gave me first class service, and couldn’t have been more helpful in all the specific questions that I had, going above, and beyond to make sure that I was comfortable, and that everything was in place that needed to be. Thanks so much Michelle.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

I can't say enough good things about the will guys. Nicole helped my husband and I sort out the best way forward for our blended family. She made complex issues easy to understand and supported us every step of the way. Highly recommend!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Both me & my husband had wills written through the will guys, the whole process was very straight forward thanks to Nicole, also very affordable. Highly recommend.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, thanks

Michelle was fantastic in sorting out my will and talking through the best way to meet my needs. Everything was done as described and in a timely manner, and the communication was excellent. Definitely recommend.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

If you want to have things sorted for your loved ones look no further than The Will Guys. We couldn't have been happier with the service we were given. Nicole explained everything to us and the whole process was so smooth. Thank you so much

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Nicole from the Will Guys wrote our…

Nicole from the Will Guys wrote our will and the service from start to finish was absolutely outstanding. Nicole was very knowledgeable and was able to provide us with lots of information and advise us. She answered all our queries and was super friendly.
She made the whole Will writing experience very easy for us. I would absolutely recommend the Will Guys to everyone. Nicole has since written wills for a lot of my friends and pretty much all my family too.

November 17, 2022
Unprompted review

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